Kansas City Zoo Reviews | Glassdoor

Kansas City Zoo Reviews

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Found 30 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
52%
Approve of CEO
Kansas City Zoo CEO Randy Wisthoff
Randy Wisthoff
19 Ratings
  1. KC Zoo

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kansas City Zoo

    Pros

    good people, fun to work with

    Cons

    not much I can say that's bad

    Advice to Management

    I don't have any advice

  2. Helpful (1)

    Zoo keeper

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Zookeeper in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kansas City Zoo full-time for more than 4 years

    Pros

    They have a great collection of animals.

    Cons

    There a real lack of safety. Locks that are broken won’t always be replaced. the broken locks will be reported to management, they have all the new working locks in their office, and those locks won’t be replaced. Broken locks were reported in back holdings, some in “code red”, dangerous, animal back holdings. There had been fences in bad need of replacing, animals could have easily pushed through, some holding in “code...

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    Advice to Management

    Take the safety of the animals, keepers, staff and visitors seriously. Talk to staff with respect, as if they were human beings.

  3. Not the best job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Kansas City Zoo full-time for more than a year

    Pros

    The management is competent and friendly.

    Cons

    Hours, schedules, and work duties are not consistent. Some employees get special treatment. Communication is severely lacking when there is a schedule change. Most equipment necessary to fulfill the job requirements well, including speakers and headsets, do not work or work poorly. Additionally, the office chairs are broken.

    Advice to Management

    Fix the broken equipment and have a better system for training new employees.

  4. Admissions

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kansas City Zoo part-time

    Pros

    It was a very relaxed job, not necessarily to demanding

    Cons

    Very bad working conditions when placed around the park. Minimum restroom breaks, lack of access to water or a/c etc.

    Advice to Management

    Care more

  5. KCZOO

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Animal Keeper 
    Recommends
    Positive Outlook

    I have been working at Kansas City Zoo for more than 2 years

    Pros

    Like it, love the people

    Cons

    Sometimes management is more about business than welfare.

  6. Fun Place with Major Flaws

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kansas City Zoo part-time for more than 2 years

    Pros

    I feel it has been long enough to tell you the truth about my experiences at the zoo. For the most part it is an excellent environment. Your love of zoo transfers to work ethic and happiness. Always a good day when you can do things that make kids smile. All employees are friendly and no one is above doing any job that needs done, not even Whisthoff. If there is a need for a job to get done someone will jump in. ...

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    Cons

    Very poor response time from management to emails unless they correspond to an upcoming or current event. Don't expect a response for 2-4 weeks if you get one. If you say anything the management at the zoo disagrees with even if you approve outspokenly about a lot of other things, you will be reprimanded because they are afraid of losing funding if you make known behind the scenes or what should be public knowledge....

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    Advice to Management

    Pay your employees a comparable wage to other companies and be open to change quickly. You need more young people in your management or at least assistance to help out. Pretty frustrating anytime you have to go into the office.

  7. Former Employee

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kansas City Zoo part-time

    Pros

    Working with animals and the public is great Great people to work with

    Cons

    Low pay, it is terrible. People with their masters are getting paid 10 dollars an hour

    Advice to Management

    Pay your staff more

  8. Helpful (1)

    Eh...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Kansas City Zoo part-time

    Pros

    -The people I work with are amazing. -I enjoy what I'm doing for the most part.

    Cons

    -The supervisors. Everything would run so much more smoothly if the management was dependable and actually listened to opinions and complaints from their staff. -Pay is horrible. -Feel unappreciated.

    Advice to Management

    Put people in charge that know what they're doing, rather than employing them because of who they know. Listen to your employees.

  9. Low Morale

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kansas City Zoo full-time

    Pros

    Working outdoors and with animals.

    Cons

    All decisions, even minute ones, must run up the chain of command. This can take weeks, leading to you not being able to do your job.

  10. Helpful (5)

    Mentorship and integrity are of the least importance.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kansas City Zoo full-time for more than 6 years

    Pros

    Getting the courage to stand up for myself and leave.

    Cons

    Promotion of under qualified staff from within runs rampant in the Animal/Living Collections department. Extreme lack of accountability from the top down. This has resulted in mistakes such as animal escapes and deaths. Managers that fight internally, gossip and talk badly about lower level staff at weekly meetings. Managers that literally raise their voices and curse at upper level managers, with absolutely no regard....

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    Advice to Management

    Value staff and the time they give to you. Spend time with employees and oversee their work, evaluate it, help them improve. Hire individuals with relevant experience, especially in managerial positions. Do not hire somebody because they are nice or you feel bad for them, it will only hurt their career and have a negative impact on the staff they are responsible for. Do not guarantee animal and guest experiences before...

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Found 30 reviews