Kantar Worldpanel Reviews | Glassdoor

Kantar Worldpanel Reviews

Updated February 15, 2017
1 review

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Kantar Worldpanel Managing Director Tim Kidd
Tim Kidd
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1 Employee Reviews

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Pros
Cons
  • More aggressive senior management which will in time change the company culture (in 10 reviews)

  • How quickly you can get promoted varies massively by team, as does the work-life balance (in 5 reviews)

More Pros and Cons

  1. "Decent Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Former Employee - Analyst in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kantar Worldpanel full-time (More than a year)

    Pros

    I was never too busy; co-workers were friendly; the New York office is nice and in a great location (Madison Sq Park); good quantitative experience; WPP Group is reputable in the industry

    Cons

    Management is somewhat management; lack of vision; not too much room for promotion / no clear exit strategy; I had no idea how I was doing/ what people thought of my work; WPP is a massive conglomerate and it's easy to get lost / fail to cooperate with other groups under the WPP umbrella


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  3. "A good place to start out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Manager in London, England (UK)
    Current Employee - Client Manager in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good culture, great MD, working in mostly a vibrant place surrounded by young people. Plenty of training and a nice start to your career through the grad scheme. Exposure to working with big manufacturers from the get go.

    Cons

    Salaries only barely competitive with similar London based roles. Company is bottom heavy and you'll find yourself squeezed as you progress. Lack of transparency about salaries - good luck finding out what you'll earn from promotion until you actually get the confirmation. Fairly high churn of staff means you'll likely work in under-staffed teams at various points.

    Advice to Management

    More honesty and transparency around promotions an salaries. Advertise opportunities better - most opportunities for promotion are filled due to word of mouth rather than because that person was the best candidate.


  4. Helpful (6)

    "Great place to start and develop your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Insight Director in London, England (UK)
    Former Employee - Consumer Insight Director in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Kantar Worldpanel full-time (More than 5 years)

    Pros

    The people are really friendly as is senior management. The MD sets a great tone and is one of the most approachable people in the business and you can tell he is genuine. Good training as a graduate and a clear mapped out development path. Industry leader in panel insights in FMCG so you'll be working with some top clients.

    The office environment is easy going and there's a strong identity. Commercially the business does well and looks set to continue in this fashion in the foreseeable future.

    There are some really great managers in the business and the FMCG products are as good as it gets in the continuous panel arena.

    Solid company benefits available once at a certain level. Training is really good, so you'll leave Worldpanel with some great sought after skills.

    Overall, you won't come across many companies like this one.

    Cons

    The office location isn't ideal. The pay scales need revamping. Pay bands are very much below the market average and the gap grows the further up the food chain you go. Pay is also inconsistent across teams and there's no clear guidance on what you can expect at each level.

    Movement to other Kantar agencies isn't really promoted as much as it should and movements to other teams within the company is promoted at the corporate level but still yet to be fluid as you'd like to see.

    Beyond the graduate academy set up, individual career development is more of an after thought for the business. Senior management not measured on staff development. Many managers are more than happy to lose good people as there is little appetite to retain someone in the wider business if they have outgrown their immediate role. Many roles are advertised but often it's already been decided who will get that role. If your business unit is growing and the unit leader likes you, your growth could be accommodated. If that's not the case, then you may struggle and a large part of this depends on luck as to which business unit you end up in or start in.

    Company perks are largely focussed around funding social nights out or free drinks but it is a poor long term incentive and feels very much like a cheap alternative to a real rewards structure as the novelty wears off after a few years of this. The graduate pay is pretty bad to begin with as well compared to London rates. Very hard to get up and running if you're coming to London and this is your first job.

    Many senior managers have gained management responsibilities through tenure and their own rises through the company and some are ill equipped to actually manage well. There are many great managers but it's open to luck. Business has tried to address this but the main focus is on the commercials, so things like this often take a back seat.

    Strong sentiment of secrecy creeping in. Elements of cliques coming in at high levels in the business where things are decided in an opaque manner and then communicated to the rest of the business. If you're in that crowd you'll do well but if you're not then you may find your career hits a ceiling.

    Office has a great atmosphere but at times it lacks a professional environment. Lots of office politics and gossip and 'inappropriate' behaviour between colleagues on a work night out is pretty much the norm, from very senior staff too, which I think sets a bad example and can create conflicts of interests if senior members engage in such behaviours with more junior staff.

    The company offers some good benefits but certain key elements only kick in at a certain level. For example the bonus scheme only applies to client managers and above with the same being true for health insurance, which will leave you feeling undervalued at certain levels.

    Kantar, part of WPP, the overarching brand in which Worldpanel sits has largely left it alone to operate as it has done but that is beginning to change, some of it for the good but in reality this can often have day to day implications on hiring policy, pay rises, promotion frameworks, equitable appraisals and incentive & bonus schemes.

    In terms of developing the product, the ideas coming out are good but are implemented at a very slow pace. Operationally the business is moving in a cost cutting direction or looking for 'efficiencies' and resource for developing products is always under severe strain. Other agencies are more driven in the pace at which they move.

    Advice to Management

    Continue with the direction of the company in terms of growth. Invest more in people, in what you pay to retain good loyal staff. Behave as you aspire to be as a business in the conduct around the office and with clients, with senior management setting the tone. Need to set clear boundaries of what is acceptable behaviour between colleagues and what is proper conduct to ensure there is no conflict of interests if staff members begin personal relationships. Pick up the pace with which you look to bring innovations to market. Engage with staff by personalising the experience by partly making it line managers responsibility to develop the careers of their line reports. Look to bring greater accountability from the operations teams.


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  6. Helpful (2)

    "Company of extremes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Executive in London, England (UK)
    Former Employee - Client Executive in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Kantar Worldpanel full-time (More than a year)

    Pros

    It is an exciting company with a lot of energy. As with anywhere the team will make the difference, some at kantar are truly wonderful examples of a how to create a high performing team through engaging with staff and looking after them. It is fun and vibrant.

    Cons

    As with the above, unfortunately it is a company of extremes. Some teams will take advantage of new graduates without the experience to know when they are being treated in an unacceptable manner. During my time there there was a particularly appalling senior manager who used favouritism to further their success to the disadvantage of many capable and bright people who were overlooked and treated with disdain. Often these were the hardest workers to no recognition but ignorance.
    A lot of people reference starting salary- I agree it is low and not competitive. What i would say though is that it is not hidden and it clear from the start. People do have a choice and if salary is going to be an issue then they do not need to apply for the role.

    Advice to Management

    When it works it works, you know the formula and there are shining examples in the company. Unfortunately it only takes one individual when managing to topple the whole ethos of the company. Do not tolerate bullying even if it brings commercial results. Be clearer with staff how they can report this and that it will not be supported- not just through EAP but by internal actions.

    Starting salary could be more competitive but at least it is well communicated to give people a choice of whether to accept the role or go through the recruitment process or not.


  7. Helpful (1)

    "Mixed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kantar Worldpanel full-time

    Pros

    Young social company. You have exposure to clients very quickly. Good to develop your analytical brain and pushed to always ask why. Why something has happened, why that has happened, why that.

    Cons

    Work is dull, but the people do make up for this.
    Pushed to full out Glass doors surveys, hence why they are in the top recruiters for graduates, good way to get some free marketing.
    Lack of innovation, often told to do it 'one way' the way it has always been done, as we know it works attitude. Which is a real shame

    Pay and location is low, compared with industry, the amount of socials make up for this.

    Advice to Management

    Management is doing a very good job, in my eyes.

    Find out what your employees want and where they want to be.

    Kantar Worldpanel Response

    May 19, 2016 – Employee Engagement Leader

    Thank you for taking the time to post a review on our glassdoor profile. We value both positive feedback and feedback that we can learn from – we recognise that we don’t always get it right! I would ... More


  8. Helpful (2)

    "Client Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Manager in London, England (UK)
    Current Employee - Client Manager in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Kantar Worldpanel full-time (More than 3 years)

    Pros

    Positive working environment, high level of independence

    Cons

    low salaries, focus on sales is becoming bigger and more relevant than anything else

    Advice to Management

    people with experience leave sooner than later because salaries aren't competitive


  9. Helpful (1)

    "Great people, but poor pay and culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Executive in London, England (UK)
    Former Employee - Client Executive in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kantar Worldpanel full-time (More than a year)

    Pros

    Fantastic graduate training programme and overall training support. Good people

    Cons

    Poor location, treated like children, bottom heavy so all the good people leave

    Advice to Management

    Try and keep the better employee's rather than the people who stick it out the longest getting promoted


  10. "Research Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kantar Worldpanel full-time

    Pros

    Flexibility / compensation allowed to those who excel at what they do. (some level of meritocracy).
    Highly global.
    Clearly differentiated from other competitors (research companies).
    Own lots of data to leverage.

    Cons

    Old people never leave. Young talents suffocate a lot.
    Too expensive product & limited in-house capability > very limited client base > limited market share.
    No professional attitudes at work.
    Mid-seniors don't study bringing no improvement to the company.

    Advice to Management

    Change senior people or make them leave when it's proven they have no use and they are the reason why young talents leave the company.


  11. "Honest Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Kantar Worldpanel full-time

    Pros

    The people at Kantar Worlpanel are great. If you're looking for a fun, young culture then this could be a good fit. The grad scheme is really structured so you can plan how you will progress and they put a lot of effort into their training programme. Social events are brilliant and well organised.

    Cons

    Its not always easy to progress ahead of the curve. How quickly you can get promoted varies massively by team, as does the work-life balance. Coming in externally can be challenging because you have to get up to speed quicker than the grads with less training to help you do so. It can also be harder to make friends because most people hang out with their grad groups.

    Advice to Management

    Reward good people to prevent losing them. It would surely be more cost-effective in the long run to pay the people you've trained up a bit more to keep them motivated than to spend so much on recruitment because you have to constantly replace people.


  12. "Good for a few years but low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kantar Worldpanel full-time (More than 3 years)

    Pros

    Really nice work environment, and flexible working hours.

    Cons

    Salary are a lot lower than the average pay in market research (be it on the client side or on the agency side). Bonuses are really low and don't make you feel valued. Disappointing for a company that is "focusing on its people and doing the best for them".


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