I worked at Kaplan full-time (More than 3 years)
I thoroughly enjoyed assisting the students and watching them progress within their chosen disciplines. My co-workers were wonderful and we had a real feeling of camaraderie. The salary and benefits were great. My experience was definitely beneficial.
The stress level was intense. You were always reminded of when you dropped the ball and never championed. If you kept your head down and stayed under the radar things weren't so bad. Unfortunately, it is a very numbers driven environment and expectations were high. If you failed to perform your position was threatened.
Advice to Management
No need. The turnover is so frequent that current Management will be gone tomorrow.
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