Kaplan Reviews in New York City, NY | Glassdoor

Kaplan New York City Reviews

Updated December 21, 2017
74 reviews

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New York City, NY Area

2.8
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Andrew S. Rosen
3 Ratings

74 Employee Reviews

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Pros
  • There is Good work life balance (in 23 reviews)

  • Work from home options in many departments (in 21 reviews)

Cons
  • The biggest downside of Kaplan is that they do not have a good work/life balance (in 13 reviews)

  • the company will try to keep people on part time or on contract to avoid paying full benefits (in 19 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Woodbury, NY
    Current Employee - Instructor in Woodbury, NY

    I have been working at Kaplan part-time (Less than a year)

    Pros

    Really great company structure I have enjoyed working for kaplan!

    Cons

    Sometimes classes are cancelled and you loose hours.


  2. Helpful (1)

    "Toxic behavior from upper management led me to quit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Content Specialist in New York, NY
    Former Employee - Digital Content Specialist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan full-time

    Pros

    Talented coworkers who deserve a healthier environment.

    Cons

    I worked on the Habitat team for half a year and had experienced enough toxic and manipulative behavior from upper management to force me to quit. When I applied for the job, I was lied to about the position to begin with; what was posed to me as a programming position was actually glorified tech support. What turned my experience at Kaplan into an absolute nightmare was when upper management started getting more involved with the Habitat team despite the fact that they did not understand the nature of the work we did. It led to micro-managing the team and forcing us to do preferential work for their upper management “friends” rather than our responsibilities to the production side of the business. Additionally, upper management would pull us aside to attack our character — not even our performance. I was called “helpless”, “not respectable”, “unprofessional”, "immature", "weak", and had my personality and work ethic attacked without constructive criticism or even an example of I was behaving so. Oddly enough, the people that I worked with regularly (not upper management) had nothing but positive feedback for our team and the work we did for different aspects of the business. The fact that upper management, including the president of Kaplan Publishing, would take the time to personally attack our character, and then act like we were buddies in public, was enough to make me quit. It felt manipulative to have the boss openly degrade me without proof or even an example of how I was supposedly “unprofessional” or “not respectable”. I wouldn’t recommend working at this toxic workplace.

    Advice to Management

    Trust your employees, don't attack their character if it isn't affecting their work

  3. "Kaplan Test Prep Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan full-time (More than 8 years)

    Pros

    Great people, work from home (for some positions)

    Cons

    Salary is lower then industry standard, no loyalty, layoffs every year


  4. "ACCOMMODATIONS COORDINATOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accommodations Coordinator in New York, NY
    Current Employee - Accommodations Coordinator in New York, NY

    I have been working at Kaplan full-time (More than a year)

    Pros

    There is Good work life balance

    Cons

    There is lack of communication


  5. "terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan (More than 5 years)

    Pros

    I have nothing positive to say about working at Kaplan.

    Cons

    Poor management, terrible pay structure, no opportunities to advance in your career. Kind of ironic for a company that provides test prep services for advanced degrees.


  6. "Kaplan Student Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kaplan Student Advisor in Newark, NJ
    Former Employee - Kaplan Student Advisor in Newark, NJ
    Recommends
    Neutral Outlook

    I worked at Kaplan (Less than a year)

    Pros

    It was great to work with individuals who want to help the students to the best of their ability. It was always about the students and how to make their study life become easier.

    Cons

    It would have been best if more people understood what the students were going through and how difficult it is. Very few individuals did not understand the impact the USMLE has on a sudent. I went through it so I knew,

    Advice to Management

    clearly have educational training to employees without an idea or understanding of what the students needs are and how difficult it is.


  7. "A clear vision with integrity from the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaplan full-time (More than a year)

    Pros

    The current CEO, Andy Rosen, continually focuses on the things that matter: the student experience, research and development around "connecting" ideas in learners' head, and never getting too wound up in the specifics of a particular political or economic moment.

    Cons

    I found the benefits package to be far less desirable than at other similarly-sized firms. Many startups are offering better health care.

    Advice to Management

    Sr. Management's direction is usually very inspired, but the day-to-day can sometimes lose that message. Make sure mid-level managers are connecting the daily mission to the top mission.

  8. "Kaplan International ESL Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ESL Instructor in New York, NY
    Former Employee - ESL Instructor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan part-time (More than a year)

    Pros

    The schedule is flexible and the staff and students are pleasant.

    Cons

    low pay, few hours, unpredictable schedule


  9. Helpful (1)

    "Difficult times ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Kaplan full-time (More than 5 years)

    Pros

    Work from home and pension after 3 years of employment

    Cons

    No clear career path, really poor employee management, they claim its all about helping students but its all about profits.


  10. "Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resource Assistant in New York, NY
    Former Employee - Human Resource Assistant in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan (Less than a year)

    Pros

    Everyone was really nice, kitchen has tons of fruit, yogurt, and coffee, Ping Pong table for your free time.

    Cons

    Cant think of any cons.

    Advice to Management

    Nothing needed to be changed from what I saw.


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