Kaplan Reviews | Glassdoor

Kaplan Reviews

Updated November 13, 2017
73 reviews

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Andrew S. Rosen
5 Ratings

73 Employee Reviews

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Pros
  • There is Good work life balance (in 23 reviews)

  • Work from home options in many departments (in 21 reviews)

Cons
  • The biggest downside of Kaplan is that they do not have a good work/life balance (in 13 reviews)

  • the company will try to keep people on part time or on contract to avoid paying full benefits (in 19 reviews)

More Pros and Cons

  1. "Student Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Kaplan full-time

    Pros

    -Good students
    -Nice office space
    -Not much else that is a pro

    Cons

    -Bad management
    -Bad pay and benefits
    -Bad business plan
    -for profit is too much of a focus


  2. "terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan (More than 5 years)

    Pros

    I have nothing positive to say about working at Kaplan.

    Cons

    Poor management, terrible pay structure, no opportunities to advance in your career. Kind of ironic for a company that provides test prep services for advanced degrees.

  3. Helpful (1)

    "Terrible experience horrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Cambridge, MA
    Current Employee - Sales Advisor in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kaplan full-time (Less than a year)

    Pros

    Can’t think of any... but I gotta write at least 20words. I guess free coffee and milk are the only pros not unlimited though if you get to drink milk once a week there you are lucky

    Cons

    Insulting pay, zero transparency, no management whatsoever, people who should’ve been fired a long time ago are still working, never felt respected at this company.


  4. "Not worth it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Teacher
    Former Freelancer - Teacher
    Doesn't Recommend
    Negative Outlook

    Pros

    The explanations of the hiring process was pretty transparent and briefly but well explained.

    Cons

    For the beginning, they are hiring just 10% of all their applicants, so no matter how confident you feel - just keep in mind that the process is very long and the chances are very low.

    The interview process has 4 stages, which you cannot accomplish even within a week, instead it will be stretched for at least a month.

    The first stage is to show a proof of your score for the subject you are going to teach (SAT for me).
    The second stage is to complete a 4-minute video, pretending you are a teacher and trying to teach 2 problems in a brief manner.
    The third stage is the interview and the teaching presentation in one. It takes around an hour to conduct it. The interviewer will ask you A LOT of tricky questions, then, will ask you to teach him one of the problems you have prepared, then go back to weird questions not about the subject but rather about "how would you act if", "what would you do if" etc. Then back to teaching the problem.
    The fourth stage is the interview with the hiring manager if you passed the third stage.

    As for my experience, "the third stage interview" was held in a very cold manner with a lot of attitude from the interviewer. They rather would lecture you what you should do and what you should not, than just listen to your answers without interruption.

    Also, their pay rate is very low comparing to any other schools (even small privately held).

    I know, that everyone would think to try their luck to get a job, but just a very friendly suggestion - invest your time in something more suitable and profitable.


  5. "Director of Admissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Kaplan full-time

    Pros

    Opportunity to change lives and inspire students to grow.

    Cons

    Pressure to always exceed prior year's performance with less support.

    Advice to Management

    Ensure that competent leaders are in place.


  6. Helpful (1)

    "CleanEdison prior to Kaplan Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent ideas and concepts for business, poor execution and emphasis on short-term profits over long-term sustainability

    Cons

    Poor management and significant financial issues, pre kaplan. Very high turnover, with some employees lasting maybe a week or two.

    Advice to Management

    Stop posting fake reviews online to the various different employee and product review websites. Focus on the long term.


  7. "Absolutely horrible. Management lie and manipulate. It's not about education only butts in classes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in San Diego, CA
    Former Employee - Admissions Representative in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan full-time (More than a year)

    Pros

    There isn't anything positive about this fake college. The people that work there are mostly of working-class backgrounds and know almost nothing about higher-education.

    Cons

    The executives and managers are all poorly educated and dim. No one trusts anyone and the director of enrollment is a ditzy floozy.

    Advice to Management

    Fire yourselves and allow your employees more autonomy.

  8. "Admissions"

    StarStarStarStarStar
    Former Employee - Director in San Diego, CA
    Former Employee - Director in San Diego, CA

    I worked at Kaplan (More than a year)

    Pros

    benefits, tuition reimbursement, convenient location, fun co-workers

    Cons

    management, over worked and under paid


  9. Helpful (3)

    "Wish I could say better..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic/Web Designer in La Crosse, WI
    Former Employee - Graphic/Web Designer in La Crosse, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan full-time (More than a year)

    Pros

    Co-workers are overall friendly.
    Flexible work schedule.
    Decent vacation time.
    Building is nice and up to date.
    Coffee shop on first floor.

    Cons

    Eliminated my position with no notice. Managers knew beforehand but were instructed to not tell me. They need to clean house when it comes to management...and value their employees.

    Advice to Management

    Value your employees. They spend 40+ hours a week away from their lives/families to help build and positively contribute to your company. The least you could do is have their back.


  10. "Program Chair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook

    I worked at Kaplan (More than 3 years)

    Pros

    Great students; great mission; Director of Education and Assistant Director of Education were excellent!

    Cons

    Other employees created a hostile work environment that was swept under the rug. Several employees had formed a clique and made life hell for anyone they didn't like. In addition, the ring leader showed sexually explicit pictures and made lewd gestures, but when reported, again, nothing was done.

    Advice to Management

    Take employee complaints seriously and follow through on appropriate disciplinary actions.


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