Kaplan Reviews | Glassdoor

Kaplan Reviews

Updated October 19, 2017
695 reviews

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695 Employee Reviews

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Pros
  • Short Days, good work/life balance (in 22 reviews)

  • Work from home options in many departments (in 19 reviews)

Cons
  • The biggest downside of Kaplan is that they do not have a good work/life balance (in 13 reviews)

  • Finally, the part time benefits are not good (in 19 reviews)

More Pros and Cons

  1. "Past employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with.

    Cons

    None at this time that I can think of..


  2. "Great Employer for College Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAT/ACT Teacher
    Current Employee - SAT/ACT Teacher
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaplan part-time (Less than a year)

    Pros

    -Competitive pay
    -flexible hours
    -friendly environment
    Overall a great place to work, especially if on a busy college schedule.

    Cons

    -Steep learning curve
    Jumping right in can be difficult even with the copious teacher training and support programs in place.

  3. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Ambassador
    Current Employee - Student Ambassador
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan part-time (More than a year)

    Pros

    Easy to work for and works with your schedule!

    Cons

    Hard not to meet face to face


  4. "Good work culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good team, good work culture, flexible schedule

    Cons

    The compensation could be better


  5. "."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan full-time

    Pros

    good place to work but you work long hours and hard work

    Cons

    numbers driven but good place to work

    Advice to Management

    .


  6. "Kaplan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kaplan full-time

    Pros

    Relaxed at least in Technical Support. Lots of room for professional growth.

    Cons

    Lack of departmental communications this could be better.


  7. Helpful (1)

    "Great flexibility and room for career growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Teacher/Tutor in Philadelphia, PA
    Current Employee - Teacher/Tutor in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Kaplan part-time (More than a year)

    Pros

    Excellent training materials and training team
    Always encouraged to grow your career within the company
    Great job flexibility (pick your schedule and find classes that work within it)
    Supportive managers
    Frequent reviews and feedback (which often lead to raises)
    Get paid for all of your time spent working

    Cons

    frequently cancelled classes
    some disorganized programs

    Advice to Management

    Continue with the great training and employee development!

  8. Helpful (1)

    "Difficult times ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Kaplan full-time (More than 5 years)

    Pros

    Work from home and pension after 3 years of employment

    Cons

    No clear career path, really poor employee management, they claim its all about helping students but its all about profits.


  9. "KCC"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    friendly
    down time
    interacting with college students

    Cons

    not many hours
    paying for parking on college campus


  10. Helpful (3)

    "A dissapointing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kaplan full-time

    Pros

    The people in the trenches are great - really positive and want to do the right thing.

    Cons

    In my 25 yrs plus of working (both large and small companies) I have never seen such a poorly run company! It is astonishing. Everyone acts as a traffic cop but no one takes ownership of anything so you have to constantly chase people to get anything done. The company is driven by internal meetings that do not do anything to help the client or create revenue. I literally sat on a conference call where is was suggested we set up another conference call to deal with the timing of conference calls (I am serious). Priorities are constantly shifting, the "goals" are nebulous at best and written in "professor speak". The reality is that the "leaders" of the business units/areas have absolutely no power to make decisions as to what is best for their business. The CEO is the only one who makes every decision (dictator) and, from my experience, does not ask for any feedback from those people who actually know the answers. In fact, every decision that gets brought to him requires an overwhelming amount of paperwork and, at the end of the day, if it is not "in the budget" don't bother asking! And, last but not least, the "lean initiative" is an absolute joke! The chaos that is the business prevents the company from being so far from lean it isn't even funny!

    Advice to Management

    The people who work for you are all really smart and you should capitalize on that by asking people what they think is best for their business/area or, better yet, let them actually lead and make decisions. It is truly soul sucking to have no say in where things are going. And, it has been proven over and over again, if you run a business and make business decisions based on a "budget" you will never be a true success. You should read up on that!


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