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    Kaplan University Reviews

    Updated May 4, 2017
    444 reviews

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    Full-time Part-time
    3.1
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
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    Dr. Betty Vandenbosch
    37 Ratings

    444 Employee Reviews

    Sort: Popular Rating Date
    Pros
    Cons

    • Upper management has no idea of what is going on beneath their noses (in 17 reviews)

    • Too much uncertainty in job security (in 14 reviews)

    More Pros and Cons

    1. "Associate Director of Admissions"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Associate Director in Fort Lauderdale, FL
      Current Employee - Associate Director in Fort Lauderdale, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Kaplan University full-time (More than 3 years)

      Pros

      Growth opportunity in some areas.

      Cons

      Decline in business at times

      Advice to Management

      Stay focused and always be learning and adding skills

    2. "Are they ready this time?"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Admissions Advisor in Orlando, FL
      Current Employee - Senior Admissions Advisor in Orlando, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Kaplan University full-time

      Pros

      By comparison slightly higher pay than the industry in Admissions. If you do well, flexible time schedule with potential for work from home

      Cons

      Low raises 1%, management/leadership introduce initiatives before they are ready. Programs are offered by simply don't have the potential for students to complete and make a good living. Retention for students in in 20% range, while graduates is less than 5%

      Advice to Management

      Plan initiatives before releasing new programs

    3. "Great place to teach"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Adjunct Professor in Croton-on-Hudson, NY
      Current Employee - Adjunct Professor in Croton-on-Hudson, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Kaplan University part-time (More than 8 years)

      Pros

      Great work / life balance
      Consistent teaching assignment
      Plenty of opportunity to collaborate with co-workers

      Cons

      Enrollment is down, so no more teaching multiple courses

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "A university that focuses on sales"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Advisor in Fort Lauderdale, FL
      Former Employee - Advisor in Fort Lauderdale, FL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Kaplan University full-time (More than 3 years)

      Pros

      Easy to get employed here

      Cons

      Management constantly pushing sales

      Advice to Management

      Focus on quality education and the enrollments will come

    5. "Solid benefits, moderate pay and little opportunity."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Career Services Advisor in Chicago, IL
      Former Employee - Career Services Advisor in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Kaplan University full-time (More than 3 years)

      Pros

      Predictable schedule, and some flexibility.

      Cons

      little mobility or opportunity within departments.

    6. Helpful (1)

      "Decent pay, back and forth with processess"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Management in Orlando, FL
      Former Employee - Management in Orlando, FL
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Kaplan University full-time (More than 5 years)

      Pros

      Decent pay, good benefits, casual work environment.

      Cons

      Performance expectations, lead volume and Executive Directors

      Advice to Management

      Stop going back and forth with the PE policies...Choose 1 and stick with it!

    7. "Job was great until I there were no classes for me to teach"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Adjunct Professor in El Centro, CA
      Current Employee - Adjunct Professor in El Centro, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Kaplan University part-time (More than 8 years)

      Pros

      Been here for 8 years and love working here. Love the students and colleagues

      Cons

      This year is the first time in all that time where I do not have courses to teach for the first two terms of the year. The department chair plays favorites.

      Advice to Management

      Stop playing favorites with the instructors. They all have a great deal to offer.

    8. Helpful (1)

      "Take the bad with the good"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Marketing in Fort Lauderdale, FL
      Former Employee - Marketing in Fort Lauderdale, FL
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Kaplan University full-time (More than 5 years)

      Pros

      You will learn a lot and if you work hard and pay attention to politics you'll get promoted.

      Cons

      Some nice people, but a lot of jerks. Constant state of flux with annual re-orgs.

      Advice to Management

      Put student and employee needs ahead of executive needs and you'll all benefit in the long run.

    9. "Kaplan Unviersity - Omaha Campus"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Admissions Advisor in Omaha, NE
      Current Employee - Admissions Advisor in Omaha, NE
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Kaplan University full-time (More than 8 years)

      Pros

      Pay is higher then average, decent benefits including free tuition for employees.

      Cons

      Low employee morale, no opportunity for advancement, micromanagement is a huge problem, inconsistent training, there is also a huge disconnect in management and culture between campuses and Kaplan University as a whole.

      Advice to Management

      Focus on employee morale and creating an environment where people want to succeed rather then focusing on punishments and micromanaging.

    10. "Admissions Advisor"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Admissions Advisor in Fort Lauderdale, FL
      Former Employee - Admissions Advisor in Fort Lauderdale, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Kaplan University full-time (More than 3 years)

      Pros

      Great Employees. Healthy competitive environment

      Cons

      Sometimes too competitive. No cons

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