Kaplan University Reviews | Glassdoor

Kaplan University Reviews

Updated September 18, 2017
464 reviews

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3.2
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Dr. Betty Vandenbosch
51 Ratings

464 Employee Reviews

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Pros
Cons
  • Limited diversity in upper management (in 18 reviews)

  • Work life balance is horrible for employees (in 8 reviews)

More Pros and Cons

  1. "Good but need to focus on growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campus President in Omaha, NE
    Current Employee - Campus President in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kaplan University full-time (More than 3 years)

    Pros

    Benefits, people, great technology and care about students

    Cons

    need to focus on growth and be more nimble.


  2. "Associate Director of Admissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director of Admissions in Fort Lauderdale, FL
    Current Employee - Associate Director of Admissions in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kaplan University full-time (More than 8 years)

    Pros

    Great People and a great place to work

    Cons

    Too long commute of a commute

    Advice to Management

    Continue to be good to your employees...

  3. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaplan University (More than 3 years)

    Pros

    Benefits
    Management
    Work life balance
    Challenging
    Education

    Cons

    High pressure
    Sales
    Quota
    Micromanaging
    Small work space


  4. "Good Place To Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Admissions Advisor in Fort Lauderdale, FL
    Current Employee - Senior Admissions Advisor in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kaplan University full-time (More than 3 years)

    Pros

    Good pay, 1.5x pay for any time over 40 hours. 100% free graduate/undergraduate/certificate education for employee & 50% off tuition costs for immediate family members.

    Cons

    Hard to reach numbers at times, precarious situations, frequent layoffs, no room for advancement.

    Advice to Management

    Supply advisors with more leads to attempt to convert for your underlying goals.


  5. "Financial Aid Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University full-time

    Pros

    The community is very inclusive, you receive a lot of helps from people.

    Cons

    The job itself can be very tedious and stressful, especially when you have many phone calls with students.


  6. "Make sure you make friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Kaplan University full-time

    Pros

    Informal dress code, You can go to school for free

    Cons

    You have to be friends with somebody in order to move up, otherwise, you're stuck.


  7. "Negative Outlook/Don't Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in Fort Lauderdale, FL
    Current Employee - Adjunct Faculty in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kaplan University part-time (More than 8 years)

    Pros

    Keeps Faculty aware of changes with communication
    Flexibility as an online faculty member
    Various scholarship opportunities

    Cons

    Earning less while KU expects more (literally had an opportunity to teach 2 classes twice during the 10 years of being employed.)
    Limited diversity in upper management
    Limited opportunity for growth within KU (they overload with adjuncts and have limited full-time faculty members).

    Advice to Management

    Offer some type of extra benefit/bonus for long term loyal adjunct faculty. Demand quality treatment and better pay for your long term committed adjuncts, especially in the midst of the buy out from Purdue. Don't leave the folks that helped 'make KU' behind. Implement more diversity (there are limited minorities in upper management, why is that? Offer efforts for long-term adjuncts, don't make them feel like they will never be full-time. If they are employed past 5 years they should automatically be offered full-time.

  8. "Executive Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kaplan University full-time (Less than a year)

    Pros

    Great people committed to student success.

    Cons

    Lack of work life balance.

    Advice to Management

    Provide consistency in work load.


  9. Helpful (1)

    "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kaplan University full-time (More than 5 years)

    Pros

    Great manager
    Awesome co-workers
    Great office location
    Good benefits
    Easy job

    Cons

    Layoffs yearly
    Lack of transparency
    No room for growth
    Poor salary


  10. "The Management was the issue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Auditor in Fort Lauderdale, FL
    Former Employee - Enrollment Auditor in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan University full-time (More than 5 years)

    Pros

    Good benefits and decent opportunities for advancement. The "Gift of Knowledge" program is also very helpful

    Cons

    inefficient management and a disconnect between company goals and everyday practices.

    Advice to Management

    Be more ethical and higher managers who are more aligned with overall company goals not solely their own goals.


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