Kaplan University Reviews

Pros

There were great staff that were committed, and some of the supervisors were really great too.

Cons

There were staff who could work from home, and our hours varied. There always had to be staggered employees instead of consistent hours.

Pros

Only remote work is currently available

Cons

Customer service is completely disorganized

Pros

So many activities and events for staff, including fun holiday parties, events in the parking lot, Volunteer Time Off with organized volunteering events each year, etc. Some managers there tried to make sure we had interesting work and felt empowered.

Cons

The worst thing about Kaplan was they turned a blind eye to some leaders' toxic behavior, such as bullying, controlling, threatening, etc.

Pros

Opportunities for advancement will come up.

Cons

Micromanaged, On the phone the entire day with 3 seconds between each call.

Pros

Most of the students were amazing! Eager to learn and they were so helpful to eachothers needs as well. I really really loved my students.

Cons

Some of the students were completely catered. They were on student visas and would come check in and leave the classroom for the rest of the day and never come back. Kaplan was more worried about negative reviews than reiterating to students that they were on student visas... AND they would expect very thorough reviews on students every 6 weeks- some on students who may have only been in my classroom for a couple days— and would not went to compensate for time spent on these reviews, I.e. would be called into management office explaining any logged time for reviews or lesson planning. Keep in mind—- Kaplan rarely employs full time teachers!!! You’re part time even if you’re basically working full time!