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Kaplan University

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Kaplan University Reviews

Updated May 24, 2021

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Found 513 of over 537 reviews

3.2
49%
Recommend to a Friend
75%
Approve of CEO
Kaplan University President Dr. Betty Vandenbosch (no image)
Dr. Betty Vandenbosch
71 Ratings
Pros
  • "Great place to work for with good benefits(in 33 reviews)

  • "great benefits, good work-life balance(in 29 reviews)

  • Cons
  • "Then enrollment drops and they don't even explain why you cannot get a class --- ever(in 20 reviews)

  • "Limited diversity in upper management(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      awesome

      Oct 2, 2019 - Enrollment Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great pay it helped a lot

      Cons

      poor management they need better leaders

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    2. 4.0
      Former Employee

      Enjoyed my time at Kaplan

      May 24, 2021 - SAHM in Palatine, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, some opportunity for advancement

      Cons

      sometimes the reputation of for-profit education got in the way.

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    3. 4.0
      Former Employee

      depends on position in the company

      Feb 8, 2021 - Program Manager in Boca Raton, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Role is critical in determining your experience, can be very supportive.

      Cons

      not every role allows for self actualization

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    4. 3.0
      Former Employee

      Good place

      Mar 22, 2021 - Program Manager/Business Analyst in Boca Raton, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Able to grow in company

      Cons

      Restructuring and merging always taking place

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    5. 3.0
      Former Employee, more than 3 years

      Decent but Political

      Feb 10, 2021 - Student Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There were great staff that were committed, and some of the supervisors were really great too.

      Cons

      There were staff who could work from home, and our hours varied. There always had to be staggered employees instead of consistent hours.

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    6. 3.0
      Current Employee, more than 3 years

      Used to be great

      Jan 27, 2021 - Customer Service in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Only remote work is currently available

      Cons

      Customer service is completely disorganized

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    7. 4.0
      Former Employee, more than 3 years

      Overall a great place to work

      Sep 4, 2019 - Instructional Designer in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      So many activities and events for staff, including fun holiday parties, events in the parking lot, Volunteer Time Off with organized volunteering events each year, etc. Some managers there tried to make sure we had interesting work and felt empowered.

      Cons

      The worst thing about Kaplan was they turned a blind eye to some leaders' toxic behavior, such as bullying, controlling, threatening, etc.

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    8. 3.0
      Former Employee, more than 1 year

      Mediocre

      Feb 5, 2020 - Financial Aid Counselor in Fort Lauderdale, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunities for advancement will come up.

      Cons

      Micromanaged, On the phone the entire day with 3 seconds between each call.

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    9. 2.0
      Former Employee, less than 1 year

      Kaplan is worried more about student reviews than anything else

      Feb 14, 2019 - ESL Instructor in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of the students were amazing! Eager to learn and they were so helpful to eachothers needs as well. I really really loved my students.

      Cons

      Some of the students were completely catered. They were on student visas and would come check in and leave the classroom for the rest of the day and never come back. Kaplan was more worried about negative reviews than reiterating to students that they were on student visas... AND they would expect very thorough reviews on students every 6 weeks- some on students who may have only been in my classroom for a couple days— and would not went to compensate for time spent on these reviews, I.e. would be called into management office explaining any logged time for reviews or lesson planning. Keep in mind—- Kaplan rarely employs full time teachers!!! You’re part time even if you’re basically working full time!

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      1 person found this review helpful
    10. 4.0
      Former Employee, more than 3 years

      I would work here again

      Aug 15, 2019 - Admissions Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are great employee benefits The work that you get to do everyday is meaningful and fulfilling The atmosphere is laid back and fun

      Cons

      If you aren't good with constant change this is not the company for you.

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    Viewing 1 - 10 of 513 Reviews

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