Kaplan University Reviews | Glassdoor
Kaplan University Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Kaplan University Reviews

    Updated September 18, 2017
    464 reviews

    Filter

    Filter

    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Dr. Betty Vandenbosch
    51 Ratings

    464 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • Limited diversity in upper management (in 18 reviews)

    • Work life balance is horrible for employees (in 8 reviews)

    More Pros and Cons

    1. "Good but need to focus on growing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Campus President in Omaha, NE
      Current Employee - Campus President in Omaha, NE
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Kaplan University full-time (More than 3 years)

      Pros

      Benefits, people, great technology and care about students

      Cons

      need to focus on growth and be more nimble.

    2. "Associate Director of Admissions"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Associate Director of Admissions in Fort Lauderdale, FL
      Current Employee - Associate Director of Admissions in Fort Lauderdale, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Kaplan University full-time (More than 8 years)

      Pros

      Great People and a great place to work

      Cons

      Too long commute of a commute

      Advice to Management

      Continue to be good to your employees...

    3. "Great company to work for."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Admissions Advisor in Orlando, FL
      Former Employee - Admissions Advisor in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Kaplan University (More than 3 years)

      Pros

      Benefits
      Management
      Work life balance
      Challenging
      Education

      Cons

      High pressure
      Sales
      Quota
      Micromanaging
      Small work space

    4. "Good Place To Start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Admissions Advisor in Fort Lauderdale, FL
      Current Employee - Senior Admissions Advisor in Fort Lauderdale, FL
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Kaplan University full-time (More than 3 years)

      Pros

      Good pay, 1.5x pay for any time over 40 hours. 100% free graduate/undergraduate/certificate education for employee & 50% off tuition costs for immediate family members.

      Cons

      Hard to reach numbers at times, precarious situations, frequent layoffs, no room for advancement.

      Advice to Management

      Supply advisors with more leads to attempt to convert for your underlying goals.

    5. "Financial Aid Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Kaplan University full-time

      Pros

      The community is very inclusive, you receive a lot of helps from people.

      Cons

      The job itself can be very tedious and stressful, especially when you have many phone calls with students.

    6. "Make sure you make friends"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      No opinion of CEO

      I worked at Kaplan University full-time

      Pros

      Informal dress code, You can go to school for free

      Cons

      You have to be friends with somebody in order to move up, otherwise, you're stuck.

    7. "Negative Outlook/Don't Recommend"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Adjunct Faculty in Fort Lauderdale, FL
      Current Employee - Adjunct Faculty in Fort Lauderdale, FL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Kaplan University part-time (More than 8 years)

      Pros

      Keeps Faculty aware of changes with communication
      Flexibility as an online faculty member
      Various scholarship opportunities

      Cons

      Earning less while KU expects more (literally had an opportunity to teach 2 classes twice during the 10 years of being employed.)
      Limited diversity in upper management
      Limited opportunity for growth within KU (they overload with adjuncts and have limited full-time faculty members).

      Advice to Management

      Offer some type of extra benefit/bonus for long term loyal adjunct faculty. Demand quality treatment and better pay for your long term committed adjuncts, especially in the midst of the buy out from Purdue. Don't leave the folks that helped 'make KU' behind. Implement more diversity (there are limited minorities in upper management, why is that? Offer efforts for long-term adjuncts, don't make them feel like they will never be full-time. If they are employed past 5 years they should automatically be offered full-time.

    8. "Executive Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Kaplan University full-time (Less than a year)

      Pros

      Great people committed to student success.

      Cons

      Lack of work life balance.

      Advice to Management

      Provide consistency in work load.

    9. Helpful (1)

      "Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Kaplan University full-time (More than 5 years)

      Pros

      Great manager
      Awesome co-workers
      Great office location
      Good benefits
      Easy job

      Cons

      Layoffs yearly
      Lack of transparency
      No room for growth
      Poor salary

    10. "The Management was the issue"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Enrollment Auditor in Fort Lauderdale, FL
      Former Employee - Enrollment Auditor in Fort Lauderdale, FL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Kaplan University full-time (More than 5 years)

      Pros

      Good benefits and decent opportunities for advancement. The "Gift of Knowledge" program is also very helpful

      Cons

      inefficient management and a disconnect between company goals and everyday practices.

      Advice to Management

      Be more ethical and higher managers who are more aligned with overall company goals not solely their own goals.

    Showing 464 of 485 reviews
    Reset Filters