Kaplan University Reviews | Glassdoor

Kaplan University Reviews

Updated March 10, 2017
196 reviews

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Current Employees

3.3
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Dr. Betty Vandenbosch
11 Ratings

196 Employee Reviews

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Pros
Cons
  • Upper management has no idea of what is going on beneath their noses (in 17 reviews)

  • Too much uncertainty in job security (in 13 reviews)

More Pros and Cons

  1. Helpful (2)

    "Student Success Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kaplan University full-time

    Pros

    Flexible Hours, Work from Home, Autonomy

    Cons

    Unrealistic Expectations, No Support from Management, Unstable


  2. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaplan University full-time

    Pros

    Positive working environment. Great benefits. Senior management cares for employees.

    Cons

    Communication. Lack of advancement opportunities.


  3. "Job was great until I there were no classes for me to teach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Professor in El Centro, CA
    Current Employee - Adjunct Professor in El Centro, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kaplan University part-time (More than 8 years)

    Pros

    Been here for 8 years and love working here. Love the students and colleagues

    Cons

    This year is the first time in all that time where I do not have courses to teach for the first two terms of the year. The department chair plays favorites.

    Advice to Management

    Stop playing favorites with the instructors. They all have a great deal to offer.


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  5. "Kaplan Unviersity - Omaha Campus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Omaha, NE
    Current Employee - Admissions Advisor in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan University full-time (More than 8 years)

    Pros

    Pay is higher then average, decent benefits including free tuition for employees.

    Cons

    Low employee morale, no opportunity for advancement, micromanagement is a huge problem, inconsistent training, there is also a huge disconnect in management and culture between campuses and Kaplan University as a whole.

    Advice to Management

    Focus on employee morale and creating an environment where people want to succeed rather then focusing on punishments and micromanaging.


  6. Helpful (1)

    "Admissions Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Kaplan University full-time

    Pros

    great benefits, good work-life balance

    Cons

    unrealistic goals, not much room for advancement


  7. Helpful (2)

    "Mixed Feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL

    I have been working at Kaplan University full-time

    Pros

    The company does a lot of community work and makes it a point to recognize outstanding employees.

    Cons

    Employee experience and recognition depends heavily on direct supervisors. Although there are employee surveys, it doesn't seem that the leadership is truly paying attention to what employees are saying. This results in department heads who are taking advantage of their control, and employees who would otherwise have a lot to offer being stifled by management.

    Advice to Management

    Check in with your employees and pay close attention to what they are saying. There needs to be a greater focus on how individual departments are operated. Mainly, the intentions of team leads need to be thoroughly reviewed as they set the standard for the employees, and in the broader picture, the university.


  8. "Great Benefits. No Job Security."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Fort Lauderdale, FL
    Current Employee - Admissions Advisor in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kaplan University full-time (More than a year)

    Pros

    The company has some of the best benefits (health, dental, PTO, etc.) I have had. The dress code is very casual (T-Shirts and jeans are ok).

    Cons

    Absolutely no job security. The company seems to focus more on writing employees up and setting unrealistic goals that are not attainable. They obviously fire employees constantly and then just hire new ones to replace those who have been lost.

    Advice to Management

    Invest more in your existing employees, instead of trying to get rid of employees only to replace them with new ones.


  9. "Advisor Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL

    I have been working at Kaplan University (More than 3 years)

    Pros

    Flexible environment, great people & culture, leadership is very supportive of their staff

    Cons

    Continue gathering input from the staff


  10. "My Opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company has decent overall benefits

    Cons

    Company is poorly managed from Florida.

    Advice to Management

    Hire people with education backgrounds


  11. "Overall Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Your schedule is pretty flexible. There are meetings and places you "need to be" but for the most part, you can work when you want to.

    Cons

    Administration is too concerned with the bottom line instead of the quality of the graduates.

    Advice to Management

    Let the professors do their job.



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