Kaplan University Reviews | Glassdoor

Kaplan University Reviews

Updated April 12, 2017
89 reviews

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4.0
Star Star Star Star Star
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Dr. Betty Vandenbosch
7 Ratings

89 Employee Reviews

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Pros
Cons
  • Upper management has no idea of what is going on beneath their noses (in 17 reviews)

  • Too much uncertainty in job security (in 13 reviews)

More Pros and Cons

  1. "Associate Director of Admissions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Fort Lauderdale, FL
    Current Employee - Associate Director in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan University full-time (More than 3 years)

    Pros

    Growth opportunity in some areas.

    Cons

    Decline in business at times

    Advice to Management

    Stay focused and always be learning and adding skills


  2. Helpful (1)

    "Decent pay, back and forth with processess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Orlando, FL
    Former Employee - Management in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kaplan University full-time (More than 5 years)

    Pros

    Decent pay, good benefits, casual work environment.

    Cons

    Performance expectations, lead volume and Executive Directors

    Advice to Management

    Stop going back and forth with the PE policies...Choose 1 and stick with it!


  3. "Admissions Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Fort Lauderdale, FL
    Former Employee - Admissions Advisor in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaplan University full-time (More than 3 years)

    Pros

    Great Employees. Healthy competitive environment

    Cons

    Sometimes too competitive. No cons


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  5. "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Kaplan University full-time (More than a year)

    Pros

    There are a lot of really good people at this company, most very helpful and friendly. Good opportunity for long tenure if you can make the cut. Escellent pay and benefits. Nice facilities.

    Cons

    Not sure what the strategy was other than make your numbers - as a college we should have been on the cutting edge of higher education innovation. Layoffs.


  6. Helpful (1)

    "Admissions Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaplan University full-time (More than 3 years)

    Pros

    Good people employed here, you won't find better. Good benefits, work/life balance. Job is not difficult.

    Cons

    No job security. Goals impossible to attain consistently month in and month out. For-profit universities declining in enrollment (non profits are now playing in this on-line space) so leads are poor. You can be a top performer and still lose your job.

    Advice to Management

    For profit on line universities will have to redefine themselves to compete with all other universities now offering on line classes and degrees.


  7. "Advisor Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL

    I have been working at Kaplan University (More than 3 years)

    Pros

    Flexible environment, great people & culture, leadership is very supportive of their staff

    Cons

    Continue gathering input from the staff


  8. "Kaplan Financial Aid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Officer in Indianapolis, IN
    Current Employee - Financial Aid Officer in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at Kaplan University full-time

    Pros

    stable job, good co-workers, risk averse, high growth

    Cons

    bad hours, lot's of phone calls, pushy admissions


  9. "Just an amazing place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Orlando, FL
    Former Employee - Tech Support in Orlando, FL
    Recommends
    Approves of CEO

    I worked at Kaplan University full-time (More than 3 years)

    Pros

    The atmosphere is absolutely amazing. One of the best call center environments I've ever been in. What makes this job great is the people. You make friends that'll last a lifetime and the resources provided by management are wonderful. If you have the desire to do well a manager will take you under their wing to help you reach your career goals.

    Cons

    Things change in the education industry very quickly and it seemed like Kaplan fell behind the competition regarding optimizing mobile platforms. They've just recently got on the ball about it but they still have a lot of work to do.

    Advice to Management

    Take advice from your employees. A lot of them are going back to school and understand what would be helpful regarding their studies and what tools are the most effective.


  10. "Great place to work but wihout advancement opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coconut Creek, FL
    Current Employee - Anonymous Employee in Coconut Creek, FL
    Recommends
    Positive Outlook

    I have been working at Kaplan University full-time (More than 5 years)

    Pros

    Great people to work with in a mostly low stressful environment

    Cons

    No real opportunities for advancement in IT.


  11. "Admissions Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaplan University full-time (More than a year)

    Pros

    Great compensation, good benefits, bi-yearly review and raise, positive work enviornment

    Cons

    Glass ceiling, not a lot of upward mobility, strict sales goals.


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