Kaplan University Reviews | Glassdoor

Kaplan University Reviews

Updated July 14, 2017
456 reviews

Filter

Filter

Full-timePart-time

456 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Advisor Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL

    I have been working at Kaplan University (More than 3 years)

    Pros

    Flexible environment, great people & culture, leadership is very supportive of their staff

    Cons

    Continue gathering input from the staff


  2. "My Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company has decent overall benefits

    Cons

    Company is poorly managed from Florida.

    Advice to Management

    Hire people with education backgrounds

  3. "Overall Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Your schedule is pretty flexible. There are meetings and places you "need to be" but for the most part, you can work when you want to.

    Cons

    Administration is too concerned with the bottom line instead of the quality of the graduates.

    Advice to Management

    Let the professors do their job.


  4. Helpful (1)

    "Education Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education Advisor in Fort Lauderdale, FL
    Current Employee - Education Advisor in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kaplan University (More than 8 years)

    Pros

    Respect for employee....Kaplan has a good company culture and the benefits are good. They really do try to adhere to their claim of "a great place to work"

    Cons

    Shaky environment right now due to current industry issues. Declining enrollments due to government restrictions. Kaplan is being proactive with this hurdle, trying to implement new technology and a 3 week trial period for students

    Advice to Management

    Be more transparent with employees about the future plans for Kaplan


  5. Helpful (1)

    "Kaplan Inc."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Fort Lauderdale, FL
    Current Employee - Program Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work Schedule, Education Benefits, Culture and Values

    Cons

    You will not get rich working in education.


  6. Helpful (2)

    "Admissions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan University full-time (More than 3 years)

    Pros

    The consultative sales techniques you're taught are easily transferrable to other positions and the ability to take classes for another degree are nice.

    Cons

    Where do I start. The calls are sent to you from another call center who is just trying to hit their numbers of calls transferred. These people filled something out saying they may be interested in pursuing higher education while browsing facebook or applying for jobs because they're out of work. These people are typically lazy and won't help you hit the insane sales goals set for you every month. Management has no idea what the hell they're doing as policies seem to change every day. The price of a bachelors degree from an online college shouldn't be $64000. That is predatory.

    Advice to Management

    Quit. You're horrible at your job and should find something else to do with your time besides rip downtrodden people off and harass your employees.


  7. Helpful (2)

    "Kaplan it's Kaplan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kaplan University full-time (More than 5 years)

    Pros

    Relax environment, The environment is fun and people are like family

    Cons

    Benefits are not the best, lay offs still going.

  8. Helpful (1)

    "Adjunct Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Adjunct Instructor in Fort Lauderdale, FL
    Current Employee - Adjunct Instructor in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The students are wonderful and work hard. Some instructors forget that this is not a brick and mortar institution, but a school where the students, have many other obligations. They are parents, employees with many having more than 2 jobs, grandparents, some are still taking care of their own and grandkids, etc . . So, they do deserve extra consideration and they pay a lot of money for the classes.

    Cons

    The school is making a lot of money on each student, but keeps the adjuncts at a max of $2600/per class of 24. Most of the classes have way more students, but you are only incrementally raised by a $100 over 30/class and similar for more. You can max out at 40/class and may only make $2800/class. Adjuncts receive no bennies and it is less costly for the school to hire them, and their is a large pool of applicants to choose from.

    Advice to Management

    Management is really the administration, who knows how to keep the school profitable, but pay the instructors on a minimalist basis.


  9. "Financial Aid Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid Coordinator in Chicago, IL
    Former Employee - Financial Aid Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaplan University (More than a year)

    Pros

    There are good people working there that care about the students. Casual dress code.

    Cons

    This is a business, it's all about numbers not the students. You won't enjoy people students in more debt.


  10. Helpful (2)

    "Unethical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plantation, FL
    Former Employee - Anonymous Employee in Plantation, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not many pros other than scheduling

    Cons

    HR department is truly vicious. I was released while on medical leave.

    Advice to Management

    Revamp hr in plantation, Fl. You will have serious legal issues if not.


Showing 456 of 477 reviews
Reset Filters