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Kaplan University Reviews

Updated Dec 10, 2021

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Found 518 of over 542 reviews
3.0
42% Recommend to a Friend
70% Approve of CEO

Found 518 of over 542 reviews

3.0
42%
Recommend to a Friend
70%
Approve of CEO
Kaplan University President Dr. Betty Vandenbosch (no image)
Dr. Betty Vandenbosch
72 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Benefits were good... that is really all the pros(in 54 reviews)
  • "The pay is good and hours can be flexable.(in 40 reviews)
  • "Great people to work with in a mostly low stressful environment(in 21 reviews)
  • "Great work environment.(in 11 reviews)
  • "2 week training, benefits ok, no 90 day wait to start benefits (even for pregnant women who were new hires), start salary was ok at $35,000.(in 10 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Kaplan University and is not affected by filters.

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  1. 5.0
    Current Employee

    Best Place if you can adjust to change

    Aug 24, 2021 - Admissions Representative in Towson, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Pay, benefits decent, open communication

    Cons

    Alot of changes, departments not all on same page

    Be the first to find this review helpful
  2. 5.0
    Former Employee

    Great organization

    Dec 10, 2021 - ESL Instructor in Aliso Viejo, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice coworkers, who are like family.

    Cons

    Low pay and wish there were benefits.

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  4. 4.0
    Former Employee, more than 5 years

    I enjoyed working here

    Nov 23, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed my job very much

    Cons

    None to really speak of

    Be the first to find this review helpful
  5. 2.0
    Former Employee, more than 3 years

    Administration isn't friendly to employees

    Oct 30, 2021 - Assistant Chair 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The students were all enthusiastic and ready to learn.

    Cons

    Supervisors were clique-ish and gossipy about their colleagues. High expectations with little to no training.

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  6. 3.0
    Former Employee, more than 10 years

    Wow

    Aug 26, 2021 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved what I did and used my skills

    Cons

    At the end, Kaplan owned 40% stock, changed the name to ECA and the company went bankrupt. All benefits were cut and severance was not paid out.

    Continue reading
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  7. 4.0
    Former Employee

    Enjoyed my time at Kaplan

    May 24, 2021 - SAHM in Palatine, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People, some opportunity for advancement

    Cons

    sometimes the reputation of for-profit education got in the way.

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  8. 3.0
    Former Employee

    Good place

    Mar 22, 2021 - Program Manager/Business Analyst in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Able to grow in company

    Cons

    Restructuring and merging always taking place

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  9. 3.0
    Former Employee, more than 3 years

    Decent but Political

    Feb 10, 2021 - Student Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There were great staff that were committed, and some of the supervisors were really great too.

    Cons

    There were staff who could work from home, and our hours varied. There always had to be staggered employees instead of consistent hours.

    Continue reading
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  10. 4.0
    Former Employee

    depends on position in the company

    Feb 8, 2021 - Program Manager in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Role is critical in determining your experience, can be very supportive.

    Cons

    not every role allows for self actualization

    Be the first to find this review helpful
  11. 3.0
    Current Employee, more than 3 years

    Used to be great

    Jan 27, 2021 - Customer Service in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Only remote work is currently available

    Cons

    Customer service is completely disorganized

    Continue reading
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Viewing 1 - 10 of 518 Reviews
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Kaplan University Reviews FAQs

Kaplan University has an overall rating of 3.0 out of 5, based on over 542 reviews left anonymously by employees. 42% of employees would recommend working at Kaplan University to a friend and 24% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Kaplan University employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Kaplan University. This rating has decreased by -3% over the last 12 months.

42% of Kaplan University employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kaplan University 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Kaplan University to be compensation, coworkers, benefits and the cons to be senior leadership, management, career development.

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Glassdoor has 542 Kaplan University reviews submitted anonymously by Kaplan University employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan University is right for you.