Kaplan Employee Reviews about "work life balance"

Pros

Great benefits in terms of work flexibility and work/life balance. Good benefits and pay.

Cons

Lack of transparency often. Lack of support from HQ, and a little slow in terms of support.

Pros

1. Great People to work with across multiple business units and groups. 2. Good Work/Life Balance with ability to work from home at least 2x a week.

Cons

1. Lack of Leadership 2. If you know the right people you are safe even if your not the right person for the job. 3. Those that should be held accountable for poor decisions or initiatives seem to get by while those that put in the work can be thrown under the bus.

Pros

Very Good Work Life Balance Good work ethic & culture

Cons

No Bonuses Poor insurance package-doesn't cover dependants

Pros

Work life balance has greatly improved under the new structure with many employees working from home. If you are the type of person who can actively seek out work relationships with peers and managers this could be a good fit for you.

Cons

Upward mobility is extremely limited as down-sizing continues. Raises are few and far between. The structure makes it hard to feel as though you are working as part of a team.

Pros

Work Life Balance is flexible

Cons

Not enough room for career advancement

Pros

Good balance of work and life.

Cons

Opportunities for advancement can be sparse.

Pros

Kaplan is a place where you will recieve an ample amount of training and opportunities for ongoing job development and opportunities for continued learning

Cons

Scheduling is tight and overtime is definitely expected. Most everyone there is under 40 and work life balance is a challenge.

Pros

For a recent college grad desperate for a job, Kaplan Test Prep is golden. They offer health and dental insurance and you can get a pretax metro to save a couple of bucks. The salary isn't great, but you can get by check to check. Management is very forgiving, and likely to give another chance if you make a mistake. In certain weather conditions management gives staff the opportunity to work from home. There is a 'fun room' which includes a Xbox, and a ping pong table which was provided by management to help the staff relieve themselves of stress. Work / Life balance is great as you work a typical 8 hour shift (no paid lunch) clock in and clock out. The people at Kaplan make it what it really is, but the turnover is high so you see a lot of great people come and go quickly. For a recent college grad in search of a job, this place is a great start. Job is relatively simple, with the most challenging part is having patience with the customers calling in.

Cons

Since this is a call center, managers stare at a computer screen micromanaging their employees "ready for next call time" and "not ready for next call time" if you're not ready for a minute you may hear them yell "Hey... can you go ready please." which get's distracting if you're working on post call issues. Rarely does management take advice from employees who are on the calls hearing customer complaints/opinions etc... It gets very frustrating when your suggestions aren't taken seriously and a lot of the staff get's discouraged. There was massive random layoffs, and staff wasn't informed how the selection process was made, which then made everybody in fear for their job. Products get pushed to customers with multiple issues, and sometimes unusable leaving the CCC responsible for taming the frustration. Unfortunately the CCC can't resolve the issues because the problem lays within the product thus leaving reps a scapegoat for a customer yelling their frustrations

Pros

The people that work at Kaplan are great people to work with. Everyone is dedicated and works as a team. Another upside is that they are very fexible with working hours as it is located in Alpharetta so traffic can be tough for a commute.

Cons

The biggest downside of Kaplan is that they do not have a good work/life balance. They are very short staffed which causes a lot of extra workload for everyone. People are stretched very thin.

Pros

Work life balance is awesome

Cons

Slow growth which is not good