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Kaplan

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Kaplan Employee Reviews about "work life balance"

Updated Oct 31, 2021

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Found 2,317 of over 2K reviews
3.7
66% Recommend to a Friend
73% Approve of CEO

Found 96 of over 2K reviews

3.7
66%
Recommend to a Friend
73%
Approve of CEO
Kaplan Chairman and Chief Executive Officer Andrew S. Rosen (no image)
Andrew S. Rosen
298 Ratings

What people are saying about Kaplan

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Top Review Highlights by Sentiment

Pros
Cons
  • "coming (generally only awarded after many years) and the pay is very low.(in 124 reviews)
  • "Bad management with no understanding of market trends for tech(in 112 reviews)
  • "They hire inexperienced people at a low salary and lock them in with policies that only allow for small % increases annually(in 48 reviews)
  • "Additionally, upper management would pull us aside to attack our character — not even our performance.(in 25 reviews)
  • "Leadership is poor and does not accept constructive feedback from employees.(in 23 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "work life balance"

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  1. 4.0
    Former Employee

    Good Experience

    Nov 10, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits in terms of work flexibility and work/life balance. Good benefits and pay.

    Cons

    Lack of transparency often. Lack of support from HQ, and a little slow in terms of support.

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  2. 3.0
    Former Employee

    Good Company overall, but needs improvement.

    Jun 3, 2021 - Product Owner in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Great People to work with across multiple business units and groups. 2. Good Work/Life Balance with ability to work from home at least 2x a week.

    Cons

    1. Lack of Leadership 2. If you know the right people you are safe even if your not the right person for the job. 3. Those that should be held accountable for poor decisions or initiatives seem to get by while those that put in the work can be thrown under the bus.

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    3 people found this review helpful
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  4. 3.0
    Current Employee, more than 5 years

    Great Place to Work

    Jul 23, 2019 - Senior Associate in Nairobi
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very Good Work Life Balance Good work ethic & culture

    Cons

    No Bonuses Poor insurance package-doesn't cover dependants

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  5. 3.0
    Current Employee

    Pros

    Work life balance has greatly improved under the new structure with many employees working from home. If you are the type of person who can actively seek out work relationships with peers and managers this could be a good fit for you.

    Cons

    Upward mobility is extremely limited as down-sizing continues. Raises are few and far between. The structure makes it hard to feel as though you are working as part of a team.

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  6. 5.0
    Current Employee

    Essay Grader

    Feb 12, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work Life Balance is flexible

    Cons

    Not enough room for career advancement

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  7. 3.0
    Current Employee

    Positive experience

    Feb 11, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good balance of work and life.

    Cons

    Opportunities for advancement can be sparse.

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  8. 3.0
    Current Employee

    A good place to work

    Jun 24, 2011 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kaplan is a place where you will recieve an ample amount of training and opportunities for ongoing job development and opportunities for continued learning

    Cons

    Scheduling is tight and overtime is definitely expected. Most everyone there is under 40 and work life balance is a challenge.

    1 person found this review helpful
  9. 2.0
    Former Employee, more than 1 year

    Good temp Job for a recent college grad

    Jan 25, 2013 - Level II Technical Support Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For a recent college grad desperate for a job, Kaplan Test Prep is golden. They offer health and dental insurance and you can get a pretax metro to save a couple of bucks. The salary isn't great, but you can get by check to check. Management is very forgiving, and likely to give another chance if you make a mistake. In certain weather conditions management gives staff the opportunity to work from home. There is a 'fun room' which includes a Xbox, and a ping pong table which was provided by management to help the staff relieve themselves of stress. Work / Life balance is great as you work a typical 8 hour shift (no paid lunch) clock in and clock out. The people at Kaplan make it what it really is, but the turnover is high so you see a lot of great people come and go quickly. For a recent college grad in search of a job, this place is a great start. Job is relatively simple, with the most challenging part is having patience with the customers calling in.

    Cons

    Since this is a call center, managers stare at a computer screen micromanaging their employees "ready for next call time" and "not ready for next call time" if you're not ready for a minute you may hear them yell "Hey... can you go ready please." which get's distracting if you're working on post call issues. Rarely does management take advice from employees who are on the calls hearing customer complaints/opinions etc... It gets very frustrating when your suggestions aren't taken seriously and a lot of the staff get's discouraged. There was massive random layoffs, and staff wasn't informed how the selection process was made, which then made everybody in fear for their job. Products get pushed to customers with multiple issues, and sometimes unusable leaving the CCC responsible for taming the frustration. Unfortunately the CCC can't resolve the issues because the problem lays within the product thus leaving reps a scapegoat for a customer yelling their frustrations

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    1 person found this review helpful
  10. 3.0
    Former Employee, more than 10 years

    Many changes happening at Kaplan

    Jan 26, 2016 - Anonymous Employee in Cumming, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people that work at Kaplan are great people to work with. Everyone is dedicated and works as a team. Another upside is that they are very fexible with working hours as it is located in Alpharetta so traffic can be tough for a commute.

    Cons

    The biggest downside of Kaplan is that they do not have a good work/life balance. They are very short staffed which causes a lot of extra workload for everyone. People are stretched very thin.

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  11. 4.0
    Former Freelancer, less than 1 year

    Review

    Jun 8, 2021 - Staff Accountant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is awesome

    Cons

    Slow growth which is not good

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Viewing 1 - 10 of 96 Reviews
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