Kareo Reviews | Glassdoor

Kareo Reviews

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Found 240 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
80%
Approve of CEO
Kareo CEO Dan Rodrigues
Dan Rodrigues
175 Ratings
Pros
Cons
  • "Company is more worried about their image than your work life balance(in 6 reviews)

  • "It's a super fast paced environment, which I love(in 8 reviews)

More Pros and Cons
  1. Great place to work!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 2 years

    Pros

    Kareo does a great job of fostering growth and rewarding people who work hard. I've been able to grow my responsibilities and improve my skills based on my interests and where I want to take my career. Teams are collaborative and you don't feel siloed into specific groups - everyone works cross-functionally and is helpful. Overall fun corporate culture and casual / flexible environment is appreciated!

    Cons

    I love the fast paced "start-up" environment but it's not for everyone.

    Advice to Management

    Continue to grow those who work hard and are invested in the business

  2. Helpful (2)

    Solid Place to Work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 4 years

    Pros

    I've really enjoyed my time at Kareo. What I like most about the company is my co-workers, the day-to-day work, the opportunity to grow and learn, and helping bring technology into healthcare. I've been able to advance my career and have been fairly paid over time as my contributions to the business have increased. I'm very happy here.

    Cons

    I like working for a fast-growth, venture capital-backed company that is working to establish itself as a market leader, but this type of company isn't for everyone. There's always a lot to do (many times too much), things moves quickly, teams and processes change, etc. I like this, but I know many people like the predictability of larger companies. If that's you, go work for Amazon!

    Advice to Management

    Keep working on improving employee communications, ensure that the teams that need resources and investment get it, and constantly remind us why we are here -- the customer and what Kareo can do to help them! Our own company objectives will follow when we solve our customers' problems.

  3. Helpful (1)

    4.5 Years Strong...and still growing

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Marketing and Alliances in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 4 years

    Pros

    Corporate culture, Growing SaaS company, Healthcare Market, Industry leader, Robust product portfolio, good work-life balance, strong management team, competitive pay, opportunities to grow within the organization

    Cons

    401K program, competitive market, consolidations in the industry

    Advice to Management

    Keep promoting the amazing corporate culture at Kareo. That is your strongest suit. Continue to give employees opportunities to expand and grow into roles and challenge themselves, continue to build on executive team management transparency, continue to award and recognize the top employees who go up and beyond what is required. Also, please get some type of 401K match.

  4. Great!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 2 years

    Pros

    The company has a really wonderful mission that personally motivates me every day. We are truly helping improve independent practices and the companies that help them succeed. I feel like the work I do directly impacts what the ultimate end-user (the patient/client) experiences. The better Kareo gets (and we get better every day), the better the healthcare experience for our customer's patients. The people who work here...

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    Cons

    Sometimes we try to bite off more that we can chew but I chalk that up to eagerness and passion for continuing the progress of making healthcare less of a pain in the b*tt.

    Advice to Management

    Keep doing what you are doing. Maybe add more focus to all that we try to accomplish. I've worked in many places and I definitely feel like you know what you are doing and are taking the company in the right direction.

  5. Helpful (13)

    Sales

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo

    Pros

    Revolutionizing Healthcare, Top Board and Managers who care and work to help their team grow, care about career pathway, eating market share everywhere

    Cons

    Keeping track of all my deals and sales, huge christmas gifts coming

    Advice to Management

    Keep listening and doing internal surveys

  6. Helpful (1)

    Regret Leaving

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kareo full-time

    Pros

    high compensation, say it how it is, professional

    Cons

    I left Kareo for a "silicon valley competitor" but it was totally unprofessional there and disgusting, plus they kept lying about what they would offer

    Advice to Management

    dont worry as much about competitors

  7. OK

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Kareo

      Pros

      Friendly folks. I was paid on time. There seem to be a lot of fake reviews on here...

      Cons

      - Boring industry (medical billing and charting, what do you expect?) - Lots of changes to pay sometimes without prior notice. - Work hard not smart. - It’s not a good idea unless it’s management’s idea.

      Advice to Management

      Invest in taking care of the customers you’ve acquired and delivering the product they were sold.

    • Helpful (9)

      Software engineer

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Kareo full-time

      Pros

      Love working here, because we are making a difference helping others and have a great engineering culture . Have a great board including Uber cofounder

      Cons

      Cannot think of any downsides

      Advice to Management

      Keep focused and bunker down, lots of EHR startups are trash talking us and trying to view our demos but don’t worry

    • Sales

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Irvine, CA
        Doesn't Recommend

        I worked at Kareo full-time for more than a year

        Pros

        Didn’t stay long enough to find out.

        Cons

        Management without knowledge. No on boarding but expects miracles from a new hire.

      • Helpful (6)

        Very stressful, very unrealistic, NOT enjoyable workplace!

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Success Coach in Irvine, CA
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Kareo full-time for more than a year

        Pros

        There's a handful of very kind, genuine, honest people. Pay and benefits are decent. Location is good. Casual attire is very nice.

        Cons

        No official training or onboarding program for new employees. The random training attempts have changed maybe 3-4 times over the past year. Completely unrealistic expectations to understand entire Ambulatory Healthcare Industry and Private and Commercial Payers. The sales party culture is excessive and over the top. The pay does not match the level of "required" expertise. The pay should be much higher. You must become...

        Show More

        Advice to Management

        Be honest, be mindful of your expectations, actually listen to your employees when they are stressed or overwhelmed, be genuine, be transparent. STOP micro-managing your employees and watching their every move. Explain the role in it's entirety and do not be vague and general when explaining the necessary skills needed for the position. Stop allowing gossip to run wild. Stop playing favorites. Stop allowing clicks and...

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      Found 240 reviews