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Kareo

Engaged Employer

Kareo

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Kareo Reviews

Updated Sep 14, 2021

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Found 316 of over 320 reviews

3.8
66%
Recommend to a Friend
86%
Approve of CEO
Kareo Founder & CEO Dan Rodrigues
Dan Rodrigues
217 Ratings
Pros
  • "Very collaborative work environment and everyone I have worked with is positive and has a can-do attitude, making my work day enjoyable and productive(in 19 reviews)

  • "Great collaborative environment, leadership is always open to feedback, great work-life balance but most importantly great people(in 15 reviews)

  • Cons
  • "I think upper management has taken a lot of steps in the past few months to address concerns listed in the previous reviews(in 11 reviews)

  • "Kareo is definitely going through its share of growing pains(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 5 years

      Great company culture

      Aug 31, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture. Employees are valued

      Cons

      The work/life balance can be challenged due to long hours and work overload

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    2. 4.0
      Former Employee, more than 5 years

      Great Place to work

      Sep 13, 2021 - Database Manager in Huntington Beach, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growing company and good people

      Cons

      Growing pains and a lot of new people

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    3. 2.0
      Current Employee

      Pay Structure is outdated

      Sep 13, 2021 - Solutions Consultant in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - unlimited PTO - not many cold outreach calls

      Cons

      - Management is behind the ball - non competitive salaries compared to competitors - commission structure is horrible - difficult to sell a software that is consistently crashing daily (at-least 2-3 times a weeks during normal business hours— puts people’s health at risk) - no matching of 401k - they will let your clients that you close sales for our of contracts without telling you - management cares more about their online reputation than their own employees - maybe 3-4 - ADS is about $325MRR - horrible leads

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    4. 4.0
      Current Employee, more than 1 year

      Good Sales Culture

      Aug 20, 2021 - Director of Sales in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good management, Cool office, team atmosphere

      Cons

      Lack of development of core product

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    5. 2.0
      Current Employee

      Bottom Line Focused (formerly Employee focused)

      Aug 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -My direct peers are some of the best people I've ever worked with -Product (when functioning) is pretty decent; healthcare community is awesome -For the most part, you can do what you need to do to get the job done

      Cons

      -Holy moly, this company went from employee-focused to bottom line-focused in such a short time-span. -Complete lack of communication - between leadership teams and even to the layers below. -No clear roles/responsibilities. -Competing agendas because of lack of communication. -Product instability - need more competency to fix major outages. -Leadership, while well aware of the challenges, chooses not to address them. -Benefits aren't comparable to other 'like' companies, especially the unlimited PTO which is a joke because you are too busy to take it.

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    6. 5.0
      Former Employee, less than 1 year

      Great place to work!

      Aug 6, 2021 - Advisor in Ormond Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Kareo was an amazing place to work. The management team was very knowledgeable and helpful.

      Cons

      The billing division was sold to another company. The remainder of the organization was great.

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    7. 2.0
      Former Employee, more than 3 years

      Its great until it isnt

      Jul 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues, Great environment, Great chance to move up

      Cons

      Portray this "Employee first" environment with multiple "Employee first" protocols, until none of them are used and you are looking for a job

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    8. 2.0
      Former Employee

      Extremely high expectations with low pay

      Jun 30, 2021 - Customer Service Analyst/Technical Coach in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home Mostly smart and good peers Flexible schedule

      Cons

      Lowest possible pay Very low morale in Customer Support Unsupportive management

      1 person found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Good Company

      Jun 7, 2021 - Senior Software Engineer in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I like the teamwork in Kareo, work life balance is great. The company is growing and hiring

      Cons

      There is No 401k contribution match currently

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      2 people found this review helpful
    10. 5.0
      Current Employee, more than 3 years

      Good work—life balance

      Jun 2, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work—life balance. Great work place if you care about well-being, people and contribute in building a better healthcare software that will keep doctors focused on what’s most important to them: Their patients.

      Cons

      They are slowing getting away from startup mentality. And such it is getting harder and harder to innovate

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      1 person found this review helpful
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