Kareo Reviews
Updated Sep 14, 2021
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Found 316 of over 320 reviews
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"Very collaborative work environment and everyone I have worked with is positive and has a can-do attitude, making my work day enjoyable and productive" (in 19 reviews)
"Great collaborative environment, leadership is always open to feedback, great work-life balance but most importantly great people" (in 15 reviews)
"I think upper management has taken a lot of steps in the past few months to address concerns listed in the previous reviews" (in 11 reviews)
"Kareo is definitely going through its share of growing pains" (in 10 reviews)
- Current Employee, more than 5 years★★★★★
Pros
Great company culture. Employees are valued
Cons
The work/life balance can be challenged due to long hours and work overload
- Former Employee, more than 5 years★★★★★
Pros
Growing company and good people
Cons
Growing pains and a lot of new people
- Current Employee★★★★★
Pros
- unlimited PTO - not many cold outreach calls
Cons
- Management is behind the ball - non competitive salaries compared to competitors - commission structure is horrible - difficult to sell a software that is consistently crashing daily (at-least 2-3 times a weeks during normal business hours— puts people’s health at risk) - no matching of 401k - they will let your clients that you close sales for our of contracts without telling you - management cares more about their online reputation than their own employees - maybe 3-4 - ADS is about $325MRR - horrible leads
- Current Employee, more than 1 year★★★★★
Pros
Good management, Cool office, team atmosphere
Cons
Lack of development of core product
- Current Employee★★★★★
Pros
-My direct peers are some of the best people I've ever worked with -Product (when functioning) is pretty decent; healthcare community is awesome -For the most part, you can do what you need to do to get the job done
Cons
-Holy moly, this company went from employee-focused to bottom line-focused in such a short time-span. -Complete lack of communication - between leadership teams and even to the layers below. -No clear roles/responsibilities. -Competing agendas because of lack of communication. -Product instability - need more competency to fix major outages. -Leadership, while well aware of the challenges, chooses not to address them. -Benefits aren't comparable to other 'like' companies, especially the unlimited PTO which is a joke because you are too busy to take it.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Kareo was an amazing place to work. The management team was very knowledgeable and helpful.
Cons
The billing division was sold to another company. The remainder of the organization was great.
- Former Employee, more than 3 years★★★★★
Pros
Great colleagues, Great environment, Great chance to move up
Cons
Portray this "Employee first" environment with multiple "Employee first" protocols, until none of them are used and you are looking for a job
- Former Employee★★★★★
Pros
Work from home Mostly smart and good peers Flexible schedule
Cons
Lowest possible pay Very low morale in Customer Support Unsupportive management
- Current Employee, more than 1 year★★★★★
Pros
I like the teamwork in Kareo, work life balance is great. The company is growing and hiring
Cons
There is No 401k contribution match currently
Continue reading - Current Employee, more than 3 years★★★★★
Pros
work—life balance. Great work place if you care about well-being, people and contribute in building a better healthcare software that will keep doctors focused on what’s most important to them: Their patients.
Cons
They are slowing getting away from startup mentality. And such it is getting harder and harder to innovate
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