Updated May 31, 2023
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Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
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Top Review Highlights by Sentiment
- "The people are great and the team that I worked with was amazing." (in 44 reviews)
- "Management is always on the lookout for performers and motivates them the right way." (in 32 reviews)
- "Good salary and variable." (in 30 reviews)
- "My team is great and i really enjoy most aspects of my job." (in 24 reviews)
- "I am treated fairly and the pay is good." (in 23 reviews)
- "the benefits could be better." (in 32 reviews)
- "Toxic culture where no one trusts each other." (in 19 reviews)
- "I wouldn't trust senior leadership to guide me out of a wet paper bag." (in 15 reviews)
- "No work life balance Stressful environment" (in 13 reviews)
- "Snowflake CEO and COO fire anyone who hurts their feelings." (in 12 reviews)
Ratings by Demographics
This rating reflects the overall rating of Kaseya and is not affected by filters.
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- Current Employee, more than 3 years★★★★★Featured Review
Tremendous Opportunity for Hard WorkersMar 3, 2023 - Lead Solution SpecialistRecommendCEO ApprovalBusiness Outlook
Great opportunity to work for a company that is a leader in its space and rewards hard-working employees with promotions and equity grants.
Not remote-friendly (unless you were hired remote or were hired near an office that is no longer used). Assuming you're in a sales role, you need to work hard and get results or you will soon be gone - as someone who owns equity I actually don't see this as a Con but something to be aware of.Continue reading
- Current Employee, more than 10 years★★★★★
Kaseya is Awesome!Mar 6, 2023 - Sales ExecutiveRecommendCEO ApprovalBusiness Outlook
I have worked in a sales capacity for well over a decade at Kaseya. From the start, it’s been a “work hard, play hard” culture. Over the years, I have made life alerting money, great friends and achieved numerous professional milestones. I have elected to stay in an individual contributor role because of the lucrative compensation as well as my personal job preference…with that said, there have been tons of coworkers who have been promoted several times in less than a year…you want growth in your career? Kaseya’s the place! The organization is customers first and then results…in that order. Kaseya’s culture is fast paced and although training and support are constantly provided, (i.e., for role readiness as well as career growth), this is not the company to “show up and mail it in.” We run through the tape, work long hours and are pressed to achieve and to do so out of our comfort zone…that’s where you learn and grow (IMHO). It’s not all about the money, however, with great effort and constant improvement, I’ve made my largest W2’s working at Kaseya…the rewards for results and hard work have changed my life and my family’s life for the better. I would highly recommend Kaseya to those harder workers, who are humble/coachable, embrace change and want to succeed.
Although there are plenty of fun to be had at the office (beer Friday’s), Kaseya is not for someone who wants to be coddled and comfortable. Tools, training and support are provided and goals are a stretch, but fair.
- Former Employee, more than 3 years★★★★★
Shell CompanyMay 9, 2023 - Anonymous Employee in Miami, FLRecommendCEO ApprovalBusiness Outlook
Not a bad gig for a first job out of college, recommend if you are 22 years old or younger ideally, they like ‘em young. If you have parents that financially support your lifestyle and you don’t care about 401k, this may be the place for you.
Not a realistic company for anyone older than 25. You will be surrounded by loads of immature ‘playas’ in the brickell office who blast techno music. Wolf of Wall Street culture, locker room talk is rampant. Pretty conservative right leaning vibe and if that’s not how you describe yourself, look for a job elsewhere - you will be ridiculed behind your back. For the older crowd, there is so much disorganization everywhere. Company is very siloed so a lot of breakdown in communication and collaboration. Not really a tech company, more of a “acquired a bunch of smaller companies with decent products” and priority is that of a pushy sales company. No actual innovation on existing products. Engineering is mostly offshored to India and Poland so they can forgo paying US wages. I left ultimately because of too many shady things I witnessed first hand that have me now convinced me this company is some kind of Ponzi scheme waiting to be exposed. I cannot get into the specifics because of a ridiculous non-disparagement I foolishly signed before I caught on.Continue reading
- Current Employee, more than 1 year★★★★★
An incredible place to work if you are adaptable and ready to put the work in!Mar 14, 2023 - Solution Specialist in Miami, FLRecommendCEO ApprovalBusiness Outlook
As an employee of Kaseya, I can confidently say that working here has been a life-changing experience for me. From the very beginning, I was impressed by the company's mission, and I knew that I wanted to be a part of something that had the potential to make big waves in the tech industry. Since joining the team, I have been blown away by the level of support and encouragement that I have received from my colleagues. Everyone here is passionate about what they do, and they are always willing to lend a helping hand or offer advice when needed. It's truly inspiring to be surrounded by such talented and motivated individuals. Working at this company has also opened my eyes to the many possibilities that exist within the tech industry. I have been given the opportunity to work on projects that have challenged me and helped me grow both personally and professionally. The skills that I have developed here have not only made me a better employee, but they have also given me a new perspective on what is possible in my career.
Not necessarily a con but you have to be willing to put the time and effort in here. There are no handouts but big payouts for those that follow the process and work hard. Things are growing so quickly that you have to adapt very* quickly and for some it is not an easy environment.
- Current Employee, more than 1 year★★★★★
Amazing AR Team, not sure about the rest of the companyMar 17, 2023 - Accounts Receivable in Miami, FLRecommendCEO ApprovalBusiness Outlook
Flexible work hours, amazing management, no micromanaging - your results speak to your character. Good work culture, lot of social events, and co-workers actually speak to one another unlike some other places. Great health and dental insurance plans(Cigna), 21 days PTO, and 401k are some of the benefits the company offers.
Difficult to grow within the company (not my dpt's fault but a company issue), monotonous processes, monthly collection goals are not calculated until mid-month or almost at the end so at times you had no idea how you were tracking towards your monthly collection goal. The "in-office" culture Kaseya is advertising is a bit ridiculous given you can do the same job from home and avoid about 2 hours of traffic; they just make you come to fill the space that they bought.Continue reading
- Former Employee★★★★★
0 stars if I couldMay 18, 2023 - Technical Support EngineerRecommendCEO ApprovalBusiness Outlook
More than usual PTO days. Some cool coworkers you’ll come across.
Upper management, high health insurance deductibles, drastically low pay, and overworked. This company expects too much when people are overworked and underpaid.Continue reading
- Current Employee, more than 3 years★★★★★
Kaseya is a Rocketship, the opportunity of a lifetimeJan 30, 2023 - Senior Manager of Account Management in Miami, FLRecommendCEO ApprovalBusiness Outlook
Best Executive Team: The executive team at Kaseya is highly accessible and supportive, something I didn't experience in my prior banking background. World-Class Enablement: Kaseya invests in its employees by providing comprehensive sales and product training, with a focus on continual learning. Monthly training and certifications are offered. Kaseya is a Family: I found a supportive and close-knit group of individuals at Kaseya who all work towards a common goal. Personal fulfillment is just as important as financial success. Rapid Promotions: Opportunities for advancement are plentiful at Kaseya, with promotions possible within just 3-6 months. Clear guidelines and strong team support are in place for reps. Competitive Compensation: Kaseya offers highly competitive pay, with stock options for top performers and compensation plans designed to create wealth. Best-in-Breed Products: The IT Complete platform offered by Kaseya is comprehensive, automated, and priced well, catering to the multi-functional IT professional. TAM: Total Addressable Market: Kaseya offers a suite of solutions for the MSP and internal IT customer base, including the BCDR Suite, RMM Suite, Networking Suite, and more, to capture all revenue-generating opportunities. I have been at Kaseya for 3 years and in this time I have been promoted 6 times. The journey continues, the more I grow the more I realize I how much I have to learn!
I wish I had never done my Masters and started working at Kaseya right after college! Oh what Id give to board the RocketShip a bit earlier.Continue reading
- Former Employee, more than 1 year★★★★★
You won't be boredMay 24, 2023 - Customer Support EngineerRecommendCEO ApprovalBusiness Outlook
Interesting work and (some) smart people. Co-workers generally a good bunch. You can learn a lot and won't get bored. Godo stepping stone to next job.
Benefits are so-so. Salary average to low in the industry.
- Current Employee, more than 1 year★★★★★
All Positive Reviews are FakeMay 30, 2023 - Senior Software Engineer in Boston, MARecommendCEO ApprovalBusiness Outlook
Nothing positive. This is a boiler room, sweat-shop that doesn't deliver. The fake reviews are comical. It's like they get a few bad reviews (real) that the weird CEO reads and he tells his minions to write fake reviews. It's so predictable.
Not a tech company. Most tech is outsourced to the least expensive option with no concern for quality. History of security breaches,. The CEO is a bizarre human.Continue reading
Kaseya Reviews FAQs
Kaseya has an overall rating of 3.3 out of 5, based on over 695 reviews left anonymously by employees. 59% of employees would recommend working at Kaseya to a friend and 60% have a positive outlook for the business. This rating has decreased by -14% over the last 12 months.
59% of Kaseya employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kaseya 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Kaseya to be compensation, career development, coworkers and the cons to be senior leadership, management, benefits.