Kastle Systems Reviews | Glassdoor

Kastle Systems Reviews

Updated February 8, 2017
54 reviews

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Full-time Part-time

54 Employee Reviews

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Pros
Cons
  • too many different management styles, no 401k matching (in 10 reviews)

  • Zero flexibility for work schedule does not line up with today's work life balance mentality (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "too laid back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend

    Pros

    You get paid, can get homework down

    Cons

    Low pay, to much drama

    Advice to Management

    This company is falling apart. Focus on hiring quality employees and giving proper training.


  2. Helpful (1)

    "It a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company invest in products and services. Updates technology

    Cons

    Pay, Profit Sharing, Career Path

    Advice to Management

    Invest more in employees, Match 401K. Allow company experience to accomodate for growth. Allow all departments promotional opportunities.


  3. Helpful (6)

    "Great Vision Poor Execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Falls Church, VA
    Former Employee - Anonymous Employee in Falls Church, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kastle Systems full-time (More than 3 years)

    Pros

    The employees and clients.

    Cons

    Middle Management. Both George Ballman and Piyush Sodah are invested in the company and their employees. Middle Managers are unprofessional and un-qualified. If you want to hire young and promote from within then you need to have managers that are qualified to lead. Middle Managers speak poorly about their staff and gossip like teenagers.

    Interview Process. HR should investigate hiring practices to ensure they are consistent and fair. Promotions are done by favoritism and not by qualifications. Have overheard public negative comments about candidates on multiple occasions. Reluctant to promote black females with fear that they are not polished enough.

    Client Information. Kastle NEEDS to do a better job with client documentation. Often, contracts are not on file, information is incorrectly documented, information is missing. Billing is inconsistent and different clients are charged different rates with little rhyme or reason. Kastle cannot identify what a client is being billed for or if invoices are correct.

    Installation Process. During my time at Kastle, I never saw an installation run smoothly. The Installation Department is quick to pass projects off. Kastle has no quality check for the end of projects and often clients notice that not all of their equipment was installed.

    Communication. When anything goes wrong at Kastle, Kastle attemps to put up smoke and mirrors to hide issues from clients. Employees are asked to sugarcoat technology outages. Employees are also asked to omit staffing changes so clients are unaware their point of contact has left. Since documentation is so poor, their is no real way to communicate with all clients at once.

    Communication. Communicate internal changes more pro-actively and with thought. Half-baked ideas are often introduced and then forgotten. Employees often don't know who their managers are.

    Advice to Management

    Focus more on fixing our current processes before trying to roll out new technology. If you don't have strong foundation, eventually everything will crash.

    Its 2015, provide a 401K Match


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  5. Helpful (1)

    "Kastle is a GREAT opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time (More than a year)

    Pros

    Room for growth, higher ups notice your work ethic, growing company

    Cons

    too many different management styles, no 401k matching

    Advice to Management

    work on ways to better the employee culture


  6. Helpful (1)

    "Good Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kastle Systems part-time (Less than a year)

    Pros

    Great pay and benefits. Great staff and I had a lot of fun working here.

    Cons

    They went out of business.


  7. "Account Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Good company to work for.

    Cons

    Moving office to DC location.


  8. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Operator in Houston, TX
    Current Employee - Customer Care Operator in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company good people good hours.

    Cons

    Easy to get comfortable where your at.

    Advice to Management

    Faster advancement within the company based on experience..


  9. "Overall, happy with the decision to come to Kastle!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time

    Pros

    I really love the people. There is no one specific type of individual at Kastle; the employees are very diverse in both age and background which is great from a learning/growth perspective. There are also people at Kastle who have been here since the company started, which is extremely rare to find these days. This is somewhere that people want to stay and retire. The office culture is relaxed, and the company tries hard to create an environment where everyone can meet and mingle such as Popcorn Fridays, Employee Appreciation Parties, and volunteer opportunities. I also really love the team and department I work with. It's not always about the money, finding somewhere to come everyday where I can do what I love and not hate the people I work with were key and I think I've found that happy medium.

    Cons

    No real cons. The workload can be overwhelming at times but there is a lot to clean up from the previous regime so it makes sense. A 401(k) match would be ideal, especially for a company this size.


  10. "Great culture. People make the company a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Manager in Falls Church, VA
    Current Employee - Accounting Manager in Falls Church, VA
    Recommends
    No opinion of CEO

    I have been working at Kastle Systems full-time (More than 3 years)

    Pros

    Good pay
    Good culture
    Company is growing
    Great people to work with

    Cons

    Small size caps growth potential
    No 401K matching
    Leadership undervalues support departments

    Advice to Management

    Realize which areas really make the company run


  11. "Great so far!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time (Less than a year)

    Pros

    Efficient, professional, very on the ball. Lots of communication and very organized. You work from the moment you arrive until the moment you leave which makes the day go by fast. Accessible work location, friendly coworkers, lots of leave, clean office. Always something to do

    Cons

    No 401k matching as of today



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