Kauffman Tire Inc Reviews | Glassdoor

Kauffman Tire Inc Reviews

Updated May 23, 2017
53 reviews

Filter

Filter

Full-time Part-time

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark Kauffman
11 Ratings

53 Employee Reviews

Sort: Popular Rating Date

Pros
  • I feel that it is a great place for in-experienced workers to break into auto biz (in 3 reviews)

  • Getting paid weekly and Sundays off (in 3 reviews)

Cons
More Pros and Cons

  1. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Peachtree City, GA
    Current Employee - Manager in Peachtree City, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kauffman Tire Inc full-time (More than 3 years)

    Pros

    Sundays off! No commision or high pressure sales. Treat everybody like family.

    Cons

    The common growing pains and VP swaps. But still smooth at store level.

    Advice to Management

    "Run it like you own it." Needs to really mean that.


  2. "T9 technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - T9 Technician in Decatur, GA
    Former Employee - T9 Technician in Decatur, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay
    Great teamwork
    You learn new skills on the job
    You learn to maintenance your own vehicle
    Great connections

    Cons

    Fluctuating business demand
    Can sometimes be unorganized
    Corporate can be harsh
    Customers do not always interact positively with staff
    High demand work

    Advice to Management

    Increase number of technicians on staff


  3. "Kauffman Tire Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kauffman Tire Inc full-time (More than 8 years)

    Pros

    They pay pretty good if you are skilled in the industry.

    Cons

    The long hours, "mandatory" 6 day weeks, driving to a meeting far away with no reimbursement

    Advice to Management

    District Managers need to come to a store and teach, and coach...not beat and yell. There is one fantastic DM...TP


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Payed weekly but cutting people making it 5 people in the Newnan shop which sucks."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Service Technician in Newnan, GA
    Current Employee - General Service Technician in Newnan, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kauffman Tire Inc full-time (Less than a year)

    Pros

    Get payed weekly, members in back tend to show team work unless pulled off by management.

    Cons

    Only 5 people in the shop, rushed to get work done even though we have less people then we should.

    Advice to Management

    Hire more people to get more work done.


  6. "Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Plant City, FL
    Current Employee - Tech in Plant City, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Kauffman Tire Inc full-time (Less than a year)

    Pros

    Good benifuts. Great vacation time! If you make it to that point.

    Cons

    They do "work force reduction" every November. Where they fire about 3 people from every store. And it's completely random.. So even if you are a good tech your job isn't safe.so you might not get your benifuts.

    Advice to Management

    Don't over hire! Don't hire 15 techs to just fire most of them!!!!it makes the company look like crap, and makes all the other techs want to leave!


  7. "worst company out there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse in Solon, OH
    Current Employee - Warehouse in Solon, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kauffman Tire Inc full-time (Less than a year)

    Pros

    pay is decent. vacation is nice

    Cons

    everything except vacation. and pay is ok. to start management is clueless on what to do. the warehouse is filled twice as much as it should be, you are constantly picking up tires off the floor, running into tires, the tires on your pallet constantly get knocked off, the process the use to do things is so stupid and as backwards, there motto is work harder not smarter, they tell you communication is key and there is no communication at all. if you have a recommendation of something that can be done better it is instantly shot down.the start time changes everyday it varies between 2am-5am. during busy season you will work 13- 14 hours a day and when it is slow they will drop you down to 30 hours a week. there way of doing things is best. i would not recommend this job to my worst enemy.

    Advice to Management

    get a clue


  8. Helpful (4)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Ellenwood, GA
    Former Employee - Store Manager in Ellenwood, GA
    Neutral Outlook
    No opinion of CEO

    I worked at Kauffman Tire Inc full-time (More than a year)

    Pros

    Most of the people were fun to work with and were pretty genuine. You could pick up the phone and call or email the support staff at corporate and get answers or solutions pretty quickly.

    Cons

    The lack of a work life balance at retail. As a store manager you can expect to work a lot. And if you have to commute 30-40 miles in Atlanta you'll never be home at a decent time. Oh and Saturdays. You have to work Saturdays no way out of it unless you burn vacation days.

    The district managers can be unforgiving. Build a thousand bridges for Kauffman and then do one thing small or large and you'll lose ten pounds from stress over the next two weeks wondering if you'll lose your job or not. There is no middle ground. It's either one extreme or the other with them and the retail management team at corporate.

    Advice to Management

    Give your managers weekends off or at least let them go home at 10am on Saturdays. If you can't trust the assistant managers to run the stores then you need a better staff. That will do multiple things for morale. It will help keep the managers from getting burned out. It will also help create incentive amongst the assistant managers that if they work hard they'll have more balance in their personal lives. Also keeping the current pay scale and allowing the managers to work less hours will be like giving a raise without actually costing the company additional money.

    When it comes to customer complaints it wouldn't hurt every now and again to understand that some people are literally idiots. The customer is not always right they are just that, the customer. If you get a complaint understand it comes with the territory in retail and take care of the customer, but do it without causing a scene and chastising your employees. At the end of the day your employees are your most valuable asset. Don't drag them over the coals over something small and hang them out to dry for other employees to see. There's usually a logical explanation of why something happened without running around like the building is on fire. Knee jerk reactions aren't good for business. Ask for the other part of the story from your staff first.


  9. "sales associate"

    Star Star Star Star Star
    Former Employee - Sales Associate in Suwanee, GA
    Former Employee - Sales Associate in Suwanee, GA
    Recommends
    Approves of CEO

    I worked at Kauffman Tire Inc (Less than a year)

    Pros

    Great team environment. Management wants you to succeed

    Cons

    none that I can think of


  10. "Sold Commercial tires"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in Orwell, OH
    Former Employee - OUTSIDE SALES in Orwell, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Customers were the best part of the job. They recently sold the commercial portion of the business and only do wholesale now. Decided they did not know enough about the commercial portion of the tire business.

    Cons

    Too much competition, own sales people will cut your throat for a nickel. It is truly a dog eat dog business. Customers have nearly zero loyalty. A lot of change over and salespeople changing companies.

    Advice to Management

    Good idea getting out of commercial sales.


  11. Helpful (7)

    "Prepare to be bulldogged while Big Brother listens."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Atlanta, GA
    Former Employee - Assistant Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kauffman Tire Inc full-time (More than 3 years)

    Pros

    Good pay, and more OT than you'll ever want. Seriously, you're not seeing your friends/family until Sunday. Great, but extremely short, training. Not a bad job if you get placed in an already great store.

    Cons

    Sales -- Again, was hired with zero car knowledge, yet my training was barely three days (when it used to be an entire week). Stores that exist in high traffic areas obviously do extremely well, yet those in low traffic/high competition areas struggle for most of the year. Prepare to be bombarded with weekly, if not daily, accusations that you aren't doing your job when your numbers do not match their projections for your store. Store/Assistant Managers are stretched to their limits between surprise store visits, daily phone calls, and the fact that every single customer phone call is recorded and sent directly to corporate.
         Remember that crafty customer from yesterday that tried to whittle you down below cost and then backed out when you refused to lose the store money? Well today you're getting a harsh phone call from upper management because you didn't close the deal. Or maybe you did make that deal, but now you're being chewed out for losing money. Either way you'll lose. If you strike out enough on the phone, you'll be called in for a special meeting where your phone calls are played in front of your peers, while upper management belittles you in front of everyone. Other meetings consist of the high management going on and on about the time they gave a poor family four tires for $50 total, but then five minutes later they will verbally slap you around for not selling someone premium tires or for giving a loyal customer a special discount.
          Corporate will cherry pick and look after their favorite managers, even in lower income stores, no matter how bad they are. Even if they shave down your hours, and constantly stab you in the back. And they never listen to you, once they decide you are the "problem. I spent about 10min explaining to him that our consecutive low numbers were due to the fact that we were stuck in the middle of two of the highest grossing stores in the entire district. I gave them some ideas on how we could fix the issues and after my speech, they looked absolutely dumbfounded. Then they quickly rebounded and spat out the same non-sense again. I put in my two weeks notice the next day and never regretted it.
          Lastly, Kauffman Tire has done some very shady things in the past. Including finding ways to legally get rid of injured workers that are still trying to make an honest paycheck. The worst happened a few years ago, when they decided to close several stores right at Christmas time with literally no warning! Tech hands, managers, and sales clerks a like showed up that morning to several semi-trucks parked in front of their store as they loaded up their inventory. The “lucky” employees were sent to other stores, some almost two hours away from their current location. Others were just let go all together, and had to go how at Christmas without a pay check or job.
          In summation, if you want a decent paying job with a limited future, this might be the job for you. You'll need a fair amount of sales experience and car knowledge regardless of what someone tells you. Don't expect to see your friends or family at all, and holiday traveling is completely our of the question anywhere even close to high selling months. Be prepared to have your integrity constantly questioned the moment your store's numbers are up to par, and never forget that Big Brother is monitoring all of your phone calls. RUN!

    Advice to Management

    Stop your bulldog tactics and constant screening of calls. This all adds far too much unneeded stress to an already stressful work environment. Take better care of your tech hands! Find a way to get them a bigger percentage of their work projects, because they are why you're still in business. Finally, get rid of that ridiculous yearly company retreat that's just for corporate and managers. You wine and dine yourselves in a fancy hotel, while leaving the rest out (and it's not even that good of a party). How about an old fashioned company family picnic day? A few cheap hotdogs makes you feel far more appreciated than knowing that your bosses are out getting drunk.


Showing 53 of 55 reviews
Reset Filters