Kaufman Hall Reviews | Glassdoor

Kaufman Hall Reviews

Updated April 20, 2017
42 reviews

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Full-time Part-time

3.3
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Therese Wareham
26 Ratings

42 Employee Reviews

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  1. Helpful (1)

    "Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Skokie, IL
    Current Employee - Senior Vice President in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaufman Hall full-time (Less than a year)

    Pros

    The culture within KHA is the most positive and professional I have ever experienced. Communication between and among colleagues is respectful, supportive and reflective of a deep commitment to clients. In fact, communication regarding competitors is also very courteous- a unique and refreshing change. As a new employee, colleagues have been stopping by the office to introduce themselves and extend a helpful hand in navigating the organization. Something unique and inspiring has been created at KHA.

    Cons

    No cons identified within the organization


  2. Helpful (8)

    "Expect long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    No opinion of CEO

    I have been working at Kaufman Hall full-time (More than 3 years)

    Pros

    Overall decent place to work. Be careful about promises made when hired regarding the potential bonus amounts which tend to be exaggerated by HR, so GET IT IN WRITING. Expect to work 60-70 hours, evenings, weekends and vacations.

    Cons

    Some of the reviews on glassdoor look like they've been prepared by HR. Please stop doing it, this reflects poorly on the company. Culture is changing, lots of people get promoted without merit, demonstrated industry experience or proven results on projects.

    Advice to Management

    Stop promoting people who clearly don't deserve it.


  3. "Excellent Opportunities in a Respectful Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Skokie, IL
    Current Employee - Anonymous Employee in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I will point out just three of many company strengths. First, people with ideas and energy have the opportunity to take on new types of projects and additional responsibility. Second, people at all levels are routinely recognized in public for their contributions, Third, everyone at Kaufman Hall, including the most senior people, say "thank you"--always, It may seem a small thing, but it is an important sign of the respectful environment.

    Cons

    The work is demanding, but important work is always demanding.


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  5. Helpful (1)

    "You will work hard but you will get valuable exposure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Skokie, IL
    Current Employee - Vice President in Skokie, IL
    Recommends
    Positive Outlook

    I have been working at Kaufman Hall (More than 5 years)

    Pros

    In the last 5 years I went from doing basic data entry and analytics to being part of the client delivery teams. I have worked on Strategic Plans, Acquisitions, Joint Ventures, Contracting engagements and other types of engagements. I have learned a lot and been exposed to a lot and have been able to meet with leadership of large and small health systems. I don't think I would get this level of exposure and responsibility with a large firm. I get recruiter calls all the time so I know there are plenty of options if I decide this isn't for me.

    Cons

    You will work hard. Most weeks are 60 hours, with some weeks being 70 hours and occasionally getting the 40 hour week. Travel is mostly back and forth with 1 or 2 nights a week out of town. Culture of the firm is not to coddle their staff so you will have to be willing to own your own work and seek help when needed. Formal training and mentoring isn't part of the culture since it is a smaller firm but like any firm there are some great engagement managers who help to train and mentor and their are others who will pretty much expect you to get you work done without a lot of input or structure.

    Advice to Management

    Develop more engagement based feedback systems that would require two way communication at the engagement level so engagement leadership and individual performance can be more accurately measured and communicated.


  6. Helpful (10)

    "Consulting company that needs consulting help"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Skokie, IL
    Former Employee - Anonymous Employee in Skokie, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Select talent
    Nice office
    Free soft drinks, aspirin, tylenol

    Cons

    Disengaged senior leadership asleep at the wheel
    Abusive senior VP's that lack skill sets
    Short staffed projects requiring 100+ work weeks continuously

    Advice to Management

    Exit 3-4 senior VP's immediately that add zero value to the clients (hospitals)
    Get out of your offices and quality inspect on-site projects
    Refocus efforts towards the clients versus spending weeks on Powerpoint presentations in efforts to demonstrate knowledge base which is limited at best
    Stop posting fake reviews and focus on problem areas
    Consider bringing in outside consulting help to reorganize this organization


  7. Helpful (1)

    "Kaufman Hall Consulting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Skokie, IL
    Current Employee - Anonymous Employee in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - if you passion is healthcare, like mine, few firms have the breadth, depth and strength in advisory that Kaufman Hall has
    - steady growth creates opportunities to advance without the ups and downs many practices experience
    - small teams and multiple project staffing model offers great exposure to many client, project, coworker styles and perspectives (most staff 4-7 projects at a time)

    Cons

    - The multiple project model puts a lot of responsibility on the individual to manage their time and responsibilities as you typically work for multiple project leads who don't coordinate (once and a while all the deliverables across projects converge in a given week)
    - not having office in city


  8. Helpful (4)

    "Great Experience that Set Up MBA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Chicago, IL
    Former Employee - Senior Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Spent 3 great years at KHA, just leaving this summer before starting my MBA. High growth company provided tons of opportunity to grow and develop quickly. Was given opportunities to progress rapidly and be successful---not encumbered by traditional roles and team seniority---all I had to do was prove myself. Great brand and client relationships opened doors across the country as KHA expanded capabilities. Networking opportunities and top tier business school relationships set me up. Diversity of capabilities provide a great breadth of projects and learning opportunities. Amazing thought leadership.

    Cons

    You have to be comfortable in a growth and entrepreneurial environment. You have to be willing to push yourself and team's thinking rather than fall into traditional roles at a junior level.

    Advice to Management

    Keep bringing in smart and young talent and give them huge opportunities. It drives energy throughout the firm. Don't lose your culture and entrepreneurial way as you continue to grow and put the right infrastructure in.


  9. Helpful (14)

    "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Skokie, IL
    Current Employee - Associate in Skokie, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Kaufman Hall full-time (More than a year)

    Pros

    Variety of work, and (deteriorating) brand in healthcare.

    Cons

    Extremely political (look at the quality of MDs recently promoted). Must align yourself to the right people, and can't upset the wrong people. In Skokie with limited remote work flexibility. Exodus of the talented junior/mid level talent. Senior managers don't care. Mid-level employees are unwilling to provide candid feedback.

    Advice to Management

    Stop posting fake reviews (two 5 star reviews in 2 days), and instead address the issues people have mentioned. Develop a culture that values people. Don't let capable people leave. Fire some senior people, time can't be the only reason folks stay around.


  10. Helpful (1)

    "Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Implementation Consultant in Portland, OR
    Current Employee - Software Implementation Consultant in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaufman Hall (More than a year)

    Pros

    The people are wonderful - everyone is incredibly friendly and collaborative. The software is amazing, some really smart people have put in a ton of work to get it to where it is and I'm proud to represent our company.

    Cons

    Culture seems to be gradually shifting due to Kaufman Hall's influence, which makes things feel less fun. Could have more employee engagement activities or fun perks.


  11. Helpful (9)

    "Different place than it was a year, 2 or 3 ago."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Skokie, IL
    Current Employee - Anonymous Employee in Skokie, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent stepping stone with pay and travel if you're willing to put in the hours and make the personal sacrifices necessary to perhaps impress the bosses.

    Cons

    Like I said, this is only a decent stepping stone. Definitely not a place for a long term career and likely better places to be. Kaufman Hall's recent private equity infusion has forced managers and leaders to actually manage the business like other consulting firms... But the problem is the very few have worked in larger, more sophisticated firms.

    This January aside (when one of the few good leaders left, as stated in another review), two very strong SVPs left last year. The only ones that are left are the yes-men who are too busy fighting for attention to care about the staff. And most of them are just waiting until their 401k's vest.

    Advice to Management

    Kaufman Hall is a sad place. Given the performance the company's had in the past, there was no need for PE money to "reinvest" and "grow" the company. Everyone knows it was a way for some old partners to cash out. That's fine (it's their call), but they can't pretend like the company hasn't suffered for it.


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