Kayak.com Reviews | Glassdoor

Kayak.com Reviews

Updated November 27, 2017
122 reviews

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4.5
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Kayak.com CEO and Director Steve Hafner
Steve Hafner
83 Ratings

122 Employee Reviews

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Pros
  • Great culture, work/life balance (in 18 reviews)

  • I think Kayak has the best of both worlds in terms of company culture and work environment (in 18 reviews)

Cons
  • No clear communication between teams and team members (in 4 reviews)

  • Not a lot of handholding by upper management, formal training etc (in 4 reviews)

More Pros and Cons

  1. "Enjoyable work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Boston, MA
    Current Employee - Senior Engineer in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kayak.com full-time (More than a year)

    Pros

    I come into work early and leave work late, not because it's expected but because I enjoy the day-to-day work, projects I work on, and environment I work in. I work in a technical role and managers I work with are very technical minded, understand the problems that need to be solved, and provide the resources to solve the problems while also challenging the teams to find clever and efficient ways of completing the tasks. This can save money and also results in fulfilling work with interesting challenges to take on.

    Fair compensation and enjoyable working environment with lots of social perks.

    Minimal corporate bureaucracy.

    Cons

    Fast moving tech company with many technically minded managers is good in some areas but is a weakness in many other areas. There can be lack of communication between teams and groups, leading to overlapping toolsets, inefficient use of compute resources/hardware, and support teams such as Ops and IT support are left to figure out how to run things often with not much help.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analytics in Cambridge, MA
    Current Employee - Data Analytics in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayak.com full-time (More than a year)

    Pros

    There's a great culture where everyone is smart and happy with their lives, with a start-up vibe that has none of the misogyny or cut-throat competition of Silicon Valley. Amazing offices, good opportunities to travel, and young workforce. Easy to switch positions and with opportunities to learn new skills.

    Cons

    The pace of growth is slowing in company overall.

    Advice to Management

    Give managers more training already.

  3. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayak.com full-time (More than a year)

    Pros

    I think Kayak has the best of both worlds in terms of company culture and work environment. On one hand, it still operates as a small start-up, with a flat organization, great perks, and flexible hours. On the other hand, it is part of the Priceline Group, the world's largest online-travel company, which allows it to take risks and explore opportunities that could be out of reach for smaller companies.

    Cons

    Some people feel there's lack of formal direction in their career, but senior management is very friendly and always willing to listen and give advice to whoever asks.


  4. "Great company to work for"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Current Employee - Software Development Engineer
    Current Employee - Software Development Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayak.com full-time (More than a year)

    Pros

    Great people and team to work with. Great product effectively helps all customers around the world. Awesome benefits, 4 weeks vacation, training on new technology.

    Cons

    None that I can think of at the moment.


  5. "Great place overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Cambridge, MA
    Current Employee - Software Engineer in Cambridge, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kayak.com full-time (More than a year)

    Pros

    Great work/life balance
    Flat organization means you can find help from anyone, no matter what level they are.
    Team leads/senior engineers are very willing to help with any kinds of questions.
    Friendly environment.
    Training and guidance for being autonomous.

    Cons

    No major cons at this point


  6. "Great place to grow and learn new skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayak.com full-time

    Pros

    Good management that helps you grow into the position you want.

    Cons

    I currently have no major cons.


  7. "Amazing place to work for certain types of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Team in Cambridge, MA
    Current Employee - Commercial Team in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayak.com full-time (More than 5 years)

    Pros

    If you enjoy being in fast-paced, ever-changing and data-driven environments, then KAYAK is a wonderful place to work. The company rewards individuals who drive results and who are problem solvers by nature. You get to work with really smart and passionate people on a site that has revolutionized how we plan and book travel.

    Cons

    Not much structure or career counseling

  8. "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayak.com full-time

    Pros

    There is great opportunity here to learn and grow. Your teammates will be very capable. The culture is action oriented. Everyone is expected to contribute and have an impact. It is allowed, and even encouraged, for people to work on different teams to help them gain exposure to new problems and to keep growing.

    The office is great, the perks are good too, and the people are genuine and friendly.

    Cons

    Decisions are not always communicated clearly so sometimes people feel left out or uncertain of what is going on.


  9. "Fantastic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Cambridge, MA
    Current Employee - Designer in Cambridge, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kayak.com full-time (More than 3 years)

    Pros

    • Great work-life balance with flexible hours, office outings, and percs like in-house massages.
    • Very comfortable asking for additional resources, software, hardware, etc.
    • Ability to take courses in order to enhance your knowledge and career.
    • Opportunities for travel
    • Strong employee diversity

    Cons

    • As a large company with several different products, there can be a lack of communication between teams.


  10. "Great teams make great companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kayak.com full-time (Less than a year)

    Pros

    Great & friendly work environment, team is welcoming and engaging
    Feels closer to a start up than most companies of this size
    Team is enthusiastic about constantly improving the product and there is always opportunity for learning
    Good communication from the beginning, including the interview process was fast and professional
    Dogs allowed in the office!

    Cons

    There's still learning to be done as the team is growing which can be frustrating at times. But overall I would consider it a pro since you can develop and have your own impact on the team and product.


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