Keenan & Associates Reviews | Glassdoor

Keenan & Associates Reviews

Updated August 27, 2018
46 reviews

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3.6
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Keenan & Associates President and CEO Sean Smith
Sean Smith
33 Ratings

46 Employee Reviews

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  1. "Keenan - Great Culture - Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Keenan & Associates full-time

    Pros

    I have nothing but great things to say about the company, culture, leadership, etc.

    Cons

    I have nothing negative to say about Keenan

    Advice to Management

    Keep up the great work!


  2. "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keenan & Associates full-time

    Pros

    Some of the people are fantastic, management is generous with small perks.

    Cons

    They started in the 70s and a lot of people still do business like it's the 70s. A lot of procedures aren't written down, many people are very territorial when it comes to their work so they'll never allow others to learn. A lot of cliques and too many in management who take advantage of the system.

    Advice to Management

    Bring the company into the 21st century.

  3. Helpful (3)

    "Keenan is a Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service
    Former Employee - Service
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Keenan & Associates full-time (More than 10 years)

    Pros

    My position offered a great work life balance.
    I loved my job.
    (Mostly) great people to work with.
    Awesome company culture.

    Cons

    If you report to a manger that cares about you as a person and supports your work efforts, then you will be very comfortable at Keenan. If you report to a manager that does not care for you or support your efforts, then it will be very difficult to succeed within your role. Some managers are awesome, others are not qualified to manage people.
    There's not much room for growth and advancement, at least not when I worked there as people tend to stay in their roles until they retire, but hopefully that will change now that they have been acquired by Assured Partners.
    There are a lots of employees that have been there for years and upper management has not been grooming employees to be qualified for their management roles (hence why some managers are not qualified for their positions).

    Advice to Management

    Identify weak managers that have high turnover of employees. Employees don't leave Keenan, they leave their direct manager. Work with those weak managers to improve their management style, put pressure on them to keep their direct reports happy. If the managers don't preform, then change their role to a non-management role or terminate them. Identify employees that are rockstars and treat them with the most respect, groom them into leadership/management roles, do all that you can to retain good talent because talent in the insurance and risk management industry is becoming more and more scarce.


  4. Helpful (2)

    "If you can get a job here --best move you will make!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Keenan & Associates full-time (More than 5 years)

    Pros

    Great company philosophy; great benefits; hard work is rewarded; fun atmosphere; great salaries; positive environment; corporate social responsibility program; paid time off, including for volunteer time; lots of incentives and employee perks; lots of parking space.

    Cons

    Location is just okay; office interior is very outdated and looks a little shabby in places.

    Advice to Management

    Keep up the great work! Thank you for understanding that if employees come first, they will naturally put the client first.


  5. "Management Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Medical Secretary in Torrance, CA
    Former Employee - Senior Medical Secretary in Torrance, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Keenan & Associates full-time (Less than a year)

    Pros

    Medical and dental are available your first day.

    Cons

    Lack of help from my manager.

    Advice to Management

    Maybe take your department to lunch and check in with them.


  6. "Great company, but low compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Keenan & Associates full-time

    Pros

    Keenan makes a strong effort to bring everyone together as a team. Professional development and sharing best practices are big within the company, as is regularly bringing together team members from across the state. Customer service is great. Benefits are very good. I worked in the corporate office in Torrance, and there were plenty of celebrations: potlucks, birthdays, anniversaries, and milestone retirements. Between that and the amount of collaboration, you really feel like part of a family.

    Cons

    Based on my experience and conversation with other current and former employees, compensation is not competitive. There aren't a ton of growth opportunities within the company.


  7. "Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Keenan & Associates full-time

    Pros

    The company culture, people, pay and benefits

    Cons

    little room for advancement since most people stay at Keenan until they retire

  8. Helpful (2)

    ".."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Keenan & Associates full-time

    Pros

    They offer ESOP and 401k

    Cons

    Hard to navigate or get promoted into a new position unless you know someone.


  9. "Claims assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Flexible work hours.

    Cons

    Not a lot of room for advancement.


  10. "Working at Keenan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Manager in Torrance, CA
    Current Employee - Claim Manager in Torrance, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I have worked at Keenan for over 10 years. It is a very good company - family and employee owned - excellent benefits plus 401k AND ESOP. Flexible hours with opportunity to work at home occasionally.

    Cons

    Technology has fallen behind - what once was leading edge is now close to obsolete. Some office facilities are in need of improvement.

    Advice to Management

    Hard to believe that a company with 10 offices and 750 employees still does not have a CIO, Failure to keep up in this area eventually will negatively impact client retention.


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