KeepTruckin Reviews

Updated Jan 26, 2021

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3.2
56%
Recommend to a Friend
57%
Approve of CEO
KeepTruckin Founder and CEO Shoaib Makani
Shoaib Makani
269 Ratings
Pros
Cons
  • "Expected growing pains which if you don't come with the right attitude/expectation could feel overwhelming(in 15 reviews)

  • "Sales pressure, Less job security in sales(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    COVID-19

    "A good balance of Growth and WLB"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeepTruckin full-time for more than a year

    Pros

    - Good engineering challenges - Autonomy - After covid, both company growth and personal growth looks good. - healthy work life balance

    Cons

    - too many priorities but focus has improved recently

    Continue reading
  2. "Fantastic"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeepTruckin full-time

    Pros

    Work Life Balance it's great

    Cons

    Nothing egregious I have nothing to say

    Continue reading

  3. "Best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeepTruckin full-time for more than a year

    Pros

    * a place where you can bring your A game in engineering

    Cons

    * it functions as a startup so expect changes in plans all the time

  4. COVID-19

    "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KeepTruckin full-time for less than a year

    Pros

    Awesome perks, cool office and work envirnment

    Cons

    They laid us off due to the pandemic

  5. "Successful company"

    5.0
    Current Employee - Product Manager in San Francisco, CA

    I have been working at KeepTruckin full-time

    Pros

    Great people and fun industry

    Cons

    Can be overwhelming and chaotic for how fast the company is moving and succeeding

  6. Helpful (2)

    "Worst company culture & leadership I've experienced"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Operations Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at KeepTruckin full-time

    Pros

    KT could really make a difference in the trucking industry, and there are people there, usually ICs, who really care about the work and the people they're serving.

    Cons

    For full transparency, I was part of the group that was laid off back in March. I've since started at another company (with growth almost identical to what I experienced back at KT) and have had almost a year of distance between KT and where I am now to reflect and compare. Leadership - CEO and some VPs are known for screaming and yelling at people. There is no idea of shared ownership or trying to help out - if something goes wrong, the IC who worked on it bears all the blame, and the focus is almost always on focusing blame on the person, instead of trying to be collaborative and helpful and work through the problem together. - There is a lot of politics, and maneuvering to look good, as well as a lot of lip service to ICs without actual follow up. I can recall specific individuals who would say something in one meeting, just to turn around and say something contradictory afterwards - People in key leadership are really, really rude. Being interrupted, being called out in front of your peers, and aggressively spoken to is the norm. There is no consideration for the feelings of others, or even common decency Diversity - All lip service. When I was there, we had only one female VP, who eventually left the second she hit her one year mark. There were *three* c-level positions that were filled during my time there, and although leadership told people in all-hands that they cared about diversity, all ended up being filled with White or Indian men, which reflected the majority of leadership already in the company. Not a single person of diverse gender, sexuality, or race. - To echo what was shared in previous reviews, most diverse hires were fired either in the November 2019 or March 2020 waves Treatment of Non-US employees - A large part of Support and Sales staff is based in offices in Pakistan. Oftentimes, when things got hard, and backlogs increased, they would have their vacations taken from them at a moment's notice, or bonuses withheld unless they worked overtime. - In my interactions with people from those offices, they would mention things offhand about how they were treated as second-class employees - get yelled at by leadership, blame shifted onto them even though the issues were product/engineering caused, and generally not allowed a voice in the company At the time, during my 1+ years there, I really felt like this was the norm. There were enough good ICs around me which helped me cope, and my immediate manager was great. However, now that I've had some time away from everything, compared notes with other current and ex-KT folks, and can compare to another high-growth startup working culture, I'm really pretty appalled at how things were at KT. I want this company to do well; there are people who truly care and deserve success. However, if you're thinking of working there, just don't.

  7. "Great place to work at in terms of beginning in Sales"

    3.0
    Current Employee - Product Specialist in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at KeepTruckin full-time for more than 3 years

    Pros

    Great place to work at in terms of beginning in Sales

    Cons

    No career growth option available

  8. "a"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at KeepTruckin full-time for less than a year

    Pros

    work-life balance is good at times

    Cons

    there are a lot here

  9. Helpful (3)

    "Great working environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Enablement Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeepTruckin full-time

    Pros

    Good working environment and a great leadership team

    Cons

    Low representation rate of women in the executive team level

  10. Helpful (1)

    "Great place to work."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Recruiter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeepTruckin full-time

    Pros

    Great leadership and supportive co-workers.

    Cons

    No cons for now one of the best place to work in 2020. Happiest employees

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