Kelley Blue Book Reviews | Glassdoor

Kelley Blue Book Reviews

Updated April 21, 2018
104 reviews

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3.0
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Sandy Schwartz
7 Ratings

104 Employee Reviews

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Pros
Cons
  • Some challenges working through organizational transitions and integrations with other companies within Cox Automotive (in 9 reviews)

  • As a result of multiple companies being brought into the fold, KBB's parent company Cox, is very top heavy (in 5 reviews)

More Pros and Cons

  1. "Presentation Design Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Presentation Specialist in Irvine, CA
    Former Employee - Presentation Specialist in Irvine, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Kelley Blue Book full-time (More than 3 years)

    Pros

    Great Company as Family Environment

    Cons

    Dealing with upper corporate management

    Advice to Management

    Learn from what made KBB successful and trustworthy.


  2. Helpful (1)

    "85% of managers dont belong in their positions"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Most people are great.

    Cons

    they need to toughen up their standards on who to promote to be a manger of people. managers also need technical skills, especially in this day and age. cheerleading and hovering shouldnt be the only skill a amanger needs.

    Advice to Management

    What are the managers and directors really doing? Scheduling "how are you doing" meetings with their employees every day instead of letting them do work. One monthly team meeting is fine. With speed checks I hope they cut back on team meetings and one on ones. They want to adopt this open floor plan and act like we are a startup company where people are collaborating all the time on fresh ideas and products. Wrong. Most individual contributors need have privacy and be at their desks to work. We dont need to see each others faces and be inches away. Keyboard strokes are annoying up close. We are on the computers all the time. Give us space. I see leaders with direct reports acting like hall monitors. seriously? you hired these people, so trust them!

  3. "Pretty good even after the acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Irvine, CA
    Former Employee - Director in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kelley Blue Book full-time (More than 5 years)

    Pros

    Fast paced environment, some pretty smart people, friendly team members. Some good training opportunities.

    Cons

    More management control out of Atlanta, but I guess you have to expect that since Cox bought us in 2011.

    Advice to Management

    Keep investing in your people.


  4. Helpful (2)

    "A house name, that has lost it's identity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time (More than 3 years)

    Pros

    -401k & Benefits
    -Decent Salary
    -Flexible work/life balance
    -Modern work environment
    -If you work on the right team, growth potential is unlimited.

    Cons

    -Employees who have tenure, have a strong sense of entitlement.
    -People protect their work, because they're in fear of losing their jobs
    -Finish multiple projects, just to find there is no longer a business need for them.
    -Leadership struggles to establish any sort of direction, we're losing market share to brands like TrueCar, CarGurus, Cars.com because there's a huge lack of innovation.
    -You'll often witness blatant harassment and bullying from management on other teams. Nothing is done.
    -How many meetings do we need? Townhall's, 1:1's, Meetings about Meetings.
    -Fear of layoff's a regular struggle.

    Advice to Management

    Cox Automotive is an awesome company, but KBB is an absolute mess. Figure out new ways to educate consumers, innovate on already successful products, and make your employees feel appreciated. Most of all, define KBB for what it is: A technology company that specializes in B2C advertising and vehicle valuations.


  5. "Storied brand, uncertain future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time

    Pros

    A household name with lots of history.

    Cons

    Will it be a valuation company, a software company, a publisher - or something else? Leadership is unsure.

    Advice to Management

    Focus on the execution.


  6. "Systems Engineer I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer I in Irvine, CA
    Current Employee - Systems Engineer I in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time (More than 5 years)

    Pros

    Like the people I work with

    Cons

    No HR department to deal with.


  7. Helpful (2)

    "Good company then buyout changed the culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kelley Blue Book full-time

    Pros

    great benefits and holidays after buyout

    Cons

    they just laid off the core people that made them who they were

    Advice to Management

    don't be so quick to get rid of the employees that helped creat the brand you are so proud of.

  8. Helpful (2)

    "In great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kelley Blue Book full-time

    Pros

    - The People - I work with some of the brightest, friendliest and caring people around.
    - Collaborative and team-oriented atmosphere
    - KBB.com management - our managers are supportive, transparent and do what they can to create a great work environment. They do not micro-manage and listen to your ideas and feedback.
    - Community Service - KBB is committed to the community. There are ample events throughout the year to volunteer for.
    - Hackathons
    - Breakfast on Fridays

    Cons

    - Facilities are a bit dated, but am told improvements are coming.
    - Product team often thinks in silos, which sometimes creates havoc for scrum teams trying to plan work.
    - Hackathons in past showcased a lot of disruptive ideas. Should be more open to trying them, instead of sticking to same ole.
    - Cox Automotive - executives seems to change every couple of years, Cafe', the recent layoff.

    Advice to Management

    Continue building on the "pros" and find ways to improve on the "cons".


  9. "Talented people, new opportunities and a unique culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time

    Pros

    I have worked at Kelley Blue Book for several years, and can honestly say the people, career opportunities and culture make working for this company so great. I work with some incredibly talented people, many of whom I have become friends with outside of work. I have been consistently challenged to grow myself and my role over the years, leading to new opportunities and experiences. I also love the culture, which makes working here so fun.

    Cons

    We work with a variety of teams based in other locations across the country, making it occasionally difficult to work around the time differences.

    Advice to Management

    Continue to encourage employees to keep the culture alive in Irvine. While the company has changed a lot over the last few years, some of the events and moments that make Kelley Blue Book special are worth holding on to.


  10. "Enjoying My Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time (More than 3 years)

    Pros

    To me, what I enjoy comes down to two things: being challenged and enjoying who you work with. I get both here at Kelley Blue Book and Cox Automotive.

    Cons

    This is about every company that I work for. I just wish it moved faster. As it's gotten to be bigger, things take longer to move along. Like I said, it's been everywhere I've worked though.

    Advice to Management

    None. Just make sure corporate understands Irvine is key to its growth.


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