Kelley Blue Book Reviews | Glassdoor

Kelley Blue Book Reviews

Updated May 4, 2017
86 reviews

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2.8
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Kelley Blue Book President Jared Rowe
Jared Rowe
27 Ratings

86 Employee Reviews

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Pros
  • Ethos of good work life balance even if it cannot always be acheived (in 5 reviews)

  • Good place for meeting some friendly people (in 7 reviews)

Cons
  • Goals are allocated based on Cox Automotive and does not make any sense (in 6 reviews)

  • Middle management cares more about empire building and self-promotion than getting stuff done (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good Employer, but old-school thinking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Irvine, CA
    Current Employee - Senior Product Manager in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kelley Blue Book full-time (More than 5 years)

    Pros

    Very diverse.
    Decent Salary
    Good Location

    Cons

    Very old-school thinking.
    Everything is focused on monetization. The user experience suffers too much because of it.
    Not willing to take risks at all. Too fearful of breaking business model

    Advice to Management

    Focus on Competitors. They are really outpacing us in everything.


  2. Helpful (7)

    "Make your life hell by joining this organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Irvine, CA
    Former Employee - Senior Analyst in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kelley Blue Book full-time (Less than a year)

    Pros

    Just the community hours provided by KBB

    Cons

    1. Oh my God, the environment is so toxic and full of politics.
    2. Management is the worst you can find on earth. Just concerned about creating their visibility and to impress the parent company Cox members sitting in Atlanta. And to do that they will micromanage you and create a report to send to Atlanta about your each and every minute of your time.
    3. I am just telling you, if by chance you are about to get a project in 217 building on 2nd floor, rather be homeless and jobless, than joining this organization.
    4. No communication among team members.

    Advice to Management

    To the managers sitting in 217 building in Irvine - Stop buttering and polishing the shoes of people sitting in Atlanta. Have some self respect and first start respecting those who are working under you. Stop micromanaging each and every second of your team members and let them breathe.


  3. Helpful (6)

    "Sucks - Too much micromanagement and politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Irvine, CA
    Former Employee - Software Engineer in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kelley Blue Book full-time (Less than a year)

    Pros

    Pros
    1.Salary(But honestly money is not always every thing, if someone gives you that for making your life problamatic)
    2.Benefits,
    3.Hours provided for community service.

    Cons

    Note - Every place or company has pros and cons. But please do not take these comments as just a personnel experience, as these are true comments.
    1. Too much micro management. You have to log your each and every hour's work detail to a tool, and your manager will be monitoring that and the moment you are a little off, you will be thrashed with a bitter email.
    2. There are some people who are working in the organization since many years, but honestly are very slow. But they lead you and act smart just because they are here since a long time. Remember, being stagnant at one place for years shows your dumbness and fear of marketing yourself.
    3. Not much recognition for good work.
    4. An environment of unhealthy competition, where every one be your lead or co-worker is just buttering or working to impress their senior.
    5. Very unhealthy environment with no sports facility for personnel growth and you are expected to work and only work. If you have any facility, bet you can wait for days and months but wouldn't find anyone using it. Reason being each and every minute is monitored, so every one is scared. Too monotonous environment.
    6. This company has a system of One on One, where every week you have meeting with your manager and you can discuss your concern, which is a very good system. But the bitter truth about it is that it is a mere formality of showing that organization cares for you. Because you can try and propose something beneficial for yourself or project's growth but nothing will be implemented, as this company does'nt want to change the way it works.

    Advice to Management

    1. Please trust your employees and stop monitoring their each and every minute of work. Give them deadlines but do not put them into a cage where each and every minute is monitored. There are unkind managers in Irvine buildings. Higher management should come from Atlanta and observe secretly, to see what unhealthy environment these managers have created.
    2. These unkind managers just play politics and try to imitate as if they care for their reporting team members.


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  5. Helpful (1)

    "Good place for a comfortable position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kelley Blue Book full-time (More than 5 years)

    Pros

    Fast paced efficient teams makes it easer to collaborate and create products.

    Cons

    Difficult to move up within a saturated environment.

    Advice to Management

    Have more incentives for hard working employees.


  6. Helpful (1)

    "Over promise and under deliver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager - Analytics in Irvine, CA
    Former Employee - Senior Manager - Analytics in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kelley Blue Book full-time (Less than a year)

    Pros

    * Lots of employee communication sessions, which could almost be a con as well since there were so many
    * Desires to be a company with breakthrough ideas and consumer offerings in the automotive space

    Cons

    Oh where to begin....
    * Management: Promotions seem to happen because of a good l'boy network, leading to incompetent management that's disconnected from their people
    * Co-workers aren't the friendliest as everyone is expecting to be stabbed in the back
    * C-Suite seems to know where they want to go, yet lack any strategy to be able to get their

    Advice to Management

    Stop trying to be AutoTrader/KBB and just get back to what you're good at. Don't be afraid to fire the deadwood staff that has no business providing insights about the auto industry when they've barely worked in it.


  7. Helpful (5)

    "Downhill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kelley Blue Book full-time (More than 5 years)

    Pros

    There are some really fun and great people as coworkers, and it's a fun industry if you like cars. The culture used to be good but not so much now.

    Cons

    Management. They play favorites and let people who do no work continue to keep their jobs while others work hard and are actually valuable employees. Reviews are a joke. It's like everybody gets a C (average review) regardless of whether you perform way above your title and expectations, or whether you are toxic, provide no value, and a complete drain on your coworkers. People are told they can't advance but are given more responsibility without more pay or higher titles. Everything now is run from Atlanta including HR so it's difficult to get anywhere. There are people in management and leadership roles who have no business being there and are totally unqualified. Constant re-orgs and only people at the top being promoted and more new layers added. Salary is definitely on the lower end, especially for Orange County. People are so frustrated because management doesn't listen to any of our concerns. The morale has gotten so bad.


  8. Helpful (2)

    "You better off being jobless and homeless"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analytics Implementation Analyst in Irvine, CA
    Former Employee - Analytics Implementation Analyst in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Breakfast on Fridays, that's it.

    Cons

    I've worked for many different companies from different sectors, but I have never seen any work environment with such an awful moral and toxicity, which all were caused by only one and one bottleneck who abused her seniority to bully and mistreat people. We all were hoping the new director would make a difference to save us, but he turned out to such an inexperienced egomaniac who made it all even worse. It took me a good 6 month to hill and be optimistic again after I left the company.

    Advice to Management

    I understand the company is acquired by Autotrader, COX... and no one cares about its used-to-be-great culture anymore, but...


  9. Helpful (3)

    "Kelley Blue Book"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kelley Blue Book full-time (More than 3 years)

    Pros

    KBB is such a great Brand with a ton of value to it. They office atmosphere is amazing and you couldn't find a better group of people to work with.

    Cons

    Many changes are happening at the executive level and it has left a ton of uncertainty with many people who are trying to advance their careers at individual contributor levels. Some changes are being made without consideration of how it will impact other employees.


  10. Helpful (1)

    "Used to be a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Kelley Blue Book full-time

    Pros

    The people!
    Work/life balance
    Activities for employees
    Decent pay, I would say sometimes above market

    Cons

    The acquisition changed everything and it started to feel like we were the "stepchild".
    Very political and it's screwed up at the director and senior manager level with some at that level never even coming into the office or working but keeping their jobs because they've been there so long and Atlanta has turned a blind eye.

    Advice to Management

    Atlanta needs to open their eyes and not just believe what they see when they come for a monthly visit. But then again, why should they? Kelley Blue Book is not the priority at all.


  11. Helpful (1)

    "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Irvine, CA
    Former Employee - Senior Software Engineer in Irvine, CA
    Recommends
    Neutral Outlook

    I worked at Kelley Blue Book full-time (Less than a year)

    Pros

    Clean Environment and professional staff.

    Cons

    The buildings in Irvine are split between 3 separate buildings, which are located several tiers apart from each other.

    Advice to Management

    Update the 'Look-N-Feel' for building#3 to match their main HQ building in the center of the complex.


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