Kelley Blue Book Reviews | Glassdoor

Kelley Blue Book Reviews

Updated August 19, 2018
105 reviews

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3.3
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Sandy Schwartz
9 Ratings

105 Employee Reviews

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Pros
Cons
  • "Some challenges working through organizational transitions and integrations with other companies within Cox Automotive" (in 7 reviews)

  • "As a result of multiple companies being brought into the fold, KBB's parent company Cox, is very top heavy" (in 4 reviews)

More Pros and Cons

  1. "Valuation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time

    Pros

    Great work culture, small business feel to the company despite being part of a big corporate company.

    Cons

    bad places to eat in the area


  2. Helpful (1)

    "Low performing management need to change"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Negative Outlook

    I worked at Kelley Blue Book full-time

    Pros

    Good people. Honest people who work hard. High turnover but lots of new faces and ideas is good.

    Cons

    People managers are not qualified and probably overpaid. Don't think they help a team, they just waste our time with meeting about everything even though meeting is not needed

    Advice to Management

    Company needs to review the qualities of a good supervisor, manager, director. Qualifications to be people manager. These people are mentors and make decisions, but many do not know anything! They tell you to talk to this person and that person and make you figure it out yourself. Or they make everyone else beneath them do all the work. I think managers also need to have answers. Have knowledge. All the low performance people become managers. That's old school thinking. Manager needs to be smart too. Need to think outside the box and hire managers who arent already part of the team. Not room for change or growth if the same type of people lead... Manager will groom an employee to be a mirror image and then that employee becomes manager... Need to break the chain!

  3. "Going through change, but still great things about this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Irvine, CA
    Current Employee - Team Member in Irvine, CA
    No opinion of CEO

    I have been working at Kelley Blue Book full-time (More than 8 years)

    Pros

    As a company under Cox & Cox Automotive we get a good deal of benefits: 401K, PTO that increases with number of years, breakfast on Fridays, casual attire, ability to work from home, Corporate discounts, celebrating holidays (Halloween & Christmas), learning opportunities and so much more. People love who they work with. People love this brand.

    Cons

    Being part of a bigger organization has it's draw backs. Kelley Blue Book in Irvine is struggling to find it's identity as in relates to our location, Brand and corporate. We continue to encounter change and many team members struggle with it. There's light at the end of the tunnel but it feel like its going to be awhile before we get there.


  4. Helpful (2)

    "Great people, stuck in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience in Irvine, CA
    Former Employee - User Experience in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kelley Blue Book full-time (More than 5 years)

    Pros

    Some really great people that you get to work with . Tons of work to be done. Free bagels on Friday.

    Cons

    Poor middle and upper management. No career path period. Bonuses are not based on performance but other failing companies earnings. Empty promises.

    Advice to Management

    Reward hard work. Listen to employees. Get rid of bloated top heavy management.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in Irvine, CA
    Current Employee - Web Developer in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kelley Blue Book full-time (More than 3 years)

    Pros

    Love the people here. There is good opportunity to learn and grow.

    Cons

    Sometimes we spend too much time figuring out 'process' and not enough time working on the website.

    Advice to Management

    Spend more time on engineering and less on what


  6. "Presentation Design Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Presentation Specialist in Irvine, CA
    Former Employee - Presentation Specialist in Irvine, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Kelley Blue Book full-time (More than 3 years)

    Pros

    Great Company as Family Environment

    Cons

    Dealing with upper corporate management

    Advice to Management

    Learn from what made KBB successful and trustworthy.


  7. Helpful (3)

    "A house name, that has lost it's identity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time (More than 3 years)

    Pros

    -401k & Benefits
    -Decent Salary
    -Flexible work/life balance
    -Modern work environment
    -If you work on the right team, growth potential is unlimited.

    Cons

    -Employees who have tenure, have a strong sense of entitlement.
    -People protect their work, because they're in fear of losing their jobs
    -Finish multiple projects, just to find there is no longer a business need for them.
    -Leadership struggles to establish any sort of direction, we're losing market share to brands like TrueCar, CarGurus, Cars.com because there's a huge lack of innovation.
    -You'll often witness blatant harassment and bullying from management on other teams. Nothing is done.
    -How many meetings do we need? Townhall's, 1:1's, Meetings about Meetings.
    -Fear of layoff's a regular struggle.

    Advice to Management

    Cox Automotive is an awesome company, but KBB is an absolute mess. Figure out new ways to educate consumers, innovate on already successful products, and make your employees feel appreciated. Most of all, define KBB for what it is: A technology company that specializes in B2C advertising and vehicle valuations.

  8. "Pretty good even after the acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Irvine, CA
    Former Employee - Director in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kelley Blue Book full-time (More than 5 years)

    Pros

    Fast paced environment, some pretty smart people, friendly team members. Some good training opportunities.

    Cons

    More management control out of Atlanta, but I guess you have to expect that since Cox bought us in 2011.

    Advice to Management

    Keep investing in your people.


  9. "Storied brand, uncertain future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time

    Pros

    A household name with lots of history.

    Cons

    Will it be a valuation company, a software company, a publisher - or something else? Leadership is unsure.

    Advice to Management

    Focus on the execution.


  10. Helpful (1)

    "Systems Engineer I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer I in Irvine, CA
    Current Employee - Systems Engineer I in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kelley Blue Book full-time (More than 5 years)

    Pros

    Like the people I work with

    Cons

    No HR department to deal with.


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