Kellogg Hotel and Conference Center Reviews | Glassdoor

Kellogg Hotel and Conference Center Reviews

Updated July 4, 2017
23 reviews

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3.5
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Joel Heberlein
7 Ratings

23 Employee Reviews

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  1. "Banquets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours around class schedules. Good room for growth for college students. Good starting wage. Good relationships with co-workers and between departments.

    Cons

    High turnover and inconsistent hours.


  2. "Gift Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attendant in East Lansing, MI
    Former Employee - Attendant in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kellogg Hotel and Conference Center part-time (More than a year)

    Pros

    Great managers within the Gift Shop of the department of the Kellogg Center.
    Free meal with every shift.
    The shifts were not terribly long.
    Worked well with college students' class schedules.

    Cons

    Someone isn't always there to give breaks, never there on the weekends that have longer shifts.
    On feet entire shift, no wear to sit even when business is slow.

  3. "My experience here was fantastic!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working here helped me with a work/school/life balance. Everyone was friendly and they treated us very well. The ability to cross train kept things interesting which was nice.

    Cons

    With how big the company is, I often felt lost among the crowd. There were also no benefits that I was aware of since most of the employees were students.


  4. "If we got paid more than minimum wage it might be worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in East Lansing, MI
    Former Employee - Banquet Server in East Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kellogg Hotel and Conference Center part-time (More than a year)

    Pros

    Nice coworkers
    Sometimes interesting events
    Guaranteed hire if you really need a job
    it's technically possible to meet tom Izzo

    Cons

    Low pay
    If you're doing an event with a banquet captain who isn't super friendly, they'll ruin your day as much as they possibly can


  5. "Great employees"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kellogg Hotel and Conference Center part-time

    Pros

    They work very well with varying student schedules

    Cons

    It can be very irregular hours, despite the fact that they work well with your schedule


  6. Helpful (1)

    "Good company with Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Lansing, MI
    Current Employee - Anonymous Employee in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kellogg Hotel and Conference Center full-time (More than 3 years)

    Pros

    They go out of there way to make you feel validated. Room for growth within the company. 2 days off a week! Full MSU health benefits and retirement for all fulltime salaried employees.

    Cons

    University environment can be stuck in their ways sometimes.

    Advice to Management

    Think outside the box. Don't be afraid to try something new!


  7. "Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Kellogg Hotel and Conference Center part-time

    Pros

    Coworkers are great, hourly pay is better than you will get anywhere else waiting tables. However because this is a review of the business I did not factor coworkers into my review, you can find great coworkers at many other restaurants.

    Cons

    My biggest qualm with the State Room has been the senior management. As with many restaurants turn over can be high and being there for a year can put you among the most senior servers (aside from 3-4 who have been there for several years as of 1/2017). I have watched hard working people get fired from here on several occasions for questionable reasons at best. Though these things are sporadic so any loyalty between management and the workers is one-sided or nonexistent (if you can stay there long enough to actually notice this). I, personally, have had to apologize to new trainees for how the managers have spoken to everyone. Also every once in a while the managers will over schedule you then get mad at you if you go over hours saying that it was your responsibility to track your hours. I have never encountered this before. That being said the student managers and half of the "lower" level managers are excellent and combined with coworkers really make the place tolerable. If they didn't offer any extra bonus pay this job would be in no way worth the added stress. I suppose luckily for them being a part of the university means that they don't have to worry about the extra training costs of hiring an almost entirely new waiting/host/server assistant staff every year.

  8. "State Room in Kellogg Center- a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Trainer in East Lansing, MI
    Current Employee - Server/Trainer in East Lansing, MI
    Recommends
    Positive Outlook

    I have been working at Kellogg Hotel and Conference Center part-time (Less than a year)

    Pros

    Great Staff, great management, great kitchen staff, and great chefs. Everyone works as a team. The customers are also wonderful, tip very well and all in all are very polite and easy to work with.

    Great tips at night. Absolute slow dead nights expect to make a minimum of $13/hour. Busy nights anywhere from $35-$50/hour.

    Cons

    Occasional high maintenance customer; I understand this when they spend over a thousand dollars on one bill.

    Sometimes during game days it gets really chaotic in the restaurant.


  9. Helpful (1)

    "Stay to yourself!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kellogg Hotel and Conference Center full-time (More than a year)

    Pros

    The location is a hidden gem.

    Cons

    The property is a union property with complacent workers.

    Advice to Management

    Organization and communication is the key to a successful business.


  10. Helpful (1)

    "Too much work for the money"

    StarStarStarStarStar
    Current Employee - Banquet Server in East Lansing, MI
    Current Employee - Banquet Server in East Lansing, MI

    I have been working at Kellogg Hotel and Conference Center (Less than a year)

    Pros

    Great coworkers is the only pro

    Cons

    Overworked, too much is expected of students

    Advice to Management

    Provide captains a raise


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