Kelly, Scott & Madison Reviews | Glassdoor

Kelly, Scott & Madison Reviews

Updated February 11, 2017
23 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Joni Williams
13 Ratings

23 Employee Reviews

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  1. Helpful (1)

    "Great place to grow in a media career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Strategist in Chicago, IL
    Current Employee - Digital Strategist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kelly, Scott & Madison (More than a year)

    Pros

    While I can only speak for the digital dept, I've found that KSM provides the freedom & resources to explore your passion within the industry, transparent & reliable management, builds & executes 360 knowledge of the digital industry, allows all members of the team to strongly contribute to the account, pushes entry level positions to be client-facing when mgmt feels they're ready (amazing opportunity at early stages in this career), fun environment/people, participation in vendor events, competitive salary, appealing work space/complimentary nourishments

    Cons

    Like most agencies, work/life balance will depend on your knowledge of the position and the efficiency in your work. My current w/l balance is very satisfactory, but it did take me time to get to this point.

    While my overall experience is a positive one, I wouldn't recommend unless you are a driven individual with a genuine passion in media. Since KSM is a medium-sized agency, all parts of the food chain are expected and held to pull their own weight. Must be a self-motivated individual who welcomes feedback. That being said, if you are hardworking it will be recognized & rewarded.

    Advice to Management

    Building out the HR department was revolutionary -- hoping the momentum and plans stick. Ensure hiring process is thorough and everyone has clearly voiced their praises/concerns for each individual. Don't shy from internal hiring when it comes to upper level positions - people with knowledge of the company provide better & lasting training for external hires (from what I've seen). Provide more opportunities for entry level positions to voice their stresses or joys of the job (maybe anonymously?) - could help with any potential turnover that happens there.


  2. "Mediocre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kelly, Scott & Madison full-time (More than a year)

    Pros

    Free drinks & snacks (like every other agency), fun company parties, end of year bonuses. Depending on the team or department, it could be a good place to work with decent work life balance. But there are other teams that appear over worked and stressed out (broadcast, planning teams that handle the larger clients, etc)

    Cons

    Insurance benefits are discounted to employee only so if you have a family that needs coverage it is expensive. Not as many holidays/time off as other agencies. Long hours and if you're not working long hours you are frowned upon by some.

    Advice to Management

    Pay attention to why people are leaving. Most people leave when they are unhappy, burnt out and/or dislike how they are being managed.


  3. "Love KSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Upper Management at KSM actually cares about their employees. They work hard to make KSM a fun end enjoyable place to come into work every day. KSM's dedication to their clients is incredible, and they always work to make sure employees are happy and fulfilled in their roles. The company continues to grow and expand and I'm excited to see it come up more and more in the conversations of top agencies in Chicago.

    Cons

    Like all media agencies, planning roles can mean working longer hours during heavy planning periods. Although this does happen, it is by far significantly better than other agencies in Chicago.

    Advice to Management

    Continue to be open to employees feedback and continue to Be Bold!


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  5. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kelly, Scott & Madison (More than 3 years)

    Pros

    Great company, try to treat everyone like family. Perks are nice and they try to keep things fun and rewarding. They are always willing to work on issues and try to be open with team.

    Cons

    Not always a path for growth, this is something they are working on.


  6. Helpful (2)

    "Media Planner"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Small agency, given a lot of responsibility for entry level roles

    Cons

    Salary doesn't reflect responsibility and time spent working


  7. "Love this place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kelly, Scott & Madison full-time (More than 8 years)

    Pros

    Really smart and dedicated people make KSM a great place to work. Many of the senior team came from the big agencies but just wanted to be closer to the clients, the work and frankly, just make more of an impact. Good work/life balance and opportunities exist to expand your role, create and contribute at any level. Management putting in place the right people, process and focus to push to the next level. Awesome new space too!

    Cons

    Because it's like a family, sometimes gets a little gossipy but to be expected.

    Advice to Management

    Keep listening and being open to all the great opportunities you've taken advantage of in the last few years!


  8. "Great agency culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are what make this agency a great place. Everyone here is smart, driven, and welcoming.

    Cons

    If you're looking to work at a super flashy place, then perhaps KSM isn't for you. Agencies try to balance between substance and style, and KSM leans towards substance more than other places.


  9. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Chicago, IL
    Former Employee - Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    KSM was an awesome place to work! I wouldn't have left if I hadn't moved. The culture is warm, friendly, energetic, and collaborative. They have spent a lot of time in the last two years making improvements to address past issues. New hires at the senior level, new training programs, and a better balanced work:life balance. A really involved partner and senior mgt team.

    Cons

    Some departments seem to have it better than others. They sometimes take awhile to fire mediocre employees.

    Advice to Management

    Keep up the good work! People ARE noticing the improvement you are working on.


  10. Helpful (4)

    "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Kelly, Scott & Madison full-time (More than a year)

    Pros

    - Good starting point to your career, which is pretty much the only Pro

    Cons

    - Long hours, most people leave at 9PM if not later. Don't even think of leaving at 5PM, you will be scorned.
    - Unbearable workload
    - Understaffed
    - No upward mobility
    - Promote from within, if you're aligned with the right management staff
    - Hardwork does not pay off with this company

    Advice to Management

    Listen to your employees. People are leaving for a reason. Examine the different leadership roles and you'll notice the holes in each department.


  11. "Broadcast Associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This company has a great culture and good benefits. Warm atmosphere and a lot of growth opportunity in this growing company.

    Cons

    Depending on your department, leaving at 5 is rarely an option. The workload is so heavy it's really quite difficult to have any work life balance.



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