Kelton Reviews | Glassdoor

Kelton Reviews

Updated Apr 26, 2019

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Found 35 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
64%
Approve of CEO
Kelton CEO Tom Bernthal
Tom Bernthal
21 Ratings
  1. "Great Environment, Cool Projects, Start-up Mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kelton full-time for more than 3 years

    Pros

    • The people + culture. From day one, I’ve always felt supported by everyone here. The environment is the opposite of a “dog-eat-dog” agency culture. VPs are willing to get their hands dirty, leadership is approachable/not intimidating, and everyone is genuinely nice to each other. • Recognition. If you work hard and do quality work, you’re going to get recognized for it. Standards are high, but success and growth...

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    Cons

    • Start-up mentality can sometimes cause headaches. There are plenty of times where you’ll have to do things that are outside of your job scope, and often there aren’t structured processes in place. If you’re looking for a structured environment, you probably won’t be happy here. • There are times where you’ll be insanely busy, and times where you have a very manageable workload. There’s a lot of fluctuation here due...

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    Advice to Management

    Continue to communicate company changes/priorities, and keep looking out for employees.

    Kelton2018-03-22
  2. Helpful (3)

    "Outdated Culture & Management Style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kelton full-time for less than a year

    Pros

    - Global, big brands with exposure to C-Suite clients - The mid-senior employees who work there are exceptional in terms of both intellectual output and personality - an absolute pleasure to work with and socialize with

    Cons

    The company is completed outdated in terms of culture and management. They peg themselves as a "creative" company, but having come from advertising - the working environment is anything but creative. Employees are unnaturally fearful of management and afraid at times to leave the office to grab a coffee with a coworker and run the risk of looking unproductive or uncommitted to the work. Those that succeed are...

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    Advice to Management

    The vision is sounds - but Tom/Gareth need to pay greater attention to how their managers are implementing their vision within their departments and with their employees. It's not at all translating, and there is a palpable feeling of discomfort and dissatisfaction with most of the mid-senior level employees who are doing most of the work,

    Kelton2019-04-26
  3. Helpful (1)

    "meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Associate Director Human Insights 

    I have been working at Kelton full-time for more than a year

    Pros

    close to my house so thats good

    Cons

    bad mgmt so thats bad

    Kelton2019-04-22
  4. "Researcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kelton

    Pros

    Great working environment. People are very self-motivated, resilient, and friendly.

    Cons

    Difficult to start with as there isn't a very informative on boarding experience. It takes a lot of guesswork to figure out how to best contribute.

    Advice to Management

    It would be great to encourage more training for new employees.

    Kelton2018-08-16
  5. Helpful (5)

    "Great people, very disorganized culture and shady senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kelton full-time for more than a year

    Pros

    The people at Kelton are extremely smart with a diverse set of skill sets to contribute in each project. Kelton has really good relationships with high profile clients, which gives you an opportunity work on some really cool projects with really cool accounts. People who are used to working autonomously and have a natural "entrepreneurial" personality will do well at Kelton.

    Cons

    Where do I even start? Work life balance is a joke here...you work around the clock, even on weekends. You can expect to be working 9am-8pm every weekday - and that's a "light" day. A huge round of layoffs occurred earlier in the year, and it feels like the company has yet to recover. Projects are extremely understaffed, yet upper management explains they are trying to keep projects as lean as possible and still stay...

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    Advice to Management

    I understand that Kelton's value is in it's people and free-thinking style, but the lack of organization is frustrating. Also, be more transparent with your employees.

    Kelton2018-02-04
  6. Helpful (3)

    "Don't get stuck here - trust me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kelton full-time

    Pros

    -Good place to learn market research/how to interface with clients -Good amount of travel for those on the qualitative team -Some truly great (and smart) people -Decent snacks -Nice open plan office (but not particularly conducive to getting work done)

    Cons

    So many things to say here...but to keep it simple, Kelton is completely mismanaged as a company and as an executive team. Case in point - the mass layoff in August of 2017 completely blindsided the majority of the company. None of us were informed of how badly the company was performing at any point...no indication whatsoever that this could be on the horizon, especially after HR planned an exuberant, all expenses paid...

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    Advice to Management

    Learn how to manage your finances. Don't use layoffs as a first resort.

    Kelton2017-12-12
  7. Helpful (4)

    "please please please, don't work here"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Kelton full-time

      Pros

      good culture, fun people, fine office

      Cons

      very poorly managed. virtually 0 foresight or outlook.

      Advice to Management

      Figure it out!

      Kelton2017-10-06
    • Helpful (2)

      "A great place to learn, grow, and contribute"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Kelton

        Pros

        - Fun, challenging projects with a ton of great brands - 'Raise your hand' mentality for people who want to try new things or evolve their role outside their job description - Transparent leadership team who are actively involved in project work - Ability for junior staff to quickly improve their skill set and play a meaningful role from start-to-finish on projects - Ability to learn from a diverse set of smart thinkers...

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        Cons

        Kelton isn't a place where you can show up and just earn a paycheck - the bar is set really high for all employees. The people who do well at Kelton are those who are comfortable finding solutions, pitching in to help others, and are OK working in the unknown; those who don't succeed typically need formal processes to thrive. One example is onboarding - while there's a set agenda for new hires with many conversations...

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        Kelton2017-08-02
      • Helpful (7)

        "Smart crew, but trouble brewing"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in New York, NY
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Kelton full-time for more than a year

        Pros

        Talented, friendly folks in all three of our offices. Tough client challenges are met with innovative research and solutions. Fast-paced learning environment.

        Cons

        After recent layoffs of 15-20% of staff (most in NY office), people are on edge, sad about losing friends, and skeptical of leadership's ability to manage company and look out for employees. Only a month before layoffs, hiring was still fast-paced, and we blew a TON on a fun but frivolous company retreat/party. No real answers provided for why.

        Advice to Management

        Consider the difference between sponsoring employee FUN and earning employee RESPECT.

        Kelton2017-08-09
      • Helpful (10)

        "20% out at Kelton - beware more layoffs coming"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I have been working at Kelton full-time

          Pros

          It has very poor leadership. COO was also kicked out.

          Cons

          Beware that more layoffs coming. It is very top heavy.

          Kelton2017-07-24
        Found 35 reviews