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Kemper

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Kemper

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Kemper St. Louis, MO Reviews

Updated Aug 23, 2022

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Found 43 of over 1,730 reviews

3.8
79%
Recommend to a Friend
78%
Approve of CEO
Kemper President and Chief Executive Officer Joseph P. Lacher, Jr. (no image)
Joseph P. Lacher, Jr.
21 Ratings

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Ratings by Demographics

This rating reflects the overall rating of Kemper and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Great work place!

    Oct 5, 2021 - Billing Representative in Maryland Heights, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kemper provides very good benefits. 401k, healthcare plans, vision plans and dental plans. I especially like their PTO and holiday schedule. MLK day is one of the holidays that is paid. They also have great advancement career opportunities.

    Cons

    When I first started I didn't like the work schedule.

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  2. 3.0
    Former Employee, more than 3 years

    Call Center Rep

    Aug 23, 2022 - Customer Service Representative in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management was nice Very laid back office enviroment

    Cons

    The pay wasn't good No real incentives to advance

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  3. 3.0
    Former Employee, more than 3 years

    Okay Place if Management Likes You

    Jun 20, 2022 - Payment Specialist in Maryland Heights, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay and hours are decent.

    Cons

    Management is tricky and unfair.

    Continue reading
    1 person found this review helpful
  4. 2.0
    Former Employee

    Pay

    Apr 6, 2022 - Anonymous Employee in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Environment, process, staffing, location, no desk phones

    Cons

    Point system, poor communication with management

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  5. 4.0
    Former Employee, more than 1 year

    Great Place to Work

    Feb 16, 2022 - Customer Service Representative in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, hours, bonuses, training, room to grow

    Cons

    rapid calls, time off, breaks, customers, requirements

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 10 years

    Survey

    Jan 25, 2022 - Underwriting Manager in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people Extensive employee benefits Flexible Hours Company cares about employees health and handled pandemic very well Company promotes career development and offers internal promotions

    Cons

    Internal communications could be improved

    Continue reading
    Be the first to find this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Look elsewhere

    Nov 29, 2021 - Claims Adjuster in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can choose whether to start at 6am, 7am or 8am. We were able to work from home for a portion of the pandemic.

    Cons

    Training is not consistent or thorough, and yet if you make a mistake due to inadequate training, you are reprimanded as though you are a child. Supervisors don't encourage you to meet goals but rather bully you. There is no opportunity for career advancement. Pay is low, and yearly raises (if you get one) are low. If you meet daily goals, you are rewarded with additional work from those who are not meeting their goals. If you do not meet daily goals, you will be tyrannized. Rules change from one day to the next with no consistency, except that you can count on patronizing attitudes from supervisors. While we were able to work from home for a portion of the pandemic, we were unable to continue to work from home despite being successful and able to perform all the functions of the role at home, nor are masks required in office, nor are vaccination required.

    Continue reading
    6 people found this review helpful
  8. 3.0
    Former Intern, more than 1 year

    Not sure

    Oct 10, 2021 - Senior Quality Analyst in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some good people and a decent work environment most of the time.

    Cons

    Clock watchers management is more worried about what time you arrive, than they are about how late you stay or how productive you are.

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  9. 2.0
    Current Employee, more than 1 year

    It’s ok

    Sep 25, 2021 - Claim Adjuster in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    not really too many pros at this company they offer the same basic benefits as every other company.

    Cons

    Poor management, low pay, No bonuses or Incentives. Lack of training. Benefits are expensive. Old computers and old software that hardly works. Unattainable metrics.

    Continue reading
    1 person found this review helpful
  10. 5.0
    Current Employee, less than 1 year

    Rapid Growth Company

    Jul 21, 2021 - Business Process Engineer in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly Environment, Career growth potential, Fast paced culture, Great Benefits

    Cons

    Low operational maturity makes it difficult to identify data and track company performance.

    Be the first to find this review helpful
Viewing 1 - 10 of 43 Reviews

Kemper Reviews FAQs

Employees in St. Louis have rated Kemper with 3.8 out of 5 stars in 43 anonymous Glassdoor reviews. To compare, worldwide Kemper employees have given a rating of 4 out of 5. Search open jobs at Kemper in St. Louis and find out about the interview experience in St. Louis or explore more of the top rated companies in St. Louis.

Kemper employees working in St. Louis rate their compensation and benefits with 3.6 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 10.5% worse than the company average rating of all Kemper employees. Browse Kemper salaries in St. Louis to find out how much you could get paid.

Employees in St. Louis have rated Kemper with 3.3 out of 5 for work-life-balance (19.2% lower than company-wide rating), 4.6 out of 5 for diversity and inclusion (9.1% higher than company-wide rating), 4.1 out of 5 for culture and values (2.5% higher than company-wide rating) and 3.7 out of 5 for career opportunities (10.3% lower than company-wide rating).

79% of employees in St. Louis would recommend working at Kemper to a friend, compared to 78% of Kemper employees worldwide. This is based on 43 anonymous reviews submitted on Glassdoor.

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