Kenco Group Reviews | Glassdoor

Kenco Group Reviews

Updated April 20, 2017
95 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Jane Kennedy Greene
40 Ratings

95 Employee Reviews

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Pros
  • full time good pay good workplace (in 5 reviews)

  • The company's culture truly aligns with its Guiding Principles and even the Senior Management is extremely personable and kind (in 5 reviews)

Cons
  • Industry can be volatile in nature, accounts come and go from time to time (in 3 reviews)

  • Production numbers go down and long hours go up (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sell Sell Sell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Specialist in Chattanooga, TN
    Current Employee - Transportation Specialist in Chattanooga, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kenco Group full-time (Less than a year)

    Pros

    Kenco is one of the top 3PL companies in the nation. Although it is large, it treats its employees like a small, family-owned business. The people that work here are like family and I enjoy working with each one of them. We try to work together as a team every day and that's what makes it fun.

    Cons

    Management is very individual-driven. There's no focus on team performance, but more so on individual performance. I always feel like I'm being watched every second of every day and I don't always feel like I have the freedom to go out there and do my job without them watching my every move

    Advice to Management

    Do not micromanage. Place more emphasis on the team aspect and less on the individual unless you have no other choice.


  2. Helpful (1)

    "Warning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Summerville, SC
    Former Employee - Anonymous Employee in Summerville, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kenco Group full-time (More than a year)

    Pros

    Considering how poorly the executive team manages so many sites, I cannot think of one pro related to Kenco. It was a job, so that is a pro.

    Cons

    Long hours, zero feedback, below average pay, broken promises, poor executive leadership.

    Advice to Management

    Listen to your people and follow the guiding principles you are so proud to tout. Grow a set and push back on unrealistic customer demands. The people are great and hard workers, yet they don't seem to mean anything to you. Lastly, look in the mirror to see where the problems are coming from.


  3. Helpful (1)

    "Daily Chaos, reactive management, daily prioritie changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CI Leader in Summerville, SC
    Former Employee - CI Leader in Summerville, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kenco Group full-time (More than a year)

    Pros

    Associates are great people to work with and know their craft.

    Cons

    Associates are under appreciated/respected, projects are driven by what is priority for the day (no strategic planning/priorities).

    Advice to Management

    The Summerville, SC location contract has lost lots of money since initial award of contract. All site employees gets bonuses/raises but only minimal amounts. New associates are hired with higher pay rates then trained senior associates. Lots of turnover since starting contract; 1st year turnover (7 Supervisors, 1 GM, 2 Directors, 3 HR Managers, multiple Leads, etc...) Think long and hard about working at this location because you withbe challenged with unobtainable goals and the criticized publicly/privately when not achieved. One last point, the location has no team success feel and maintains an "Us and Them" feel between salary and hourly personnel.


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  5. "Opr machine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor in Memphis, TN
    Former Employee - Processor in Memphis, TN

    I worked at Kenco Group (More than a year)

    Pros

    Staffing servers staff mark inc

    Cons

    Nothing about this job was bad love it all


  6. "A good Company Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operation Manager in Fletcher, NC
    Former Employee - Operation Manager in Fletcher, NC

    I worked at Kenco Group full-time (More than a year)

    Pros

    The people. Plain and simple. I had the opportunity to interact with multiple sites, operations, and many different departments at the corporate office. I can without hesitation, this company has some of the most consistently nice people working for it.

    Cons

    Many of the structured processes really only appear structured. There is a significant degree of vagueness in the implementation as directed from the corporate office.

    Advice to Management

    Provide more feedback to your management and encourage remote directors to take more of an interest in the daily accomplishments and challenges of the sites.


  7. "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Chattanooga, TN
    Current Employee - Accounting in Chattanooga, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kenco Group full-time (More than 10 years)

    Pros

    Many good people to work with, a lot of locations though out the US if interested in relocating. Been in business since 1950.

    Cons

    Private owned company, no chance to invest in company. Health insurance could be improved upon.

    Advice to Management

    Let each LLC manage their own accounting, eliminate shared services.


  8. Helpful (1)

    "Petty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Yard Driver in Byhalia, MS
    Former Employee - Yard Driver in Byhalia, MS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kenco Group full-time (Less than a year)

    Pros

    A majority of the employees including management are very personable. You don't have upper management looking at you like a subordinate more like a teammate!

    Cons

    They will fire you for any minor reason. I was terminated for a violation I didn't even know was a violation. I was given NO verbal or written warning whatsoever. I was called in the HR office and "suspended indefinitely " which we all know is a cowards firing. I will say this they taught me to NEVER work for a company that has no union or employee representation!

    Advice to Management

    Give more consideration to a panel review before simply firing a valuable employee such as myself.


  9. "MGR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Chattanooga, TN
    Current Employee - Operations Manager in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kenco Group (Less than a year)

    Pros

    none, the pay does not match the required workload

    Cons

    Toxic Environment with Customer

    Advice to Management

    listen to your leadership


  10. "Buddy System :("

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Control in Chattanooga, TN
    Former Employee - Inventory Control in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kenco Group (More than 3 years)

    Pros

    Worked with a large amount of hard working people.
    Learned knowledge about warehousing logistics.
    Plenty of overtime during "peak" season.

    Cons

    Strong buddy system in place, making it hard to move up.
    Huge communication barrier between management and staff.
    It's not uncommon to have to perform others jobs along with yours.

    Advice to Management

    When considering changes in policy or trying something new I believe that it would be greatly beneficial to ask for feedback from the associates that most impacted by these changes. The greatest ideas can come from the people who actually do the job daily!


  11. "Picker"

    Star Star Star Star Star
    Former Employee - Warehouse Specialist in Louisville, KY
    Former Employee - Warehouse Specialist in Louisville, KY

    I worked at Kenco Group (Less than a year)

    Pros

    Alright pay. Small team but realistically they have come up with a few better ways to paying employees.

    Cons

    Robot work...I'm human. Here they push you to the limits. Some weeks 70 plus hours


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