Kensington Management Services Reviews
Updated Jun 1, 2021
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Approve of CEO
Michael Thomas Jr.
15 Ratings
- Current Contractor★★★★★
Pros
KMS genuinely cares for their staff
Cons
So many shifts and cases to choose from
- Current Contractor, more than 1 year★★★★★
Pros
You have a lot of flexibility in scheduling
Cons
Worst company to work for. First of all they don’t provide any training. You watch modules and take tests. They don’t tell you how you would be doing the job daily. The staff doesn’t respond back to you when you send an email. Then when you go to the director he doesn’t respond back either. They are very unprofessional. The pay sucks also.
Continue reading - Former Contractor, less than 1 year★★★★★
Pros
Flexible Low-manage load Good experience Decent pay Responsive team
Cons
Not getting paid when client is absent
- Former Contractor, less than 1 year★★★★★
Pros
I've been working with KMS since May of this year, and I am very pleased with their new Recruiter. She staffed me on shifts so quickly. She communicates with me in a professional manner and understands what it is like to work within the Behavioral Health Field.
Cons
Sometimes there are so many cases and shifts to choose from, it can be a little difficult narrowing down to the shift or case that would be the best fit for me.
Continue readingHello, this is Michael Thomas Jr. . Nothing makes me more happy than to see that you feel valued and respected. There is nothing I talk about more than the importance of respectful, professional relationships with everyone that works with KMS. Thank you for taking the time to write your opinion, I sincerely appreciate it.
- Current Employee, more than 3 years★★★★★
Pros
Great company to work for
Cons
Pay could increase but still fair
Continue readingKensington Management Services Response
Director
Hey there, this is Michael Thomas Jr.! I will be first person to agree the pay could be better. We are a part of the movement for the government to pay more for these important services, so we can pass that along to people like you! Thanks for the review and I am so happy you enjoy working with us.
- Current Employee, more than 3 years★★★★★
Pros
Getting to service clients of different backgrounds Gaining meaningful experience Gaining knowledge on an array of issues pertaining to Behavioral Health
Cons
No known way to advance within the agency offered. It would be nice to have courses that would ensure growth in the company. Some enter with basic set skills and don't progress because of time restraints due to employment. (ex. wanting to further schooling but case is a time conflict)
Continue readingKensington Management Services Response
Director
Thank you so much for taking the time to write such a thorough review. The only way to truly advance in the behavioral health field is to further your education (Master's, PHD, etc.) There are no courses that can replace a formal education, per state and local regulations (not KMS'). We regularly perform audits on staff files and notify staff of clearances that will expire. As I do at time of hire/contract, I always strongly suggest to set one's own reminders as well so we both are on top of it. - Michael Thomas Jr., Executive Director
- Former Employee★★★★★
Pros
Good pay, nice director. The location is better than the old philly location.
Cons
His staff and recruiters suck and don’t appear to be very well educated. There are often a lot of mistakes on payroll.
Continue readingKensington Management Services Response
Director
Hey there, Michael Thomas Jr., here. Thank you for the kind words about me. I am sorry your experience didn't match what we strive for. I will take this feedback and address with my team so we can improve immediately. Thank you very much for taking the time to provide your feedback.
- Current Employee, less than 1 year★★★★★
Pros
Love the staff. Extremely friendly and polite.
Cons
Have nothing bad to say
Continue readingKensington Management Services Response
Director
Thank you for taking the time to write a review! I am glad we are everything you hoped for. We work very hard to be the best possible place to work and people like you are what gives us such a great reputation. -Michael Thomas Jr., Executive Director
- Current Contractor, less than 1 year★★★★★
Everything is very professional and very polite and nice welcoming staff.
RecommendCEO ApprovalBusiness OutlookPros
Multicultural and kind and they extend their help with everything.
Cons
I have yet to have any cons or dislikes.
Continue readingKensington Management Services Response
Director
Thank you so much for taking the time to write a review. The multicultural aspect of KMS is one of our greatest strengths! I am so happy you are having a positive experience with KMS. -Michael Thomas Jr., Executive Director
- Current Contractor, more than 1 year★★★★★
Pros
They are always cases available for you to work whether it 10 hours a week to 35 hours a week. I also like that you are able to get and keep in touch with the staff and the resources that are available.
Cons
There are no benefits available for us and salary amount especially when we are required to do so much while working with our client(s). The new office is out of reach for some of us that aren’t driving.
Continue readingKensington Management Services Response
Director
Thank you very much for taking the time to write this review. This is how we learn and get better. With contracting, there are no health benefits, this is true. We make everyone aware of this up front right at time of interview. You are right that you, and everyone else in this field, should get paid more. Unfortunately, reimbursement rates from the state and insurance companies rarely increase. Thus, it makes it very difficult for the front-line worker to be paid more. -Michael Thomas Jr., Executive Director
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