KeraLink International Reviews | Glassdoor

KeraLink International Reviews

Updated September 13, 2017
24 reviews

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2.6
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Timothy E. Askew
10 Ratings

24 Employee Reviews

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  1. "Medical Eye Bank of Florida"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ocular Technician in Orlando, FL
    Former Employee - Ocular Technician in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at KeraLink International (More than 3 years)

    Pros

    At the time of my employment, and during my main period of employment, it was a great place to work. To be clear, I spent one year of working full time then roughly 2.5-3years of working during holidays/random weekends while I was in school.

    Ill list the following as "Pros" of working here:

    -Great training (people who trained me were excellent)
    -Given great deal of autonomy as soon as you were trusted and/or signed off
    -Giving people the gift of site, doing something that mattered
    -Very flexible with scheduling
    -A great entry level position into the medical field

    Cons

    The hours as a recovery technician could get long (ive had shifts where in a span of 30 hours, 22 of those were spent on the job). Its more the nature of the job than anything else, coordinators if you told them you were getting swamped or it was unsafe would do their best to hold cases for the next shift.
    Sometimes recovery errors that counted as faults but were just the nature of the donor were counted against you. These things you just could not control and had to accept it.
    On call pay could definitely use an increase, pay is mostly related to how many cases (donors) you got during your shift. I have had shifts of 24-36 hours straight of no cases which hurt financially.

    Advice to Management

    At times I was unhappy with the way things were operating and it became difficult to voice my opinions, was told many times "thats your job" or "thats just the way it is".


  2. "Go there only if you have no other options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, CA
    Former Employee - Anonymous Employee in Richmond, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KeraLink International part-time

    Pros

    1. People in the office are friendly and nice.
            2. There are snacks during breaks, well, I know this is dump but I cannot think another Pros.

    Cons

    I should not mention names, just say there are problems on trhe management level. Lack of communication, treat tempory employee with minor respect, they can say you are doing very fine, and glad have you on board this week; then fired you without any notice ahead next week, with no explaination.

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Baltimore, MD
    Former Employee - Director in Baltimore, MD
    Recommends
    Approves of CEO

    I worked at KeraLink International full-time (More than 3 years)

    Pros

    I worked for TBI for many years. I think the organization does incredible things for patients and the world. Tim Askew was an incredible leader.

    Cons

    The only cons at this company are the same at any company, if the wrong leaders or bad leaders are empowered, there will be bad or zero results.


  4. "TBI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at KeraLink International full-time

    Pros

    Mission - What better job than to help blind people see

    Cons

    Need to find a way to help more people


  5. Helpful (1)

    "TBI production tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, CA
    Current Employee - Anonymous Employee in Richmond, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    friendly technicians, terrible management

    Cons

    terrible management, faulty equipment, do not care about employees

    Advice to Management

    Need to recognize the hard work and impossible hours put in by the production technicians. Currently looking for another job. Extremely unprofessional.


  6. "Very Unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Two week paid vacation, double time during holidays

    Cons

    everything else! this company stinks!

    Advice to Management

    Fire the whole Baltimore team and start fresh!


  7. Helpful (2)

    "Positive Goals Poor Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Coordinator in Memphis, TN
    Former Employee - Technical Coordinator in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at KeraLink International full-time (More than 3 years)

    Pros

    Non-Profit organization that helps many people.

    Cons

    Disconnect between upper management on the ground processes. Non-Competitive payscale for employees.

    Advice to Management

    Provide quarterly or bi-annual reviews for employees, career planning would be a nice benefit as well. Keep in mind the end user and quality of product.

  8. Helpful (2)

    "Good people questionable management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Technician in Richmond, CA
    Former Employee - Process Technician in Richmond, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The gift of tissue donation positively effects more than 100,000 people in the US alone. Sight to the blind, sports medicine grafts, they do it all.

    Cons

    Management does not communicate well with the lab teams. SOP's are always changing. Lab personnel work at least 65 hours a week while the people outside work 35-40 yet they are the ones making all the money for light work. Lab personnel do not receive benefits as most are temps not permanent employees.

    Advice to Management

    Improve the work conditions and hours so that not everyone you hire quits within three months. ( I was one of seven employees hired at one time and we all left within three months). Also hire people to do the job you advertise so your honest about the work they will actually be doing.


  9. Helpful (2)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and work environment. Worthy cause!

    Cons

    Very few cons. Overall a great place to work.

    Advice to Management

    Recognize and reward the production team who is the lifeline of the organization. They are caring people who treat donations and production with the utmost respect.


  10. Helpful (7)

    "TBI: Where Careers Go To Die"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KeraLink International full-time (Less than a year)

    Pros

    TBI employs some fantastic people who care deeply about the gift of donation. During my time at TBI, I observed some tremendous teamwork across multiple departments.

    Cons

    TBI lacks organizational leadership. The senior management team is not engaged in the development of the organization. As a not for profit charitable organization, TBI has lost its way. The focus (and driving force) within the organization is revenue. Senior management from Baltimore manages through intimidation. There is no focus on quality because senior management couldn't care less about improving processes or systems. Candidates considering a position with TBI, beware...

    Advice to Management

    The CEO really needs to clean house in senior management. You have a lackluster team, some of whom spent the majority of their time behaving like tyrants. Management needs to motivate their staff rather than intimidating them to get what they want.


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