Kern Schools Federal Credit Union Reviews | Glassdoor

Kern Schools Federal Credit Union Reviews

Updated March 1, 2019
13 reviews

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4.2
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Dr. James Fillbrandt
6 Ratings

Employee Reviews

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  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology Specialist in Bakersfield, CA
    Current Employee - Information Technology Specialist in Bakersfield, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kern Schools Federal Credit Union full-time (More than 5 years)

    Pros

    Very Friendly and helpful staff.

    Cons

    Due to employment of younger personnel, HR rules tend to be a bit stricter than average.


  2. "Teller and customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kern Schools Federal Credit Union part-time

    Pros

    Great atmosphere and positive workplace. Loved working here.

    Cons

    Can’t think of any cons.

  3. "One Big Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashiering Supervisor in Bakersfield, CA
    Current Employee - Cashiering Supervisor in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kern Schools Federal Credit Union full-time (More than 5 years)

    Pros

    Everyone treats you like family starting at the top with the CEO and senior team. They recently had the Disney Institute come in for a day which was magical. Great benefits and decent pay. If you work hard, you can move up.

    Cons

    None. KSFCU is a great place to work.

    Advice to Management

    Keep it up!


  4. "For I.T. Professionals Only | Please Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Engineer1 in Bakersfield, CA
    Former Employee - Enterprise Engineer1 in Bakersfield, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kern Schools Federal Credit Union full-time (Less than a year)

    Pros

    My co-workers in our immediate group were great. Very intelligent, fun group of folks to work with. Most credit union employees were very friendly and helpful.

    Cons

    Please be advised that most I.T. positions at KSFCU will require you to be on-call. The purpose of writing this review is to make folks aware as it severely impacts work/life balance. No overtime is every allowed so split shifts are required. This is 24/7 operation that is only staffed 8x5. You will most likely NOT be told this upon hire.

    On-Call is 7 days/week and the policy is as follows:

    1. You are issued a highly restricted/hardened company mobile phone.
    2. Hours vary but weekday on-call is typically 6:00pm - 6:00am (12hrs)
    3. Weekend on call varies as well but usually 8:00am - 8:00am (24hrs)
    4. During on-call you are expected to closely monitor email on your company mobile device. All equipment and software is monitored, there are a high volume of emails.
    5. You have 30 minutes to acknowledge any email alert including false positives. Failure to comply may result in disciplinary action the following day. This includes during the night so you must check email at least once each hour throughout the night in case an alert requires response.
    5. The additional compensation for these duties is very low and there is almost never overtime included.
    6. I was on-call one Friday, one Saturday and one Sunday each month leaving only a single weekend free. You will have to trade days with co-workers to free additional time.

    Split Shifts

    You will also be expected to work split-shifts, sundays nights and weekends. The reason for split shift is there is NO overtime allowed AT ALL. These are typically not planned and surface at the last minute.

    If you are in an Engineer position be advised the job duties are nothing more than a glorified help desk position. It requires little to no critical thinking. I found it was not challenging at all. The compensation is at the lower end of competitive. There is upward mobility but be advised that it's a VERY SLOW climb. The environment is highly compartmentalized and groups are almost constantly being merged then split again. Due to this additional job duties will be added without prior notice or any formal training. Since the beginning of 2018 there has been a high volume of turnover in I.T. at KSFCU.

    Advice to Management

    None


  5. "Kern Schools treats you like family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Bakersfield, CA
    Former Employee - Member Service Representative in Bakersfield, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kern Schools Federal Credit Union part-time (More than a year)

    Pros

    There was a great team environment, they were always providing incentives, yearly raises, great company structure, accountability, opportunities for growth

    Cons

    At times, there was too much of an emphasis on selling products. It put representatives in somewhat uncomfortable situations at times.

    Advice to Management

    Continue the trend of being personable and being transparent with the company


  6. "Being a Credit Union Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Bakersfield, CA
    Former Employee - Loan Officer in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kern Schools Federal Credit Union full-time (More than 3 years)

    Pros

    Great Employees, Great Benefit Package

    Cons

    I have no cons to report

    Advice to Management

    I have no advice to report


  7. "Member focused environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Officer in Bakersfield, CA
    Current Employee - Financial Service Officer in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kern Schools Federal Credit Union full-time (More than 5 years)

    Pros

    If you are a motivated individual with a can do attitude you will have ample opportunity to move up. Management is encouraging.

    Cons

    Can sometimes remind you of high school clics depending on the branch you work at. Understaffed at times so you carry the work load of others.

  8. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Mount Pleasant, AR
    Former Employee - Branch Manager in Mount Pleasant, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kern Schools Federal Credit Union (More than 5 years)

    Pros

    The salary and benefits package is very competitive

    Cons

    Hours are a long but you are salary so it is to be expected.

    Advice to Management

    Focus on the team


  9. "Financial Advisor Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisot Assistant in Bakersfield, CA
    Former Employee - Financial Advisot Assistant in Bakersfield, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Strong Company Culture, focused on the employee

    Cons

    Little chance for advancement because of size of company


  10. "Greatness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Engineer in Bakersfield, CA
    Current Employee - Enterprise Engineer in Bakersfield, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kern Schools Federal Credit Union full-time (More than a year)

    Pros

    Great team and co-workers.

    Cons

    hecktic schedules and a huge amount of project work. The business management team is not well aware of the importance in the infrustructure and cost to maintain or implement it properly.

    Advice to Management

    Get in touch with those managing the network and hardware infrastructure at the core level. I.T budgets need to be reviewed.