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Kessler Collection Employee Reviews about "corporate office"

Updated Mar 28, 2020

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Found 7 of over 152 reviews

3.2
45%
Recommend to a Friend
61%
Approve of CEO
Kessler Collection Chairman and CEO Richard C. Kessler (no image)
Richard C. Kessler
94 Ratings
Pros
  • "If you want a challenging yet rewarding career opportunity then bring your skills and talents to the Kessler Collection(in 6 reviews)

  • "If you love the Arts you will feel delighted since the properties are full of inspiring artwork and each hotel hosts monthly art events(in 5 reviews)

  • Cons
  • "It's a really great company, I would suggest Kessler everyone seeking a positive environment to grow(in 17 reviews)

  • "Hotel runs high occupancy year-round so it can be stressful at times to be successful in delivering a high-level of service with every guest(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "corporate office"

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    1. 5.0
      Current Employee, more than 1 year

      Great company overall and promoted from within

      Mar 20, 2016 - Anonymous Employee in Savannah, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Marriott benefits, they promote from within, ability to innovate, get creative, suggest ideas. growing company and lots of opportunity to grow your career. There is a great atmosphere of fun but get it done at the same time. Lots of opportunity to gain feedback through performance review process, and 90 day reviews given. weekly meetings with dept heads allows more feedback and pulse checks to happen. annual increases issued. bonus for many salary positions. "job coach" program is very good and shows investment in a new hire during their first week. Kessler invests in its grand performers and there is also a "kessler cares program" which helps its ownemployees when needed and also the local community. When there are poor performers, they are willing to push them out if it is best for the whole. their employee engagement survey results as a company (done yearly), put them at the top of the hospitality industry.

      Cons

      every company has negatives and to think that there aren't any when interviewing is naive. Take the negative feedback on this site for what it is...mainly from ex-employees. Your ideas are heard, but don't be hurt if corporate or your managers don't agree with your opinion. That isn't always going to be the case. Corporate does have the family run feel but they do a great job as they are very skilled and knowledgeable about what they do. as they have grown they are also expanding their corporate office with hospitality professionals. this is good!

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      3 people found this review helpful
    2. 3.0
      Former Employee, more than 1 year

      Solid Overall Experience

      Mar 28, 2020 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company is stable, Advancement is attainable, Good public image, Nice properties/product.

      Cons

      Corporate office in Orlando, most everything goes through them first. High turnover in all departments as the nature in Hospitality. Constantly adapting to new policies and bonus structures (especially in Sales).

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    3. 1.0
      Former Employee, less than 1 year

      Awful Company to Work For

      Apr 26, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Marriott discount is the only pro to working for Kessler.

      Cons

      The leadership is awful especially in the Corporate office. The corporate office is full of superficial people. The benefits are awful and extremely expensive. As an employee you aren't even eligible to contribute to retirement until you hit the one year mark which very few employees ever do. The turnover rate is astonishing. If you are interviewing ask that question.

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      4 people found this review helpful

      Kessler Collection Response

      Director of Training

      Engaged Grand Performers are the most important part of our business. We're sorry that this was not your experience but appreciate your feedback and are glad that you found the Marriott discount to be a benefit.

    4. 1.0
      Former Employee, more than 1 year

      Avoid these guys

      Jun 15, 2017 - Manager in Savannah, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Location. Close to public transportation.

      Cons

      Huge corporate office micromanages every tiny detail at our hotel. But they make no business sense and are the whims of the COO who has little operational experience and creates a bubble of fear for those around her. Corporate HR demeans employees who are treated with no respect and they are not truthful. A few of the reviews here were written by them. They love doing surprise inspections to show you how bad you are. The have no trust in anyone.

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      3 people found this review helpful
    5. 2.0
      Former Employee, more than 1 year

      Not so Good

      Jun 22, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beautiful Product, Company seeming to be growing, small enough to participate in direction.

      Cons

      Do not believe business model is sustainable. Lack of support from Corporate Office, instead my experience was one of "gotcha" and demeaning.

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    6. 1.0
      Current Employee, more than 1 year

      Corporate Structure

      Jan 26, 2016 - Bartender 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discounted rate at Marriott Hotels.

      Cons

      This is really a poorly managed company. All decisions are dictated from corporate and property leadership has very little say. Corporate office implements SOPs that completely ignore the needs of the particular property and employe. There actions and management style actively make working there more difficult and unpleasant. There is also a revolving door of management.

      5 people found this review helpful
    7. 3.0
      Current Employee, more than 1 year

      Great hotel management - corporate leaves more to be desired

      Jul 31, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The hotels in the collection are some of the best I have ever worked at, the on-site managers are all wonderful and go out of their way to make sure you succeed, everyone is there to help you out and you are able to be an individual while perfecting your style of hospitality. I do truly enjoy working at the property I am at and I enjoy working with those I see on a daily basis. This is a great company to work for if you are looking for a "stepping stone" to a higher up position. Your daily work allows you to also make your own decisions so long as they fall within company guidelines that are extremely reasonable.

      Cons

      The corporate office has an air of secrecy to it, it is as if they want nothing to do with the employees who spend so much time putting money into their pockets, when the employees do meet corporate some are made to feel like those in corporate are somehow better than everyone else simply because they have a higher up position or make more money (which they are very good at flaunting). I personally think this is why some line employees have such great resentment for the corporate office. They admittedly place a sense of foreboding over the properties because many employees either fear or dislike corporate. Also if you are hoping to get a job to pay bills... this company is not for you they pay the absolute minimum, even to their most experienced employees and overtime is so "taxed" you end making barely enough to pay bills let alone pay for something like college tuition, instead you end up working crazy work weeks, being underpaid, and unrecognized for the insane amount of hours you put in.

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      1 person found this review helpful
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