Ketchum Reviews | Glassdoor

Ketchum Reviews

Updated June 2, 2017
18 reviews

Filter

Filter


1.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Ketchum CEO Rob Flaherty
Rob Flaherty
6 Ratings

18 Employee Reviews

Sort: Popular Rating Date

Pros
  • Creative agency, great people, opportunity for growth, commitment to work/life flexibility (in 16 reviews)

  • good work/life balance, interesting clints and challenging tasks (in 8 reviews)

Cons
  • the work/life balance of an agency can be stressful at times (in 30 reviews)

  • Long hours on month end and qtr closes (in 23 reviews)

More Pros and Cons

  1. "Digital"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ketchum full-time (More than 3 years)

    Pros

    For the most part everyone is nice and is trying to do great work. Paid days off, 401k option, mediocre heath care options.

    Cons

    I've worked with some of the most creative, innovative, inspiring people who have been underpaid, burnt out, and creatively destroyed. Upper management is run by favorites and politics. Account teams fear clients and add unwarranted and uneducated opinions on creative. Very little integration between different specialty teams and experts with account teams. Very, very little concern for work/life balance; a little more breathing room if you have kids, but if you don't its an uphill battle. A lot of great managers in the mid-level range, and double the amount of horrific mangers at higher levels. There is a desire and push to be involved in advanced technology, and yet the grasp on the current technology and trends is severely lacking. There are so many "boomerangs" or people who leave and come back because raises are abysmal and promotions are rare for mid-level employees.

    Advice to Management

    Try to recognize the talent you've already acquired and help employees grow and feel appreciated. Allow all employees to go through the 360 review process, including upper management.


  2. "Account Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ketchum full-time (Less than a year)

    Pros

    Great name associated with the company

    Cons

    not a great place to work, no management to look up to


  3. "Internship program is dumb"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in New York, NY
    Former Intern - Intern in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ketchum as an intern (Less than a year)

    Pros

    No pros that I can think of to be quite honest. Was here for a short period but Ketchum is going downhill with bad people.

    Cons

    Mean people, senior VPs that won't even talk to entry and mid level, unprofessional departments and teams, bad HR, people seem to be severely underpaid for such stressful work and a negative environment (Can go on forever).

    Advice to Management

    Hire happier people, fire the nasty people, motivate people, fix HR


  4. Helpful (2)

    "Assistant Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ketchum full-time (More than a year)

    Pros

    Big-name clients
    People
    Ensured career for life
    Competitive pay

    Cons

    Ketchum may be one of the top global PR agencies, but if it doesn't start innovating its practices, it's not going to stay afloat. Ketchum is too top heavy, and doesn't provide enough support or appreciation for their junior staff. Some people aren't suited to be managers, and Ketchum should hold them more accountable, as they hold the careers of junior members in their hands. Serious hierarchy issues among VPs.

    Advice to Management

    Hire more junior staff and support them with great managers, transparent promotion process, and decent coffee.


  5. "Ketchum Atlanta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Creative Director in Atlanta, GA
    Former Contractor - Creative Director in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ketchum as a contractor (Less than a year)

    Pros

    Most employees and coworkers were professional.

    Cons

    The Digital Marketing Manager lacks communication skill and tact and self absorbed.


  6. Helpful (1)

    "Fake it to make it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Ketchum full-time (More than 5 years)

    Pros

    Great reputation and resume builder

    Cons

    The new HR is disappointing and childish. They play favorites based on cliques and power rather than talent.

    Advice to Management

    Ole boys networks get you into trouble eventually (even when they are women)


  7. Helpful (1)

    "Racism - Ageism - Politics - NO GOOD FOR CREATIVES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Brooklyn, NY
    Former Employee - Designer in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ketchum (More than a year)

    Pros

    Other companies think this is a good place to work so it will be helpful for your career advancement. Put in a 2 year bid and now everyone is so happy to hire someone with agency experience. YAY you!

    Cons

    IF you are a young talented person of color, AVOID AT ALL COSTS

    After having my work stolen by an older freelancer. I found that there is preferential treatment based off of age. Ketchum is very "cliquey" and you can work as hard as you like but if you're not "in" then you won't get ahead. This place if full of backstabbing people who only know how to give directions are fear doing any real meaningful design. It's sad because anyone outside of the design department wouldn't know any better. If you want to have your ideas stolen and be underpaid and have your name tarnished by those around you, then work at Ketchum.

    Advice to Management

    Replace yourselves with people who actually know what they're doing. How can you have creative managers that don't know BASIC Adobe CC functions and be so blind to how they are treating the people they are managing???


  8. Helpful (4)

    "Not the place to be if you have any self-respect."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - ACD/CD in New York, NY
    Current Contractor - ACD/CD in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ketchum as a contractor (Less than a year)

    Pros

    Most of the people seem nice, considering it's a PR & Marketing company. Most staff seems more junior and inexperienced than their titles would imply.

    Cons

    Very disorganized & understaffed. Billing to a client is more important than producing good work - even half an hour of downtime will cause a call from HR/Finance to find out exactly why. Out of touch managers, at least on the digital side, who seem to have trouble managing even a small team with a not especially heavy workload.

    Advice to Management

    Get your acts together, or good people will stop walking through the door - assuming filling seats isn't more important than people interested in doing good work, that is.


  9. "Daily Firedrills"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Los Angeles, CA
    Current Employee - Vice President in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    High Profile clients, brands and projects

    Cons

    Ketchum is a work environment in which firedrills and last minute, sister PR team and crazy client requests are the norm. There is very little time to prepare well thought out strategic plans. Everything is last minute. Employees are expected to write presentations and routinely work during major holidays like Thanksgiving and SR. Mgmt doesnt even say thank you for working over the holiday. SR. Mgmt email and expect employees to work all hours of the night and day, evenings and weekends. SR. Mgmt. expects employees to travel on their personal time like weekends and evenings rather than during business hours/weekdays. SR. Mgmt are workaholics

    Advice to Management

    Embrace Work/Life Balance.


  10. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    not a bad location or office design

    Cons

    interns are swept under the bus in every department

    Advice to Management

    be more engaged


Showing 18 of 266 reviews
Reset Filters