Ketchum Reviews | Glassdoor

Ketchum Reviews

Updated December 5, 2017
46 reviews

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3.0
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Ketchum CEO Rob Flaherty
Rob Flaherty
9 Ratings

46 Employee Reviews

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Pros
  • Creative agency, great people, opportunity for growth, commitment to work/life flexibility (in 17 reviews)

  • good work/life balance, interesting clints and challenging tasks (in 9 reviews)

Cons
  • Work/life balance can at times be difficult (in 35 reviews)

  • Long hours with no overtime compsenation (in 26 reviews)

More Pros and Cons

  1. Helpful (2)

    "Terrible Parents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    Good Culture while times are good.

    Cons

    Parent company pulling all back end services crippling the company with severe service issues.

    Advice to Management

    Go private!


  2. Helpful (1)

    "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great co-workers especially in Digital, room for growth, flexibility to work from home.

    Cons

    Long hours with no overtime compsenation.

  3. Helpful (4)

    "A sense of loyalty made me stay too long."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in New York, NY
    Former Employee - Partner in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Ketchum full-time (More than 10 years)

    Pros

    I met some great people who I will always know and would love to work with again.

    Cons

    Set in ways , struggle to adapt to change .


  4. "Senior Media Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Ketchum full-time

    Pros

    Most of the people were very nice, I had an opportunity to work on new business proposals and to present to potential new clients, I had the opportunity to work with high -level clients.

    Cons

    Ketchum, like all PR firms want the shiny new penny, they love you for a few years and you are their favorite and then bam, someone new comes along and you are no longer the favorite one. That kind of behavior is very immature.

    Advice to Management

    Be fair to all your employees. If people deliver results for you, then make them feel they are cherished all the time. Keep motivating your employees.


  5. Helpful (2)

    "AAE salary review for Ketchum"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Pros

    Good work environment full of smart people.

    Cons

    People are not mindful of other's time and projects get delayed because of petty preferential differences.


  6. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    Big clients, good work/life balance, smart people, and beer cart on Fridays!

    Cons

    Communication lacks from senior management and sometimes employees are not appreciated for their hard work


  7. Helpful (3)

    "Great resume booster but culture is lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Ketchum full-time

    Pros

    Great resources at the agency due to its size and high-paying clients. Clients are great for the resume. Entry level people learn a wide variety of skills.

    Cons

    Promotions are not solely based on skill and instead are all about office politics. Several promotions were given to people who stayed in the office excessively late instead of people who work more effectively and smarter. They try to position people in higher positions but won't promote them or give them a raise. I would recommend staying at Ketchum max two years and getting out. The office also needs to re-evaluate their diversity efforts in hiring and retaining diverse employees. The office is can also be very gossip-y at times and people are constantly talking about one another which creates a competitive environment. It is also impossible for junior staff to take real vacations because there is no one who will cover them or they feel extremely uncomfortable asking people to cover them. Junior staff are also doing a LOT of admin work for the first 4 years of their career.

    Advice to Management

    Consistent promotion process across the scale or switch to a once/twice a year time where everyone is evaluated. Encourage VP's to create a better work life balance. Make sure client managers do not over service clients which creates difficulties for junior staff.

  8. "Producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer
    Recommends

    Pros

    Extremely professional and organized during prep and shoot.

    Cons

    Less organized during editing process, missed meetings and somewhat scattered on follow-up.

    Advice to Management

    Better communication.


  9. "Great culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture, great people to work with

    Cons

    Compensation is below average, lack of transparency within organization


  10. "Standard PR firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ketchum full-time (More than 3 years)

    Pros

    Top-level clients with lots of opportunities for professional development

    Cons

    Change happens slowly and you have to be your own advocate. There's little accountability for high-level colleagues who don't pull their weight and take advantage of their subordinates.


Showing 46 of 296 reviews
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