Ketchum Reviews | Glassdoor

Ketchum Reviews

Updated April 16, 2017
37 reviews

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3.0
Star Star Star Star Star
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Ketchum CEO Rob Flaherty
Rob Flaherty
8 Ratings

37 Employee Reviews

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Pros
  • Great culture, great people to work with (in 15 reviews)

  • good work/life balance, interesting clints and challenging tasks (in 8 reviews)

Cons
  • the work/life balance of an agency can be stressful at times (in 28 reviews)

  • Either very long hours or not enough work (in 21 reviews)

More Pros and Cons

  1. "Standard PR firm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ketchum full-time (More than 3 years)

    Pros

    Top-level clients with lots of opportunities for professional development

    Cons

    Change happens slowly and you have to be your own advocate. There's little accountability for high-level colleagues who don't pull their weight and take advantage of their subordinates.


  2. Helpful (4)

    "Circa 1995"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    I have been working at Ketchum full-time (More than a year)

    Pros

    Cool clients-smart people-Barri Rafferty & Mike Doyle and leadership in general is impressive

    Cons

    unless you are on the digital team be prepared for a non open floor plan and cubicles or strange offices without windows-everyone and every dept. seems fragmented because of it. overall Ketchum is an environment that craves collaboration but due to space issues we are not living up to our potential


  3. "Fantastic people, over-worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    great group of people that really care about the development and well being of their peers. There is a shared sense of work hard play hard

    Cons

    unfortunately there is no work life balace. people are extraordinarily under payed and there is not many internal opportunities


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  5. "Great for starting a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in New York, NY
    Current Employee - Research Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ketchum full-time (More than a year)

    Pros

    Great opportunity to enhance your resume working with an experienced team

    Cons

    The opportunity to show your skills does not exist until you are more senior

    Advice to Management

    Improve your training protocol and offer leadership training to managers.


  6. "Pretty Good for a PR Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    No opinion of CEO

    I worked at Ketchum full-time (More than 3 years)

    Pros

    smart, talented people work there

    Cons

    it's a PR agency so there's a lot of work, difficult clients and very little work/life balance


  7. Helpful (1)

    "Great experience that comes with a cost"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Ketchum full-time (More than 10 years)

    Pros

    You'll get great experience and insights at this world-class agency that are second to none.

    Cons

    Your great experience comes with cost. Sure, you might have a giant salary. But forget about spending it, forget about having a life, forget about having a modicum of control over your schedule, say no and you're screwed, and forget about having a family. Find someone else to raise your kids.

    Advice to Management

    See above.


  8. Helpful (6)

    "Hard working people, big-name clients and variety; inconsistent management & employee treatment, long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ketchum full-time (More than 3 years)

    Pros

    * Big, accomplished agency with lots of varied practices and high-profile clients.
    * Many very dedicated and creative people who work hard, put the client first, and drive successful, coordinated campaigns.
    * International brand recognition, industry awards.
    * Offices all over the world offer opportunities for transfer, travel, cultural exchange, fresh perspectives, and global influence and interchange.
    * Youthful energy paired with a strong history of experience in the business and stability of an older, well established agency.
    * Fast-paced and often exciting atmosphere, lots of teamwork and collaboration on client work.
    * Variety of training opportunities, talks, etc. Events and conferences.

    Cons

    * Some really poor management examples in a few cases, including self-aggrandizing behavior (passing risk and failure down, taking personal credit for achievement), not enough thought about employee incentives and career development, etc.
    * Some people are treated very well, given "rock star" status, and others are scapegoated and mistreated, seemingly not in relation to merit, but more based on relationships and rapport with managers.
    * Often over-emphasized focus on new biz while existing projects go sideways (internally, but never allowed to negatively impact clients), staff gets burnt out working long hours or doing damage control, etc.
    * Too many managers doing "strategy," wining and dining leads, attending conferences, and driving staff to put in extra work on pitches while still meeting billability targets and deadlines.
    * Some people are more sparkle than substance. Company culture is often more focused on appearance than reality.
    * Big, old agency is sometimes slow-moving, risk-averse, and feels a little late reacting to trends and market shifts.

    Advice to Management

    Consider whether managers are actually providing leadership or adding value. Give credit where credit is due, and not where it's not.


  9. "Interesting experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Washington, DC
    Former Intern - Anonymous Intern in Washington, DC
    Doesn't Recommend
    Approves of CEO

    I worked at Ketchum as an intern

    Pros

    Training: employees have many opportunities to grow.

    Cons

    The work hours can be long especially when you're sitting in a cubicle all day.

    Advice to Management

    Try to get out and talk to your employees. Of course there are things like email and IM but showing your face would be nice.


  10. Helpful (4)

    "Fantastic company with great clients. Work, No Life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    - Great global PR firm with very connected network
    - Opportunities for higher-level employees abroad
    - Fortune 500 clients open to creative campaigns
    - Resources across the network to help employees personally and professionally

    Cons

    - Extremely low pay, despite claims of competitive salaries
    - Bright individuals, average collective groups
    - Serious attitude problems that slide without repercussions or comment
    - Company and management expect employees to work serious overtime with no consideration of personal life
    - Company finds any and all ways to cut costs, including eliminating positions
    - Office culture is clique-y, oriented to group-think
    - Boasts being the best in the industry, but company leadership constantly compare campaigns, clients and opportunities to Edelman. Tired of hearing about what Edelman is doing, rather than what Ketchum could be doing.


  11. "Great place to learn and grown"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in New York, NY
    Current Employee - Assistant Account Executive in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    Retains well-respected clients
    Great sense of community (depending on what office you work in)
    Good for developing skills applicable to all industries and professions
    Strong emphasis on creativity and innovation

    Cons

    Junior levels carry heavy work load but pay is not competitive (typical for agencies)


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