Ketchum Reviews in Washington, DC | Glassdoor

Ketchum Washington Reviews

4 reviews

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Washington, DC

2.0
StarStarStarStarStar
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Ketchum CEO Rob Flaherty
Rob Flaherty
1 Rating

4 Employee Reviews

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Pros
  • Creative agency, great people, opportunity for growth, commitment to work/life flexibility (in 16 reviews)

  • You get to work with big name clients (in 8 reviews)

Cons
  • Work/life balance can at times be difficult (in 33 reviews)

  • Long hours, not great pay, was spread across many clients at times (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Ketchum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Specialist in Washington, DC
    Current Employee - IT Support Specialist in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    Ketchum DC is fun and the ppl are nice and friendly.

    Cons

    Employees are not given their do.


  2. Helpful (4)

    "Great experience but they burn through people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Disapproves of CEO

    I worked at Ketchum full-time (More than 3 years)

    Pros

    High profile clients and engaging projects. Cutting edge digital and creative departments. Great place for junior PR professionals to gain valuable experience.

    Cons

    Morale is extremely low – management views employees as interchangeable 'resources' to be worked into the ground. Account teams agree to insane deadlines without consulting those who will be executing the work. Managers think nothing of calling at 10pm or over weekends with the crisis du jour.

    Advice to Management

    Manage your teams. I experienced weeks where my direct manager never even spoke to me. Absent or un-engaged managers can create a volatile workplace where employees are pitted against each other and back-stabbing gets you ahead.

  3. Helpful (3)

    "It's OK, but not going to stay here forever"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    As far as PR Agencies in DC go, Ketchum is a pretty good one. More transparency from upper management on financials and such.

    Cons

    Volume of work is absolutely crushing, work-life balance is a joke. Not enough staff to do the work -- ending up with more freelancers than staffers. And benefits are below industry standards -- two weeks vacation when most other DC agencies offer three to begin with. Very little sick leave too.

    Managers don't have enough time to do their management tasks -- so reviews are 6-months late, no one has time to worry about career progression for those outside the traditional account-team roles.

    Only ideas that are given credence are those surrounding social media. While social media is definitely growing faster than anyone ever imagined, can't hand our hats on that alone.

    Advice to Management

    You're going to start losing people if you don't take care of them. Two weeks vacation is not nearly enough when everyone puts in 50-hour weeks.


  4. "Met some nice friends, hated the work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AE in Washington, DC
    Former Employee - AE in Washington, DC
    Doesn't Recommend
    Approves of CEO

    Pros

    I met a great many friends while working at Ketchum. People I still keep in contact with to this day - many years after leaving (well, not many years). Frankly, that's about it.

    Cons

    Very little respect paid to employees. Too much concern with punching clocks. Stale environment. Very little money invested into the corporation or employees. Old infrastructure.

    Advice to Management

    Start all over. Look at your rentention rates and ask yourself, why are they so low?


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