KeyBank Reviews in Cleveland, OH | Glassdoor

KeyBank Cleveland Reviews

32 reviews

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Cleveland, OH

5.0
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KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
19 Ratings

32 Employee Reviews

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Pros
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  1. Helpful (1)

    "Good opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Management Reporting Analyst in Cleveland, OH
    Former Employee - Lead Management Reporting Analyst in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay and PTO Work-life balance Training

    Cons

    Hard to move-up
    Hard to stay engaged

    Advice to Management

    Set up a rotational program for more tenured employees, in order to avoid decrease of employee engagement.


  2. "Oracle DBA"

    StarStarStarStarStar
    Current Employee - Oracle Database Administrator in Cleveland, OH
    Current Employee - Oracle Database Administrator in Cleveland, OH

    I have been working at KeyBank (More than a year)

    Pros

    Great working Environment. enjoy working with this company

    Cons

    Do not know of any

  3. Helpful (1)

    "Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Cleveland, OH
    Current Employee - Systems Analyst in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than 10 years)

    Pros

    Great management culture. Employees are valued and their opinions matter. Great benefits, flexible working hours and work from home options. Relaxed, supportive atmosphere. Great annual bonuses and compensation.

    Cons

    Frequent reorganizations and job loss. Even so, Keybank is an outstanding place to work. I would recommend to anyone.

    Advice to Management

    Keep up the great work.


  4. "personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Personal Banker/Relationship Manager in Cleveland, OH
    Former Employee - Personal Banker/Relationship Manager in Cleveland, OH

    I worked at KeyBank (More than a year)

    Pros

    the bank pays well and good training

    Cons

    I really don't have much I didn't like it...


  5. Helpful (2)

    "Recruiting Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruting Coordinator in Cleveland, OH
    Former Employee - Recruting Coordinator in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KeyBank full-time (More than a year)

    Pros

    KeyBank has excellent programs for employees to get engaged, opportunity to work on larger projects with Sr. leadership. Company cares about their employees and community - fosters that with giving back. Education and development opportunities. Female CEO in Banking!

    Cons

    Some favoritism at lower level management - continue training programs on management. Difficult to break out of Silos. People don't leave companies, they leave bad managers.

    Advice to Management

    Keep up the good work with C-Suit strategy / communications to the entire organization.


  6. "Investment Banking Analyst"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Investment Banking Analyst in Cleveland, OH
    Current Employee - Investment Banking Analyst in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank (More than a year)

    Pros

    The people are extremely kind and accommodating

    Cons

    Unclear packagewhen first received offer.


  7. Helpful (1)

    "A company on the rise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Cleveland, OH
    Current Employee - Senior Vice President in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KeyBank full-time (More than 3 years)

    Pros

    Clear strategy and increasing investment in people after wilderness years with a focus on what matters.

    Culture supporting change agenda and improved talent to take advantage of many assets Key has to win.

    Continued investment in key strategic priorities including digital, commercial and mortgage position the company to excel in the next few years.

    Cons

    Lack of adherence to true performance management allows poor performers to skate by to the detriment of the business.

    Combined with elements of "we have always done it this way" can make improving performance a challenge.

    Resourcing can also be a challenge. Need to invest in shared services resources who know how to communicate with the business and can drive a shared agenda forward.

    Advice to Management

    Add conviction to performance management and improve communication of the strategy.

  8. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Cleveland, OH
    Current Employee - Vice President in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A very well run money center bank with diverse businesses and a focus on adding fee revenue from the investment banking business to the traditional net interest income business of lending and retail banking. Key hires great people and exhibits solid midwest values in how it treats employees. This is a great place to work

    Cons

    Government regulation has made operating in a bank more and more difficult. So much compliance paperwork makes work in any bank increasingly difficult.

    Advice to Management

    Keep up the focus on hiring great people, adding fee based revenue streams to complement the NII businesses, and don't forget about lending to the middle-market where there are a tremendous number of great opportunities.


  9. "Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Cleveland, OH
    Former Employee - Employee in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company has great benefits and and great people

    Cons

    At times there may seem to be a lack of vision at Executive level leadership, however great and smart people in lower level positions make it work.

    Advice to Management

    Develop and communicate a long term strategy for the bank and then give it time to play out.


  10. Helpful (1)

    "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data Analyst in Cleveland, OH
    Former Employee - Senior Data Analyst in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible work environtment, work from home option, good PTO allowance, bank holidays, good for promotions within company

    Cons

    dealing with corporate bureaucracy and layers of management, too many meetings, sometimes you're treated like a number not a person


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