Keystone Automotive Reviews | Glassdoor

Keystone Automotive Reviews

Updated October 23, 2016
30 reviews

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2.4
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Joseph M. Holsten
6 Ratings

30 Employee Reviews

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  1. Helpful (1)

    "Delivery driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Plenty of overtime. Pay and benefits are ok.

    Cons

    Management has their favorites if you are not in the group you will not advance. PTO is almost impossible to take (5 weeks notice was not enough to take 2 days off). Promotions are given to someone in the favorites group and then announced like everybody had a shot at it. Management will tell you what you want to hear to shut you up and act like your input is important but blow you off when you walk away.

    Advice to Management

    Listen and take advice from your employees. You wonder why there is a high turnover rate people don't quit companys they quit managers. Treat all employees equally.


  2. "Route Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Driver in Smyrna, TN
    Former Employee - Route Driver in Smyrna, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Keystone Automotive (More than a year)

    Pros

    Come in every day and leave when done

    Cons

    Lots of favoritism, job is unbearable, look elsewhere if you want to be treated with respect

    Advice to Management

    Try doing the job yourself instead of watching others.


  3. Helpful (1)

    "wearhouse associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    plenty of over-time hours, paid holidays

    Cons

    not paid enough for hard back labor done in the heat of the warehouse, upper management barks orders but dose not help with work load, no growth with-in the company or opportunities for growth.

    Advice to Management

    give more opportunities to those showing that they can handle work load secondly, are willing to advance to the sake of the company and also figure out a better way to pay the people who deserve the actual pay that they should get not giving people who don't deserve (don't work hard) better pay than the people that do deserve (people that work hard/ non stop) better pay.


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  5. Helpful (1)

    "Call Center Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Kearny, NJ
    Current Employee - Call Center Representative in Kearny, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing really place is a horrible job to be in.

    Cons

    Management, pay, micromanagement, asking for time off is like pulling teeth, managers berate you for just the littlest mistake. They make you feel like you don't want to be there.

    Advice to Management

    Stop micro managing your employees you hired them for a reason with many years of customer service experience you don't need to be on top of them like little children.


  6. Helpful (1)

    "Inside Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Miami, FL
    Former Employee - Account Executive in Miami, FL
    Recommends
    Negative Outlook

    I worked at Keystone Automotive full-time (More than 10 years)

    Pros

    Hundred of accounts and lead procurement's. $200 million in sales each month alone. Great managers and colleagues. Good benefits and 401k, paid vacation time.

    Cons

    no job growth no way to move up in company and allot of pressure to take calls that take time away from more important tasks.

    Advice to Management

    Loosen pressure to take calls that take away from a session call with a possible new account and buyer or session with exiting client who needs nurturing and special attention.


  7. Helpful (1)

    "Poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Douglasville, GA
    Current Employee - Anonymous Employee in Douglasville, GA

    I have been working at Keystone Automotive (More than 10 years)

    Pros

    Nothing comes to mind honestly

    Cons

    Leaders at the Georgia location have no integrity. Highest turn over rate when compared to other locations.

    Advice to Management

    Listen more to what the workers have to say about the working environment.


  8. Helpful (1)

    "AR Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Receivable Coordinator in Lodi, NJ
    Current Employee - Account Receivable Coordinator in Lodi, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Keystone Automotive full-time (More than a year)

    Pros

    Task assigned fairly
    Ability to learn new things
    Work independently and responsible for assignment
    Management is reasonable

    Cons

    Benefits are limited as far no sick pay
    Not enough PTO
    No room for growth within the department
    limited staff

    Advice to Management

    give people more opportunity
    flexibility in schedule


  9. Helpful (2)

    "Great company"

    Star Star Star Star Star
    Current Employee - Delivery Driver in Nashville, TN
    Current Employee - Delivery Driver in Nashville, TN

    Pros

    40 hours in 3 days, 4 days off

    Cons

    Don't have any at the moment


  10. "Great place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Insurance plans are the best.

    Cons

    No set schedules for warehouse employees

    Advice to Management

    none


  11. Helpful (3)

    "Good people, poor management practices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Coordinator in Saint Cloud, MN
    Former Employee - Inside Sales Coordinator in Saint Cloud, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Keystone Automotive full-time (More than a year)

    Pros

    Fun people to work with, light-hearted and keep things fun. Flexible with time off and special requests. Most people will answer your questions and offer help if you're having trouble with some situations. Benefits are really nice, with a lot of different options. Never work weekends. Employee discounts on parts is extremely nice. You received a jacket or sweatshirt at Christmas, a $50 gift card and there's a gift swap at the end of the year.

    Cons

    There are no other bonuses. Inside Sales is nearly 85% incoming calls with no incentives and no bonuses. You make no commission but will handle 100+ calls with customers of varying difficulty and make some cold calls. Customers constantly call at the end of the day, so you're often late leaving. There is no training at all, I had to just ask the other ISC's what I should be doing, but when it's busy, you have no time to learn. There was also very little training on the computer programs you use. They handle thousands of different products, so unless you've worked in the industry, there is a substantial learning curve learning which products they stock, which needs to be special ordered ect. Management is minimal and extremely passive. As a driver, the parent company uses Keystone to deliver salvage parts and you are often presented with conflicting information that delays the routes.

    Advice to Management

    For management, if employees aren't doing what they need to be doing, they should be told. Countless times, supervisory employees would comment behind other's backs, about poor work they were doing, without ever confronting the employee about improving their performance. My manager told me on my exit interview the he noticed I was struggling, but didn't make time to improve, so I had no opportunity to improve myself or the company. The manager also scheduled a mid-year review, canceled it, and never followed up with me the rest of the year. Overall there was a lack of interest in my work and there was no reward for helping out with work, past my own job description.



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