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Keystone Human Services

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Keystone Human Services Employee Reviews about "upper management"

Updated Oct 16, 2021

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Found 213 of over 213 reviews
3.2
44% Recommend to a Friend
Keystone Human Services President and Chief Executive Officer Charles J. Hooker, III
68% Approve of CEO

Found 12 of over 213 reviews

3.2
44%
Recommend to a Friend
68%
Approve of CEO
Keystone Human Services President and Chief Executive Officer Charles J. Hooker, III
Charles J. Hooker, III
57 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and the joy of working with handicapped individuals .(in 9 reviews)
  • "Helping people in the community?(in 8 reviews)
  • "The direct supervisors were caring and had an open door policy.(in 5 reviews)
  • "Good PTO(in 4 reviews)
  • "Flexible hours (if your home allows)(in 4 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Keystone Human Services and is not affected by filters.

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Reviews about "upper management"

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12
  1. 4.0
    Current Employee

    Executive Assistant

    Oct 16, 2021 - Executive Assistant in Harrisburg, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love the company and it’s mission. Excellent benefits!

    Cons

    Wish there was more support and less blame from upper management.

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  2. 3.0
    Former Employee, more than 3 years

    needs for upper management

    Apr 21, 2016 - Program Director in Bethlehem, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company pays upper management well. They provide monthly meetings to keep communication flowing. The direct care staff really care about their individuals

    Cons

    after putting in so much time I felt I had no support from the upper managementso much time I felt I had no support from the upper managementso much time I felt I had no support from the upper management staff. They were not helpful to their empolyess during the big transition they faced. I was not trained for the position I held I was just thrown in and expected to learn on my own

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  4. 2.0
    Former Employee

    Lots of good people, lots of bad decisions

    Dec 30, 2021 - Program Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great relationships with coworkers Plenty of overtime, if you want it

    Cons

    Understaffed Upper management can be short-sighted Local leadership is disrespectful to managers Low pay but generous pto

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  5. 1.0
    Former Employee

    Program Director

    Jan 27, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The amazing individuals you support

    Cons

    Don't believe the Mission and Vision, it's all a lie. As a former long term employee, do yourself a favor and go somewhere else. You will get pushed around and everything will get dumped on you by the shady people In upper management. When you ask for help you won't get it, you are treated like you are replaceable. Good luck getting time off, it won't happen.

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  6. 1.0
    Former Employee, more than 1 year

    Run as far away as you can!! Don't let them fool you into thinking this is a good gig.

    Feb 8, 2018 - Treatment Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    +Lots of PTO +Standard Benefits Package (crappy Health Insurance, Vision, Dental, 401k). Nothing special. +Being able to care for individuals.

    Cons

    -Extremely Low Pay (industry standard). No raises policy. -Heavy work-place politics (My way or the highway type attitude) -Non-Unionized -Huge overturn rate (There is a reason they have a hard time hiring) -Upper management are out of touch with individual programs -Lack of direction/protocols -Lots of PTO, but no chance to actually use it -Heavy work-home stress for horrible pay

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    1 person found this review helpful
  7. 1.0
    Former Employee, more than 8 years

    Management

    Jan 5, 2017 - Anonymous Employee in Wilkes-Barre, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supporting the individuals & the direct support staff. This was a very rewarding job.

    Cons

    Where to begin! corrupt upper management, no value from upper management to the individuals, fear of being accused of something you didn't do, afraid of going to work because you get screamed at & threatened by those above you. STAY AWAY!!!!!! UPPER management talks a good talk but they don't care about the individuals they only care about making themselves look good.

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    4 people found this review helpful
  8. 4.0
    Current Employee, less than 1 year

    Experience is helpful

    Apr 5, 2020 - Associate Program Director in Wethersfield, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are many pros such as pay, benefits and working with individuals that need support in hygiene, coping skills etc. the company provides training such as first aid CPR and medication administration certifications.

    Cons

    Upper management is disorganized and constantly seems like they're trying to implement new ideas and plans that simply are a waste of time or resource. May experience vicarious trauma

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  9. 1.0
    Former Employee, more than 3 years

    Worst job I’ve ever had

    Dec 16, 2017 - Direct Care Staff in Sunbury, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learning more about disabilities Plenty of overtime

    Cons

    Upper management could care less about their employees. Focus seemed to be more on making money than the quality of life. Individuals that lived within the homes barley had a chance to deviate from the schedule forced upon them by management. Trainings were wonderful on paper but not relastic for working inside the homes.

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    2 people found this review helpful
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Glassdoor has 213 Keystone Human Services reviews submitted anonymously by Keystone Human Services employees. Read employee reviews and ratings on Glassdoor to decide if Keystone Human Services is right for you.