Keystone Mercy Reviews | Glassdoor

Keystone Mercy Reviews

11 reviews

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3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Michael A. Rashid
5 Ratings

Employee Reviews

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  1. "Assist member's and doctor's with their ongoing issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher in North Charleston, SC
    Former Employee - Teacher in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Keystone Mercy full-time (Less than a year)

    Pros

    Enjoyed working with different people and help coordinate health event's

    Cons

    Having to work overtime and getting home late

    Advice to Management

    Always have a positive attitude when dealing with your employee's and member's


  2. "If you can make it through a year, it is a good company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Claims Service Representative in Philadelphia, PA
    Former Employee - Provider Claims Service Representative in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Keystone Mercy full-time (More than a year)

    Pros

    It is a good paying job for anyone who wants to get their foot in their door. IF you are able to make it through a year, you can move around in that company.

    Cons

    It's fast paced and stressful. It was on an almost everyday basis that someone was carried out on a stretcher due to work related stress. You cannot take time off, since everything is done through a workflow system. In order to take time off, you need to have seniority AND your quality scores need to meet standards, otherwise you are screwed. Management can and will try to hold you from a promotion, even going so far to justify firing you. Some supervisors will disrespect you and auditors are very partial in how claims and calls are audited. It does, however depend on what line of business you work on and who is your supervisors.

    Advice to Management

    Be professional and treat your employees like adults, not children.

  3. "Keystone Mercy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Keystone Mercy full-time (More than 10 years)

    Pros

    Great opportunities to learn new technology if you're in the IT World. Use it for your next employer.

    Cons

    Not much advancement opportunities unless you're brought along by someone who was hired as a Senior VP. Atmosphere can be chaotic. Everything is urgent and due yesterday. If you don't jump when you're told to jump, everything is instantly escalated to the Senior VP.

    Advice to Management

    Your ivory towers are starting to impede your vision. Time to come out and mingle with the little people.


  4. "On site and Telecommuter"

    Star Star Star Star Star
    Former Employee - Co Ncurrent Review Nurse in Philadelphia, PA
    Former Employee - Co Ncurrent Review Nurse in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Keystone Mercy full-time (More than a year)

    Pros

    salary and benefits, easy commute

    Cons

    lack of communication from upper management


  5. "Good one"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Developer in Philadelphia, PA
    Former Contractor - Software Developer in Philadelphia, PA
    Recommends
    Approves of CEO

    I worked at Keystone Mercy as a contractor (Less than a year)

    Pros

    Recognition of work is good. Work life balance is good.

    Cons

    Need to increase market presence. Need to enhance the technology.

    Advice to Management

    Focus on business improvement and getting more clients


  6. Helpful (1)

    "Great place to work if you are in with the "in crowd""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    No opinion of CEO

    Pros

    The mission is wonderful and many associates believe in it and really want to do good by the community and help those in need.

    Cons

    Its all about who you know. Their is limited advancement opportunities in the organization unless you are a friend of someone.

    Advice to Management

    Give people a fair chance lets not promote based on who you know but rather who is capable of handling the job.


  7. "Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Keystone Mercy full-time

    Pros

    Best job I ever had. Awesome work place.

    Cons

    No cons. All pro. Nothing bad to say. Positive place to work

    Advice to Management

    Keep doing what your doing

  8. "Keystone Mercy Health"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Growing organization with very intelligent people, opportunities to contribute

    Cons

    Not always tasks to complete for interns

    Advice to Management

    Keep up the good work


  9. "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance
    Former Employee - Finance
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Keystone Mercy full-time (More than a year)

    Pros

    Large Company, growing markets, training, teambuilding, several of the people in various departments are great co-workers and care

    Cons

    Large Company, hesitant to try new ideas, too many "high-school" politics that greatly hinder the potential of the company. Alot of the tenured Directorsemployees have no outside experience to relate to and are subjected to their own bad habits, time after time.


  10. "Good company"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Keystone Mercy full-time

    Pros

    Benefits, work-life balance , culture, good management

    Cons

    Not as many mobility opportunities