Khoros Reviews | Glassdoor

Khoros Reviews

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Found 162 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
100%
Approve of CEO
Khoros CEO Pete Hess
Pete Hess
2 Ratings
Pros
  • "The reputation for good work/life balance is well deserved(in 19 reviews)

  • "Good (but diminishing) perks like free lunch(in 23 reviews)

Cons
  • "Lots of growing pains but part of being in an emerging market(in 9 reviews)

  • "Especially between upper management and the rest of the company(in 7 reviews)

More Pros and Cons
  1. Helpful (1)

    "Opportunities Abound"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than 3 years

    Pros

    Overall, I think Khoros has a great future ahead of it. It's not the right place for everyone, so I would suggest anyone looking to join ask questions in the interviews to make sure you think it's a good fit for you. * Amazing opportunities for all levels of the organization to grow in their career * A lot of learning and options to expand your knowledge of how businesses work * Decent benefits (including 4 / week...

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    Cons

    * Still a lot of unknowns * Disparate systems make for challenging day-to-day execution

    Advice to Management

    * Focus on employee morale * Don't underinvest in customer facing roles

    Khoros2019-03-25
  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategic Sales Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Khoros full-time for more than 3 years

    Pros

    Great company with lots of perks

    Cons

    Just acquired by Vista Equity, so working through a number of pains related to the merger

    Khoros2019-03-01
  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than a year

    Pros

    Work life balance. Competitive pay. Great leadership.

    Cons

    Lunch isn't served on fridays.

    Khoros2019-02-26
  4. Helpful (8)

    "Smoke and mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Khoros full-time for more than a year

    Pros

    - Downtown office with parking. - Some of the people who work there are creative, collaborative, and smart. - Amazing SXSW parties. - 100% covered health insurance. - Free lunch 4 days a week & snacks.

    Cons

    - The politics and gossip here are insane. In general, anyone in a management role is way more focused on managing up then they are helping grow and support the team they manage. - Middle management is a joke, personally speaking, my manager had no experience in leading (director level) and could care less about employee growth. I constantly asked for feedback and what I could do to get to the next level in my career...

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    Advice to Management

    Trust your employees more & give people growth plans.

    Khoros2019-02-02
  5. Helpful (6)

    "Lithium+Vista Equity Partners - Spredfast people = bad newco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Doesn't Matter 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Khoros full-time for more than 3 years

    Pros

    USED to be an awesome culture and workplace. Executive team had a vision

    Cons

    the merger/acquistion resulted in an inordinate amount of lithium leaders staying and a huge amount of Spredfast leaders being shown the door. It was publicly stated in meetings that the newco by the new president and CEO that they wanted young , inexperienced (and cheaper) people to grow into roles...smacked of agism across the company

    Advice to Management

    doesn't matter too late

    Khoros2019-01-27
  6. Helpful (1)

    "Good Job; enjoyed my time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Director in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Khoros full-time

    Pros

    Kind people, good product, snacks

    Cons

    high stress, high turnover, complex market

    Advice to Management

    none

    Khoros2019-01-16
  7. Helpful (12)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than a year

    Pros

    -Old leadership -Product development -People (old group)

    Cons

    Leadership at Spredfast used to have amazing leadership prior to the Lithium merger. Most of the original Spredfasters have left and now it is at least 50% Lithium. The C-suite of the new company seems formal, rigid & cold. It's too bad as Spredfast used to be awesome to work with & the culture was Play Hard, Work Hard.

    Advice to Management

    Focus on all employees that remain; not just the Lithium folks. Decisions on layoffs were hastily done without even meeting or getting to know folks. Most, if not all, of the layoff decisions were made without any input from direct managers. Chill out with all the formal changes. You are making the environment hard to be excited about.

    Khoros2018-11-20
  8. "Remote online moderator in London"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Austin, TX

      I worked at Khoros full-time (Less than a year)

      Pros

      Flexible working hours, online trainings

      Cons

      Cannot think of any cons

      Khoros2018-10-25
    • Helpful (9)

      "Learned a lot but wouldn't dare to go back"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Austin, TX
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Khoros full-time for more than 3 years

      Pros

      free lunch. parking downtown. SOME really cool, smart people to work with. relaxed work from home and "unlimited pto" are really nice. Getting to work for some of the biggest brands around is pretty awesome. Especially when you get to see your teams work in action on tv or a huge screen or whatever. I learned a lot in my time here, but mainly only because most managers were not capable of doing their jobs, so the...

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      Cons

      There is absolutely no career growth unless you want to suck up and brown nose the people above you. This causes people who have no business or experience managing a team to suddenly become your manager or get some other awesome promotion that is not deserved. Workplace gossip is constant. If you speak up because you and others on your team are unhappy, they'll find a way to shut you up. Even before the merger, there...

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      Advice to Management

      Promote the people who deserve it. Listen to the individual team members. Stop trampling over the people who actually care about the company.

      Khoros2018-11-08
    • "Good Ideas, Great Freedom, Execution a bit Lacking"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Engineer in Madison, WI
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Khoros full-time for more than 3 years

      Pros

      Put responsibility on the employees and kept out of the way Good ideas on where to take certain products Good office in Austin Very intelligent people in some positions

      Cons

      Remote employees are neglected and forgotten Product and Development on an island and don't work well with other departments Integrations seemed random and poorly thought out while big ones neglected

      Advice to Management

      Listen to the customer facing departments for suggestions on the product and integrations more as those departments are not in touch with the market as they should be. And pay more attention to remote employees as they are often left out.

      Khoros2018-09-26
    Found 162 reviews