Khoros Reviews

Updated May 7, 2021

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4.0
74%
Recommend to a Friend
92%
Approve of CEO
Khoros CEO  Jack Blaha
Jack Blaha
59 Ratings
Pros
  • "Compensation, work-life balance, good work(in 28 reviews)

  • "SocialFirst company wide meetings to the catered lunches 4 days a week in the Austin office(in 25 reviews)

  • Cons
  • "As most should know by now, these "Best Workplace in Austin" rankings can't be taken seriously(in 23 reviews)

  • "No 401k matching, health benefits outside Texas are basic(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      UX Designer Lead

      Apr 24, 2021 - User Experience Designer in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good colleagues and great location

      Cons

      so far no cons haha

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    2. 5.0
      Current Employee, more than 1 year

      Awesome team with an awesome product

      Jan 31, 2021 - Sales Engineer in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -get to work with big notable brands -talented workforce -financially stable and supported by Vista Equity Partners -great training -very likable ELT -unlimited PTO -promote from within -work remotely if you’d like (even in a non-Covid world)

      Cons

      -a lot of the work has to do with social media, but sometimes it’s nice to take a break from social. The fact that it’s part of your job makes that hard to do. Although with that being said, it’s not impossible to do. -just like basically every other software company, sometimes roadmap items get pushed back and you never actually know when something is going to come out. I must say though, timelines have been much faster than past companies I’ve worked at, and the product teams try to be as transparent as possible with constant updates.

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      2 people found this review helpful
    3. 1.0
      Former Employee, more than 1 year

      Worst Management I’ve ever had

      Apr 5, 2021 - Learning and Development Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good starter job (aka you’ll be doing other peoples’ work for them) - good amenities on site - okay work-life balance

      Cons

      - the worst leaders I’ve ever had (3 direct managers in 2 years) - none with learning and development experience - almost no upward mobility - 0 loyalty or appreciation for employees - Pay is absolute trash compared to anywhere else in the industry - Role creep (doing other people’s work)

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      1 person found this review helpful
    4. 3.0
      Current Employee, less than 1 year

      Great place to learn

      May 7, 2021 - Sales Development Representative (SDR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the team members are great!

      Cons

      teams can also be siloed

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    5. 4.0
      Current Employee, more than 3 years

      High-Growth, Corporate Environment

      Mar 24, 2021 - Strategist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Leadership invests in your career goals and personal growth; emphasis on promoting/hiring from within - Unlimited PTO - Experience working with large scale Fortune-500 clients

      Cons

      - Salaries are not competitive on Strategic Services team - Corporate environment means you'll need to focus on things like visibility (being seen) and be good at advocating for yourself in order to grow

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    6. 5.0
      Current Employee, more than 5 years

      Awesome team

      Apr 8, 2021 - Director in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people make this a great company. Love the collaboration and teamwork.

      Cons

      Continue to build support for remote work

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    7. 2.0
      Former Employee, less than 1 year

      If you are in Sales, watch your back!

      Mar 9, 2021 - Senior Customer Account Executive in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Industry leading products, household name accounts, smart people who are wonderful to work with.

      Cons

      Sales at Khoros is like a Space Program - there are only a few seats to get to the moon, and they put everyone through a intense program and cut people rather than developing them. They cut people often, even if you are making your numbers. No one in my region made quota last year, but we worked very hard and it was stressful. Never forget you are working for a Vista Equity company, and they don't care about you personally. They expect a lot from you - don't take the sales job unless you are comfortable with getting let go at any time.

      3 people found this review helpful
    8. 4.0
      Former Employee, more than 1 year

      Great company - lots of change

      Mar 11, 2021 - Sales Development Representative in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefits, catered lunches, good office location and pto felxibility

      Cons

      Lots of change, went through 3 M&A type events when we acquired by vista. At that time a lot of people left.

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    9. 5.0
      Current Employee, less than 1 year

      SDR

      Mar 22, 2021 - Sales Development Representative (SDR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, highly recommend. Great leadership

      Cons

      None that I can think of, could maybe have better career pathing

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    10. 5.0
      Current Employee, less than 1 year

      Sales Ops

      Mar 22, 2021 - Sales Operations Analyst in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, Culture, Flexible PTO, Work from Home

      Cons

      Bonus is annual rather than quarterly

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    Viewing 1 - 10 of 277 Reviews

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