Khoros Reviews

Updated May 25, 2022

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Found 349 of over 373 reviews

4.1
85%
Recommend to a Friend
87%
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Khoros CEO  Jack Blaha
Jack Blaha
103 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Khoros and is not affected by filters.

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  1. 5.0
    Former Employee, more than 8 years
    Featured Review

    Great people and great product

    May 25, 2022 - Senior Director Product Management in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management deeply trusts employees, significant autonomy, and clear sense of purpose and contribution to overall company goals. Strong support from Vista and the Board. Generous perks/benefits, healthy culture and strong DE&I initiatives (which I say as a member of multiple minority groups), and an Exec team who really cares about its people along with delivering strong business results to keep the business healthy.

    Cons

    Less folks in the Austin office now with an increasingly remote environment (but do appreciate its more remote-friendly now)

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  2. 5.0
    Current Employee, less than 1 year

    An inclusive place to work!

    May 24, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Super team oriented -You have an opportunity to bring value

    Cons

    None- has been an awesome experience.

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  3. 4.0
    Former Employee, more than 1 year

    Overall Good Experience

    May 10, 2022 - Customer Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, excellent onboarding program, and clearly defined expectations for success in the role

    Cons

    Didn't really see a clear growth path opportunity in the role, saw a lot of turnover during the merger.

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  4. 4.0
    Current Employee, more than 3 years

    Amazing first job, had its pros and cons

    May 9, 2022 - Software Engineer III in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, a lot of engineering collaboration, fun and supportive culture, nice small/mid-sized team (big enough to find mentorship, small enough to have ownership)

    Cons

    Lot of attrition/losing legacy knowledge, frequent management and organizational changes, need to fight for decent compensation and recognition

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  5. 5.0
    Current Employee, more than 3 years

    Flexible place to work

    Apr 21, 2022 - Technical Support Engineer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere, friendly and enjoyable

    Cons

    Progress was a bit slow, raises were not as competitive as I might’ve liked, however I worked there during quarantine so it’s understandable

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  6. 4.0
    Current Employee

    Great company as a software engineer

    May 3, 2022 - Software Engineer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Relax and flexible. Has unlimited PTO

    Cons

    Turnover is high with good engineers taking off.

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  7. 2.0
    Former Employee, more than 1 year

    Just don't

    Apr 15, 2022 - Social Media Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Super friendly teammates make it worth the while! Fully remote work Health insurance is decent

    Cons

    All roles in the StratFam are overworked and underpaid. They have one major client who is super strict, always asking for something right after the next (and as someone said, it's often never needed after all!), and on the Coordinator level, you're expected to do the bulk of the work for about $21-22 an hour. Unlimited PTO is not true, especially if you have to do reporting. It's a mad rush months before Christmas time to throw your request in the ring, often begging your teammates to please cover for you. You have to track all your time, even down to 5 minute Slack conversations. You're assigned work yet reprimanded if you aren't given enough, told you have to ask around for more work. They're losing employees left and right, especially seniors.

    2 people found this review helpful
  8. 4.0
    Current Employee, less than 1 year

    A review

    Apr 4, 2022 - Social Media Coordinator in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of support and growth opportunities

    Cons

    Requesting PTO and getting coverage can be stressful

    1 person found this review helpful
  9. 2.0
    Former Employee, more than 1 year

    Fine for a short time, but you'll get burnt out

    Mar 30, 2022 - Anonymous Employee in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Remote work -Good employee engagement/employee culture -Opportunity to meet some people who are really good at what they do. Learn from them for when you inevitably leave

    Cons

    -Management more concerned with ELT & SLT's perceptions of them than the actual work -A LOT of role creep--do not expect to do what you were hired to do (or be compensated for taking on other roles after people leave--and they will.) -"Unlimited PTO" is not unlimited -Despite yearly employee engagement surveys, employee feedback is shut down or even punished -Low pay for the industry

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    2 people found this review helpful
  10. 3.0
    Former Employee, less than 1 year

    Okay Company

    Mar 31, 2022 - Business Development Representative (BDR) in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - People are great and nice.

    Cons

    - Management has some work to do.

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Viewing 1 - 10 of 349 Reviews

Khoros Reviews FAQs

Khoros has an overall rating of 4.1 out of 5, based on over 373 reviews left anonymously by employees. 85% of employees would recommend working at Khoros to a friend and 72% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Khoros employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Khoros. This rating has improved by 4% over the last 12 months.

85% of Khoros employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Khoros 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Khoros to be career development, culture, benefits and the cons to be compensation, senior leadership, management.

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