Khoros "growing pains" Reviews | Glassdoor

Khoros Employee Reviews about "growing pains"

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Found 163 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
83%
Approve of CEO
Khoros CEO Pete Hess
Pete Hess
3 Ratings
Pros
  • "Good (but diminishing) perks like free lunch(in 23 reviews)

  • "SocialFirst company wide meetings to the catered lunches 4 days a week in the Austin office(in 21 reviews)

Cons
  • "Conference rooms in Austin are almost always booked solid, so often we have to use open areas for meetings or calls which can get loud and distracting(in 20 reviews)

  • "No 401k matching, health benefits outside Texas are basic(in 14 reviews)

More Pros and Cons

Reviews about "growing pains"

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  1. "On Track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than a year

    Pros

    Company has depth to change without losing identity Experienced and engaged management Going to win the market Management receptive to positive changes to address issues Some of the best leaders I've ever worked with

    Cons

    Lots of growing pains but part of being in an emerging market Hard to understand which people grow with the company and which have hit their ceiling. Keep investing in your people development programs. Keep working on collaboration across the company

    Advice to Management

    Appreciate you listening and empowering people as they suggest real solutions to problems. Keep your ear to the ground.

    Khoros2018-07-31

    Khoros Response

    August 6, 2018HR

    Thank you so much for the great feedback. I agree that we have amazing leaders and a consistent identity. And we will continue to keep investing in people development programs and collaboration across the company. Most importantly, we will continue to keep listening to this type of ...

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  2. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than 2 years

    Pros

    I work with some of the brightest team members around, couple that with outstanding leadership that is open change and moving the business forward the opportunities are plentiful. The culture and work balance is outstanding, Spredfast really appreciates the work that is done and allows team members to define their path. Top CEO and Executive Leadership that aren't afraid of the hard discussion and when to communicate...

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    Cons

    For some that live outside of town, downtown is a difficult commute - a more formal telecommuting option would be helpful (but not a requirement, this is a low priority). As with any young company there are growing pains, struggles and plenty of change...However, I look at that as Pro as Spredfast allows me and my team to help define what we will look like long term, processes...

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    Advice to Management

    Continue to invest in current leaders and team members that want to be part of the long term vision. Continued alignment and departmental discussions should be mandatory (i.e. Marketing all hands, Finance all hands, etc.) We enjoy hearing from Rod, but would like the same from our direct leaders. Overall, Spredfast is by far the Top Company I have worked for in the last 15 years.

    Khoros2017-11-22

    Khoros Response

    March 12, 2018Talent Specialist

    We are glad that you overall, you are enjoying your time at Spredfast! We are working on strengthening alignment and communication across the business, and welcome any feedback via Workfiy on ways to improve this.

  3. "In for the long haul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than 6 years

    Pros

    Smart People, Interesting Industry and Customers, Long Term Growth

    Cons

    Lots of change and growing pains

    Advice to Management

    watch how much you are asking your teams to stretch and for how long. Top talent gets burned out when what was supposed to be a short term sprint becomes a new normal workload.

    Khoros2017-09-11
  4. "Growing company with lots of opportunity ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time

    Pros

    Disclosure: I'm a current employee. Generally: It's fun to be a part of one of the most well-known/successful startups in Austin. Even in SF/NY, it's not uncommon for someone to recognize our brand within the marketing world. People: It's pretty rare to be a part of a company that's grown to the size that we have so quickly, but still held onto most of the startup vibe. One pro is that the 2 other companies we...

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    Cons

    Generally: Growing pains have happened which is probably to be expected at this point. Too many internal systems to navigate both for admin purposes & activities related to different parts of the org. People: Depending on the type of job you have, and the style of your manager, the expectations can be different for performance/face time/etc. Some people have been known to...

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    Advice to Management

    Continue the visibility into other business units/ongoing projects/etc during company all-hands meetings. Stop adding more complex processes/systems to the organization, simple is better. Start more personal/professional development programs to allow employees to learn about their function/craft from outside of the company.

    Khoros2017-06-07
  5. Helpful (1)

    "Still one of the best places to work in Austin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than 4 years

    Pros

    The people I work with are really smart and also really fun. We're growing and solving new problems together but rarely do I encounter someone who isn't trying to make things better. Perks are awesome - delicious lunches from whole foods, beautiful downtown office with a view of the river, naturebox snacks, flexible work from home or working hours, and more.

    Cons

    The shift from startup to big business can be bumpy. Sometimes we move really fast and aren't ready for the change. Sometimes we spend too much time trying to figure out what to do next. All natural growing pains I've seen at three other Austin companies.

    Advice to Management

    Keep the focus on clear and definable goals. Think about the impact of business decisions on your people.

    Khoros2017-06-01
  6. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than 4 years

    Pros

    The people are amazing. From day one I have been inspired and challenged to play at a higher level. I look forward to getting to work each day to work with amazing teams. The culture is genuine and positive - I'm empowered to grow.

    Cons

    With growth comes growing pains, but we are working through those.

    Advice to Management

    Keep leading and stay focused on our north star!

    Khoros2017-06-01
  7. Helpful (1)

    "2 yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Khoros full-time

    Pros

    Smart people and warm culture

    Cons

    Growing pains from super fast growth

    Khoros2015-04-18
  8. Helpful (3)

    "Merger has been much more successful than I had anticipated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than 2 years

    Pros

    Hands-on attention from managers and executives. Great communication top down and back up (responsive leadership team). Culture and values are excellent--love coming to work (and I work in both offices most weeks). Locations downtown are also unique and I love the other people across teams I get to work with everyday. Benefits and flexible work hours are awesome. Confident about the future of the company and the software.

    Cons

    Challenging for our remote and international employees to sometimes feel like we're all on the same page and/or feel like we're under one big umbrella. Still some growing pains but nothing out of the ordinary for a company that doubled overnight earlier this year. Energy level in each office is sometimes inconsistent, i.e. some days you can feel it and others the open environment...

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    Advice to Management

    Always make sure we continue to be open and transparent in the communication across the company.

    Khoros2014-09-25
  9. Helpful (1)

    "Great people, great opportunity with similar challenges to most young start-up companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Khoros full-time for more than 4 years

    Pros

    - Spredfast employ great people. The smart, driven, fun-loving, team-players far outnumber those who are not. I learn every day from my colleagues. - A collaborative working environment that encourages helping one another achieve and grow. - A great new office in London - Perfect environment for someone who likes to take initiatives and feel empowered. Those who have succeeded most have identified an opportunity to...

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    Cons

    - The same growing pains of any relatively young software company. Career opportunities depend upon how fast company is growing. - The fast-moving industry means one must expect to adapt on a weekly basis to changes. This might not be to everyone's taste but is actually a positive for me. - The same changes in management, niggling product issues, turnover of sales staff that...

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    Advice to Management

    Keep listening to your employees. Keep communicating openly. Think about how we will continue to evolve career progression and learning to ensure we keep our brightest. Don't underestimate the value of social events and team-building as we grow.

    Khoros2017-07-07
Found 163 reviews