Kimpton Hotels & Restaurants Reviews | Glassdoor

Kimpton Hotels & Restaurants Reviews

Updated November 7, 2018
481 reviews

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4.1
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Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
213 Ratings

481 Employee Reviews

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Pros
  • "Lot of flexibility, very open with diversity, great work environment" (in 26 reviews)

  • "Promote from within mentality, experienced management, great benefits" (in 24 reviews)

Cons
  • "Work life balance at a property level" (in 15 reviews)

  • "Long hours but very beautiful place to work" (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "I'd leave hospitality before I left Kimpton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than 10 years)

    Pros

    Collaborative environment, great co workers and a place that you feel like you make a difference. I previously worked for Starwood and didn't make a single decision, just executing decisions made by senior level managers. In Kimpton you get a chance to give input and contribute, which delivers much higher buy in from employees. Also extremely progressive and community engaged, which makes the employees very proud to be there.

    Cons

    N / A - A bad day here is better than a great day at one of the big brands.

    Kimpton Hotels & Restaurants Response

    Dec 20, 2017 – Your Friends at Kimpton

    Congrats, 10 years is a huge milestone! Sounds like you’ve had a tried and true Kimpton experience. Thank you for sharing the Kimpton love!


  2. "It's a beautiful place to stay for a y reason. We really enjoyed ourselves"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Awesome place to work I recommend

    Cons

    Long hours but very beautiful place to work

    Advice to Management

    I don't have any complaints. They do a great job

  3. "Food runner"

    StarStarStarStarStar
    Current Employee - Food Server in San Francisco, CA
    Current Employee - Food Server in San Francisco, CA

    I have been working at Kimpton Hotels & Restaurants full-time (More than 3 years)

    Pros

    I like to work in this hotel.

    Cons

    This is the famous hotel has a good invironment.

    Advice to Management

    I have 3 yrs experiences in resturant as a food runner


  4. "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Kimpton Hotels & Restaurants part-time (More than a year)

    Pros

    Fun easy going co workers

    Cons

    Never no what kind of day your going to have


  5. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Portland, OR
    Former Employee - General Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time (More than 10 years)

    Pros

    Not "by the book" encouraged entrepreneurial approach to business.

    Cons

    Can't think of any cons.

    Advice to Management

    keep up the good work


  6. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Seattle, WA
    Former Employee - Front Desk Agent in Seattle, WA

    I worked at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Good pay and benefits. Stellar company culture. Had a lot of autonomy.

    Cons

    Sometimes it's an 8-hour shift with NO BREAKS. Not even to eat.

    Advice to Management

    Provide schedules earlier than just 1 week out.


  7. "Guest Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Kimpton Hotels & Restaurants full-time (More than a year)

    Pros

    Good compensation, great benefits, very nice co-workers.

    Cons

    Very stressful job environment. Busy almost all year round.

  8. "Fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kimpton Hotels & Restaurants full-time

    Pros

    They treat you with respect and actually care about you. We are also encouraged to have fun in the workplace!

    Cons

    Management can be a little unorganized at times.


  9. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator in San Francisco, CA
    Current Employee - Human Resources Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Kimpton is a great company to work for if you'd like to learn aspects of the hospitality industry. I've been able to dive into various roles through my experience here and the company is very open to growth within your role.

    Cons

    I have no complaints so far!

    Kimpton Hotels & Restaurants Response

    Oct 4, 2018 – Your Friends at Kimpton

    So glad that you're enjoying your time at Kimpton. Thanks for the review!


  10. Helpful (1)

    "Great place to work, if you have good management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager On Duty in Washington, DC
    Former Employee - Manager On Duty in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Lots of opportunity for growth and advancement.

    Cons

    Bad management leads to good staff leaving due to other opportunities or being fired.

    Advice to Management

    Fight for your best employees to stay, and you will see why they are the best.


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