Kimpton Hotels & Restaurants Reviews | Glassdoor

Kimpton Hotels & Restaurants Reviews

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Found 500 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
92%
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
220 Ratings
Pros
  • "Promote from within mentality, experienced management, great benefits(in 25 reviews)

  • "Growth opportunities are abundant and they promote from within (very quickly)(in 11 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Housekeeping Supervisor"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    Best place I’ve ever worked at. I help open the Nashville Aertson. The staff is phenomenal and they are truly like family. I miss this place so much

    Cons

    Long hours but the challenge was sooo worth it!!

    Advice to Management

    Stay unique keep pushing for #1 guys you can do it!!!

    Kimpton Hotels & Restaurants Response

    September 27, 2018Your Friends at Kimpton

    We miss you too! Thank you for sharing your experience with us. We’re glad to hear your time at the Aertson was so great. Hope to see you again someday.

  2. "Great company!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Restaurant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    Good people and benefits, excellent company culture

    Cons

    Pay is just okay for market

  3. "Great Company to Work For"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time for more than 4 years

    Pros

    Culture, family style atmosphere, socially conscious, diverse, collaborative work space

    Cons

    Still working on company brand awareness

  4. "Busy, Stressful. Great for Hourlies, Management not so much"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management - Food & Beverage in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time for more than 4 years

    Pros

    Coolness factor, cutting edge, interesting, engaging, learning. Lots of great development resources. always feel like you are on the bleeding edge. Awesome benefits package.

    Cons

    Poor pay - below department head. Poor work life balance!!! ( even though this is what the tout). Little time to take advantage of above stated development resources. High burnout rate.

  5. "A place of learning and growth"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time for more than 2 years

    Pros

    * We are encouraged to ask questions and to learn, without ever feeling as though we should already have the answer. * I have been given opportunities to expand my skillset in people management. * Everyone I've worked with on a management level or higher has been very welcoming and friendly.

    Cons

    * Long hours (especially during our busiest seasons) can be the norm.

    Advice to Management

    Invest in training your staff and do not be afraid to overstaff when possible.

    Kimpton Hotels & Restaurants Response

    February 19, 2019Your Friends at Kimpton

    Wow! This is great to hear. We're thrilled you've been experiencing professional development within your role at Kimpton. Thank you for sharing your thoughts with us.

  6. "Be You at Kimpton"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 6 years

    Pros

    People are embraced for who they are at Kimpton. Diversity is common within the workforce and the culture that Kimpton has created is one that truly embraces it's employees.

    Cons

    Not too many properties, but the company is growing more and more every year!

    Kimpton Hotels & Restaurants Response

    February 19, 2019Your Friends at Kimpton

    Thank you for your review! We know that when people can be themselves at work, they shine. We're glad to hear you enjoyed your time at Kimpton!

  7. "Guest service Agent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GSA in Washington, DC

    I have been working at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    Very beneficial financially. Very Reliable.

    Cons

    Can get very busy fast.

    Advice to Management

    Keep up the good work

  8. "Poor management"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bar Back 

    I have been working at Kimpton Hotels & Restaurants part-time for more than a year

    Pros

    Good perks, easy work load

    Cons

    Mismanaged, lot of hours, hard to advance

  9. "Climb the ranks"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Kimpton Hotels & Restaurants full-time for more than 2 years

    Pros

    Kimpton really does strive for individual creativity and leadership. They give you the reins to make decisions and make Kimpton moments.

    Cons

    The merger with IHG has been mainly good but also making Kimpton slightly corporate.

  10. "OK"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Kimpton Hotels & Restaurants full-time

    Pros

    Allowed to be creative

    Cons

    No cons in my current role

    Advice to Management

    n/a

Found 500 reviews