Kimpton Hotels & Restaurants Reviews

Updated Jul 10, 2020

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4.3
88%
Recommend to a Friend
95%
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
319 Ratings
Pros
Cons
  • "Long hours, open 365 days a year(in 23 reviews)

  • "There is an underlying expectation that your work is your entire life, so it is difficult to find work-life balance(in 19 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Best Hotel Company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time for more than 10 years

    Pros

    Love working for a company that allows me to be my true self at all times. It allows for us to be creative and always working towards a common goal. Lots of training is available for those that want to take them, including a great $1k a year tuition reimbursement is offered. A fun and close knit group of co-workers that are dedicated in taking care of the properties while having fun.

    Cons

    Maybe better 401k contribution match.

    Continue reading

    Kimpton Hotels & Restaurants Response

    July 31, 2019Your Friends at Kimpton

    We love to support our employees in any way we can, our learning and development opportunities are a big part of this. We're so glad you've been encouraging this important facet of the Kimpton culture. We'll be sure to pass on your benefits feedback to our Total Rewards team. In the meantime, keep on keeping the Kimpton culture alive!

  2. COVID-19

    "n/a"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    Work/Life Balance. The Team is amazing

    Cons

    Covid19 hit the company very hard.

  3. "Amazing company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hotel Group Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Great leadership team and overall company values.

    Cons

    There are no cons. Great hotel to work for.

    Continue reading
  4. "Welcoming and friendly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for less than a year

    Pros

    - Salary is good - Management is nice and helpful - All employees are always helpful - Hotel is beautiful - They give you lots of opportunities to move up

    Cons

    - You are standing for 8 hours straight

  5. "Fine for a short time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pastry 

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    The company has great benefits/insurance plans.

    Cons

    The company seemed disorganized and unable to find the right people.

    Continue reading
  6. "Relatively Pleasant"

    3.0
    Former Employee - Host/Hostess 

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    Nice people to work with, welcoming environment

    Cons

    Pay for certain roles was unbelievably low for the amount of work employees were being asked to do. Became very clear over time that management was pretending to hear employee requests but had no intention on following up on or fulfilling those requests past face to face placating.

    Continue reading
  7. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeping Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Great people, great company and culture

    Cons

    no cons that I have noticed

  8. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Unknown in Chicago, IL
    Recommends

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    A lot of perks, great people, great customers

    Cons

    No cons that I have notice

  9. "Good Corporate Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant General Manager 
    Recommends
    Neutral Outlook

    I have been working at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Good work culture & benefits.

    Cons

    Long hours, open 365 days a year.

  10. COVID-19

    "Staying strong during tough times"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hotel Management 
    Recommends

    I have been working at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Heart-felt approach to guest service and employees, even when times are tough

    Cons

    Low morale despite efforts to keep people motivated and inspired during the pandemic/downturn

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