Kimpton Hotels & Restaurants Reviews | Glassdoor

Kimpton Hotels & Restaurants Reviews

Updated January 14, 2019
489 reviews

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4.1
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Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
218 Ratings

Employee Reviews

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Pros
  • "Lot of flexibility, very open with diversity, great work environment" (in 27 reviews)

  • "Promote from within mentality, experienced management, great benefits" (in 24 reviews)

Cons
  • "Work life balance at a property level" (in 15 reviews)

  • "Can have long hours at times, but over all always worked with great people" (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Housekeeping Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends

    I worked at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Best place I’ve ever worked at. I help open the Nashville Aertson. The staff is phenomenal and they are truly like family. I miss this place so much

    Cons

    Long hours but the challenge was sooo worth it!!

    Advice to Management

    Stay unique keep pushing for #1 guys you can do it!!!

    Kimpton Hotels & Restaurants Response

    Sep 27, 2018 – Your Friends at Kimpton

    We miss you too! Thank you for sharing your experience with us. We’re glad to hear your time at the Aertson was so great. Hope to see you again someday.


  2. Helpful (1)

    "Senior Director Revenue of Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than 10 years)

    Pros

    Having autonomy, treating one another like human beings, being able to make a difference, creative spirit

    Cons

    Budgets can be tight. Now as part of IHG we have lost some autonomy in regards to partnerships and technology.

    Advice to Management

    Don't loose the transparency that has been core to who we are. Fight the good fight when it comes to what we think is right for Kimpton and luxury/lifestyle brands within the IHG family of brands. Keep pushing inward to exert our influence on IHG.

  3. "Front Desk Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits and coworkers

    Cons

    No cons I enjoyed the company


  4. "Catering Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Sales Manager
    Current Employee - Catering Sales Manager
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than a year)

    Pros

    Individuality is recognized and appreciated. Typically an open forum for new ideas and creativity.

    Cons

    Compensation is skewed to benefit the Executive Team, but not to retain middle management.


  5. Helpful (1)

    "Great Company to start with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in Los Angeles, CA
    Current Employee - Staff Accountant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than 8 years)

    Pros

    Relaxed environment with multiple options in terms of location to develop and chose from. Forever growing

    Cons

    Stagnation and politics exist just as any other company. Development portion of the mission seems to be lacking

    Advice to Management

    Develop internally instead of one internal candidate per interview cycle.


  6. Helpful (1)

    "Manager on Duty review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than a year)

    Pros

    Awesome perks and benefits, good staff.

    Cons

    Upper level management, hours, salary

    Advice to Management

    No formal career paths for employees interested in advancing careers.


  7. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than 5 years)

    Pros

    laid back culture; fun employees on team make it an enjoyable work environment; employee rate at other hotels makes travelling a plus; small enough company that still feels small, tight-knit

    Cons

    significant expansion has led to a diminished culture and vision for brand; pay is not great compared to other hospitality companies; minimal opportunity for growth if not willing to relocate

    Advice to Management

    develop a stronger vision for how to keep Kimpton culture intact amidst international expansion and franchising; make it easier to apply to grow within these opportunities

  8. "We are responsible for the hotel properties we are placed over as an IT Manager and manage 90% of the technology onsite."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Denver, CO
    Current Employee - IT Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time (More than 5 years)

    Pros

    Your coworkers become family and friends.

    Cons

    Sometimes your business advice is taken as advice from a family member or friend when you would hope it held a little more weight.

    Advice to Management

    Management has been doing a great job.


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Kimpton Hotels & Restaurants full-time

    Pros

    Such a family oriented company

    Cons

    The turnover rate of management


  10. "It's a beautiful place to stay for a y reason. We really enjoyed ourselves"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Awesome place to work I recommend

    Cons

    Long hours but very beautiful place to work

    Advice to Management

    I don't have any complaints. They do a great job