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Kimpton Hotels & Restaurants

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Kimpton Hotels & Restaurants

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Kimpton Hotels & Restaurants Reviews

Updated Nov 22, 2022

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Found 1,063 of over 1K reviews
3.9
79% Recommend to a Friend
Kimpton Hotels & Restaurants CEO Mike DeFrino
84% Approve of CEO

Found 1,058 of over 1K reviews

3.9
79%
Recommend to a Friend
84%
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike DeFrino
Mike DeFrino
515 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great benefits and so much room to grow.(in 73 reviews)
  • "Great culture – allows employees to be their true selves at work has a focus on growing and developing them – personally through self(in 61 reviews)
  • "Some of the people are great you work with(in 52 reviews)
  • "Friendly employees(in 26 reviews)
  • "Work environment was good and helpful(in 20 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Kimpton Hotels & Restaurants and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years
    Featured Review

    Most HUMAN company

    Apr 12, 2022 - General Manager in Miami Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kimpton has always been known for a work culture that is unique, and it isn't until you join that you know what it's really about. It starts from the top and thrives through every layer of the organization. It's about self leadership and growth, it's about taking care of each other while creating heartfelt connections with guests.

    Cons

    Being a boutique brand, systems and processes have to be created by each property based on their individual needs. There is a lot of support, but it's not an SOP driven environment which can be a challenge for some.

    1 person found this review helpful
  2. 5.0
    Former Employee, more than 3 years

    Good Company

    Nov 21, 2022 - Server Assistant in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Positive work culture and friendly employees

    Cons

    the guests can be entitled

    Continue reading
    Be the first to find this review helpful
  3. Join the Kimpton Hotels & Restaurants team
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  4. 3.0
    Former Employee, more than 5 years

    Pretty average but...

    Oct 21, 2022 - Sous Chef 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They do have a couple of benefits that most companies don't, like paid parental leave (managers only) and pet insurance

    Cons

    They're not bad but they sell themselves as the best hospitality company to work for, but let's be honest, that's not a very high bar. They do all this meeting to talk good about themselves and try to get people to drink the "kimpton Kool aid" it's actually a thing they talk about. Depending on the property management it can get worst, and lately the executive committee at the property I worked for was the least empathetic I've seen in my life. Specially when covid started and afterwards. It all went downhill after that.

    Continue reading
    1 person found this review helpful
  5. 4.0
    Current Employee, more than 1 year

    Great place for professional development

    Nov 7, 2022 - Lead Bartender in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Management that wants to see you succeed. -Ability to implement your own ideas -Tips

    Cons

    -Pay can be undervalued at times. -More responsibilities than what you get paid for. -Coworkers sometimes lack motivation.

    Be the first to find this review helpful
  6. 5.0
    Former Employee

    Great company

    Nov 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for, great benefits, great hotel discounts and perks

    Cons

    None! I cannot think of any

    Be the first to find this review helpful
  7. 2.0
    Former Employee, less than 1 year

    Its A Hotel Job.

    Nov 18, 2022 - Front Desk Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most of the people were amazing to work with.

    Cons

    Get ready for never getting breaks and running the hotel all by yourself lol

    Continue reading
    Be the first to find this review helpful
  8. 4.0
    Current Employee, more than 1 year

    Decent

    Nov 10, 2022 - Guest Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good team and management on property.

    Cons

    Pay does not equal work .

    Be the first to find this review helpful
  9. 5.0
    Former Employee

    Great

    Nov 8, 2022 - TA Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people that value your time

    Cons

    Shifts can be slow sometimes

    Be the first to find this review helpful
  10. 4.0
    Former Employee, more than 1 year

    It was a nice job

    Oct 31, 2022 - Front Desk Agent in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The emphasis on the employees and being down-to-earth with the guests is is great. Something other hotels should adopt.

    Cons

    No cons. Management treated me well.

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Be yourself!

    Oct 31, 2022 - Bartender in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Progressive company that likes to have fun!

    Cons

    Nothing in particular. Usual day to day operational complications but nothing severe.

    Be the first to find this review helpful
Viewing 1 - 10 of 1,058 Reviews
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Kimpton Hotels & Restaurants Reviews FAQs

Kimpton Hotels & Restaurants has an overall rating of 3.9 out of 5, based on over 1,103 reviews left anonymously by employees. 79% of employees would recommend working at Kimpton Hotels & Restaurants to a friend and 62% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Kimpton Hotels & Restaurants employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Kimpton Hotels & Restaurants. This rating has been stable over the past 12 months.

79% of Kimpton Hotels & Restaurants employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kimpton Hotels & Restaurants 3.4 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Kimpton Hotels & Restaurants to be career development, culture, benefits and the cons to be work life balance, compensation, management.

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We believe when people are comfortable being themselves, they connect more deeply with those around them, in a heartfelt, human way. So...More

  • Benefits, Perks
  • Our Culture
  • Our Values
  • Kimpton Cares
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

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Kimpton Hotels & Restaurants

269 days ago

Company News
We’ve always believed in providing heartfelt care for our guests and our people. Sometimes it’s just an extra pillow, but sometimes it’s a bit more complicated. The pandemic (and frankly life’s everyday challenges) has taken a toll on our collective mental health, and we want to start talking about it, no stigma attached. That’s why we're proud to share that we’ve partnered with Talkspace to bring mental health services to our guests and over 4,000 employees. We’ll also be the first hospitality brand to extend a year-long complimentary Talkspace subscription to all of our U.S. employees – from front-line employees to managers. Read on for more.
Shared image - Kimpton Hotels & Restaurants on LinkedIn: Kimpton Hotels & Restaurants Announces Partnership with Talkspace | 23 comments
Kimpton Hotels & Restaurants on LinkedIn: Kimpton Hotels & Restaurants Announces Partnership with Talkspace | 23 comments
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Glassdoor has 1,103 Kimpton Hotels & Restaurants reviews submitted anonymously by Kimpton Hotels & Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Kimpton Hotels & Restaurants is right for you.