Kin + Carta Reviews
77% would recommend to a friend
(584 total reviews)
Kelly Manthey
81% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "I love the opportunity to learn something new at any time and an annual training budget to help with that." (in 25 reviews)
- "It appears to have a disconnection between what senior leadership says the strategy is and what then gets implemented." (in 19 reviews)
- "Investing in change management planning and execution is critical to make sure the strategy doesn't fail." (in 13 reviews)
- "Sometimes communication is not the best, and they forget the Buenos Aires office is a huge part of the projects." (in 8 reviews)
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Found 584 of over 698 reviews
Updated Dec 4, 2023
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- 5.0FEATURED REVIEWAug 4, 2023Sales Enablement SpecialistCurrent Employee, less than 1 yearBucaramanga, Santander
Pros
Kin + Carta is a wonderful place to work with a truly collaborative environment. Everyone here is encouraged to share ideas, bring their unique perspectives, and work together to achieve common goals. This creates a dynamic, innovative, and engaging atmosphere where no day is the same. Additionally, Kin + Carta has proven to be an excellent place for LGBTQIA+ individuals. The organization is deeply committed to diversity and inclusion, with clear policies in place and dedicated spaces that ensure everyone feels valued and respected.
Cons
While being a multinational company, Kin + Carta still retains the DNA of a startup. This can sometimes lead to growing pains as the company evolves and scales up. It can also mean that processes and structures are constantly changing and adapting, which can be challenging to keep up with.
2 - 5.0Aug 24, 2023Software DeveloperFormer EmployeeChicago, IL
Pros
They have Good management and they focus on the employees.
Cons
The payment is not so good.
2 - 5.0Jun 24, 2023Technical ConsultantCurrent EmployeeChicago, IL
Pros
I get unreal benefits, maternity and paternity leave when desired, catered lunches, happy hours and wonderful coworkers. Showing up to work, there’s food and coffee provided always with frequent perks for coming in. The company does value progressive ideals if you voice your opinion in a strong way to the right people. No offense, but hiding behind your messages with friends to complain does very little if you don’t actually act on it. Similarly, I think it’s very easy to keep things professional if you don’t engage in unprofessional ways.
Cons
I would say the con is the one small group of people who claim there’s cliques and that it’s impossible to grow due to it. I have found most of the employees who do make those claims are actually insufficient in their roles, and that’s the reason a lot of them get fired (sorry), not due to other reasons. I also think if you realize most of the “cliques” are just people in professional work environments who occasionally hangout outside of work, you are less upset about it. If you want to join, ask people. I don’t consider myself to be a part of that group but know everyone had been kind to me and always invited me to come to lunches. Let’s start acting as professionals and not viewing a workplace as the high school you want to go back to.
5 - 1.0May 8, 2023Anonymous EmployeeFormer Employee
Pros
Most of the people I worked with were nice and extremely knowledgeable.
Cons
This company has gone through multiple layoffs in the US over the span of less than 6 months with no sign of improvement. Each layoff has been poorly communicated or acknowledged by company executives and led to poor employee morale. Company policies change constantly. This includes PTO, promotions, bonuses, and remote working. Most of the time, employees have been notified of these changes after they've been enacted, leaving little time to react or prepare. Poor communication from leadership. This company used to have open forums to give feedback but now any feedback has to be submitted privately and is usually ignored in company meetings and by HR. Career progression and the casting process are a crapshoot. Some people seem to get promoted every cycle whereas others are stuck in the same level for years. You are rarely ever put on the same project as your manager so they have no insight as to how you are actually performing. It doesn't help that the method for giving feedback for promotions changes every cycle. Casting seems to be based only on your availability and not on whether the project actually suits your skillset and interests. This company will constantly boast about great work life balance, interesting and empowering work, and career advancement but when you start working, they'll constantly warn you to not take PTO, work extra hours to improve the company's utilization rate, and cast you to projects that aren't even for the role you were hired on as.
33
Kin + Carta Response5moThank you for taking the time to share your experience. Our organization has been through a lot of change in the last few years - including acquisitions, significant organic growth, and changes brought on by a rapidly changing digital transformation marketplace. We have been actively working to put in place the foundation (things like policies, practices, processes, and communications frameworks) that both match our current organization and give us the ability to continue growing. That has meant a large amount of change for those who have been part of the company for a significant amount of time. Throughout all of this change, we have actively prioritized care and compassion for those impacted. I acknowledge that we have not always gotten the communications right and that is something we are continuously working to improve. Thank you for your review and for the time you had with us. I wish you the best in the next step in your own journey. - Alan Durand, VP of People
- 4.0Nov 10, 2023Customer Service SpecialistCurrent EmployeeChicago, IL
Pros
Great people, great values, positive work life balance
Cons
Unclear direction from management. Often treated like just a number
- 1.0Jul 10, 2023Anonymous EmployeeCurrent Employee, more than 3 yearsChicago, IL
Pros
People are great. Extremely bright and caring.
Cons
- Where to begin. The company has had a slew of layoffs due to changes in the economic climate, all of which were extremely unfortunate and after you'd assume they would reduce spending, retain current talent in areas they could. Instead, K+C continued with "layoffs" replacing senior associates with less effective who you'd think would be cheaper but they were actually hired with the same salary if not more, not the best business decision. - Regarding current talent, from people I've spoken to/things I've witnessed, K+C will have existing talent that have the same or a higher title and K+C will proceed to hire more employees at the same band but pay the new talent more not great for morale. - Don't even think about asking for a promotion.
18Kin + Carta Response4moThanks for your review and for your advice. We have a pretty robust set of processes in place to help ensure pay equity, to reduce our pay gap, and to ensure fairness in compensation decision-making. It sounds like you may not have full visibility into all of the work that is done in this space. I encourage you to reach out to your Practice leader and a member of my team so that they can walk you through all of the work we do to ensure compensation equity and fairness. Thanks again for your review. - Alan Durand, VP of People
- 1.0Sep 22, 2023Senior Software EngineerFormer Employee, more than 1 year
Pros
Some of their people are nice
Cons
While working at kin and carta I felt isolated and alienated. My managers had no interest in developing personal relationships with me and set up unreal deadlines because they had a lack of understanding of the technology. This led to me getting burnout and having no one to go to about it. I truly felt like I was just a number to the management and in the end I was let go without any real explanation, a week after the hired a senior software engineer based in South America.
12Kin + Carta Response3moI am truly sorry that you didn’t have better experiences during your time with Kin + Carta. The experience you describe is not representative of the culture we are actively working to create or our expectations of leaders. While I wish you had expressed your concerns through one of our feedback mechanisms (like Executive Office Hours or our Ask Me Anything program), I would still value the opportunity to personally reconnect to better understand your experience. If you’re comfortable, you can reach out directly to me at alan.durand@kinandcarta.com. Thank you for your review. - Alan Durand, VP of People
- 5.0Oct 18, 2023Principal Technical ConsultantCurrent Employee, more than 1 yearChicago, IL
Pros
They have world class clients.
Cons
The projects can be a bit wild.
2 - 5.0Apr 17, 2023Chief Technology Officer (CTO)Current Employee, more than 5 yearsChicago, IL
Pros
As a company over the last 5 years, we have seen much growth through an entrepreneurial and competitive spirit while balancing our core values of diversity, inclusion, equity, and BCorp. This is a constant weight adjustment and feels like constant change to some, but that recalibration allows K+C to stay ahead of any imbalance in the equation. Furthermore, it keeps our values evergreen and front of mind which is energizing and renewing. The talent that K+C attracts is not just world-class, they are some of the most empathic, caring, and compassionate professionals that I have had the opportunity to work with. Many people at Kin have experiences that span beyond the walls of work (or Zoom meetings) to personal events with colleagues. That is something you don't find everywhere.
Cons
The consulting world can be a rollercoaster world with constant change and adjustment to client needs and the market. It's not for everyone and what was the vision 2 quarters ago may not be what is the road ahead. And that is okay, but just be aware of the course you choose.
- 1.0May 15, 2023Anonymous EmployeeCurrent Employee, more than 3 years
Pros
The people are really nice
Cons
Where do I begin? - Not people oriented AT ALL, low pay compared to competitors. - Unless you are in Sales or a Caucasian your growth will depend if you can be accepted by the internal cliques. Think high school - This is not a POC friendly environment though their branding is amazing - Clients are promised the world and employees suffer, wrong people get promoted - No diversity in leadership - Unlimited PTO is a joke, if you take PTO it is held against you (side eye), you are not encouraged to PTO it is looked down upon and your bonus is tied to it. - No longer remote friendly company - CEO and her little friends have 0 clue how to run a company. - I truly believe the previous CEO left for a reason - Performance management is a joke
28Kin + Carta Response5moThanks for sharing your perspective. The experience you describe is not aligned with the Kin + Carta we are actively working to create. I'm proud of the progress we have made in areas like US ethnic minority representation (https://www.kinandcarta.com/en-us/idea/#downloads), the way we balance people, profit, and planet in our decision-making, the people-focused programs we run, and the work we do to ensure equity in our promotion process. With that said, we are and will continue to work to evolve our culture, processes, and practices so that we can be even better. I would like to learn more about your experiences and concerns. I encourage you to reach out to me directly so that I can deepen my understanding of your experience. Thank you, again, for your review. - Alan Durand, VP of People
Kin + Carta Reviews FAQs
Kin + Carta has an overall rating of 3.9 out of 5, based on over 698 reviews left anonymously by employees. 77% of employees would recommend working at Kin + Carta to a friend and 60% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
77% of Kin + Carta employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kin + Carta 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Kin + Carta to be senior leadership, benefits, career development and the cons to be management, compensation.
