Kingston University London Reviews | Glassdoor

Kingston University London Reviews

Updated July 15, 2017
48 reviews

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2.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Kingston University London Chancellor Bonnie Greer
Bonnie Greer
12 Ratings

48 Employee Reviews

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Pros
  • Great, interesting and very friendly people (in 3 reviews)

  • Good location with easy access to central London (in 3 reviews)

Cons
  • Long distance to commute as Kingston is a very expensive area to live (in 3 reviews)

  • working long hours over the holidays (in 2 reviews)

More Pros and Cons

  1. "Great university Jobs"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kingston University London part-time

    Pros

    You have the ability to work with some amazing students and staff. One of the great things that I found was that the support you get from your managers as well as co workers is phenomenal. I had gone through some personal issues (health wise) which meant I had to miss a lot of work but you become a family so my mangers and co workers were there for me and they still are

    Cons

    I think at times it felt as though they would forget that whilst staying on top of your work load you are a student and your education comes first (wellin my opinion) so that was hard but other than that I can't think of anything

    Advice to Management

    Celebrate your staff more, sometimes it's easy especially as a student working at the uni to feel under appreciated so I would just say recognise how awesome your staff is.... they do this anyway but I think it should be done more


  2. "Careers Service KU TALENT - AVOID"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There used to be some great team members. Kingston is a nice area to work with the river and lots of different eateries.

    Cons

    -Senior management bully staff
    - Vast turnover in the last half a year or so. Roughly 17 resignations, all due to senior management.
    -Decisions change so constantly you dont know whether you are coming or going
    - Senior management pressure staff to a severe extent, there is no recognition.
    - Bitchiness and bad mouthing stems from senior management, meaning the atmosphere is tense, unhappy and surpressed most of the time.
    - Senior management are not strategic and make decisions heavy handidly
    - Due to vast turnover senior management throw excessive workloads at team members
    - External and internal reputation very bad.

    Advice to Management

    Management needs to be replaced as this issue has been going on for many year.

  3. Helpful (2)

    "A company constantly changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Administrator in Kingston upon Thames, England (UK)
    Current Employee - Department Administrator in Kingston upon Thames, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There is variety in my role and I get to work with different teams. Lovely campus

    Cons

    The company is constantly changing and it is visible to see that many teams are struggling to keep up with the change.

    Advice to Management

    Take a look at why many people are always leaving


  4. "Academic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingston upon Thames, England (UK)
    Current Employee - Anonymous Employee in Kingston upon Thames, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kingston University London (Less than a year)

    Pros

    great colleagues and fabulous students. Many opportunities to gain new experiences and develop new skills for career progression.
    committed to equality for staff and all stakeholders.

    Cons

    Sometimes a lot of change which results in low staff morale. Change due to external pressures as well as internal restructuring. Management are focusing on improving Kingston across all key areas.

    Advice to Management

    Take care when implementing change to ensure everybody understands why the change is needed and the part they can play in improving Kingston.


  5. "Good place to start HE Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingston upon Thames, England (UK)
    Current Employee - Anonymous Employee in Kingston upon Thames, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kingston University London full-time (More than 5 years)

    Pros

    My team in particular are great at upskilling. Good working environment and flexible working arrangements

    Cons

    Food is expensive and collaborative working is hard. Long management chains with many hoops to jump through for new policies


  6. "yossarian would fit in here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professor in London, England (UK)
    Current Employee - Professor in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kingston University London full-time (More than 10 years)

    Pros

    good work-life balance. high degree of academic freedom, independence. By and large good career progression opportunities

    Cons

    tall management structures. frequent kafka-esque bureaucracy -- paperwork seems to take for ever. .teamwork hindered by silo structure and some prima donna academics.

    Advice to Management

    just because you've got a tight bomb pattern doesn't mean you're actually hitting the target.


  7. Helpful (4)

    "KU Talent - Avoid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kingston University London full-time (Less than a year)

    Pros

    - Working with the students was a pleasure
    - Knowledgable team that have had to put up with and be resilient to disgraceful management

    Cons

    - Very high turnover of staff in team - understanderbaly so
    - Numbers put before students needs
    - Pressured into hiring students from specific backgrounds to hit numbers, rather than hiring on merit
    - Micromanagement and attitude of management had detrimental effect on confidence and motivation to the point of leaving
    - Consistently backed into a corner by management to sacrifice quality of work
    - Indecisive management changing every other day thoughts on what you're doing
    - Collaboration across departments non existent
    - Short and miserable experience

    Advice to Management

    Clear out management and start again

  8. Helpful (1)

    "Change badly managed, even in the HR team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kingston University London full-time

    Pros

    None, as the HR team is based offsite there is little opportunity to see any benefits you might be creating

    Cons

    Unhappy people doing very little, no direction or clear vision, senior leadership in disaray

    Advice to Management

    Get all of the leadership team coaches, be honest about where things need to change, communicate to your staff


  9. "Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kingston University London part-time

    Pros

    Great, interesting and very friendly people. Great opportunity for idea sharing, brain storming and socialising. Very proactive towards the students and allowed many opportunities for them to gain skills alongside their degrees.

    Cons

    Management issues - office politics were rife and management clashes were often. Others in mid-level positions have been there too long and hold negative professional temperaments.

    Advice to Management

    Employee referrals and catch-ups to see how everybody is going and gentle direction for employees to manage their career path.


  10. "Decent Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good Working hours
    Good Location
    Good pension scheme

    Cons

    Bad Management
    No career growth
    Bad reputation


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