Kinleigh Folkard & Hayward Sales Reviews | Glassdoor

Kinleigh Folkard & Hayward Sales Reviews

Updated Jun 10, 2019

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Found 24 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
76%
Approve of CEO
Kinleigh Folkard & Hayward CEO Lee Watts
Lee Watts
19 Ratings
  1. "Exceptional company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Negotiator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for less than a year

    Pros

    It has been a truly enriching journey so far for which I am sincerely grateful. KFH is a great company, in terms of management, structure and people. I must admit, it is rare to come across a company that combines all these elements which make up for a great work-environment. At KFH, I have learned a lot about the UK property market, but also enriched my experience in sales and negotiation, not just during the trainings...

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    Cons

    Difficult clients, both on the buying and on the selling side. Buyers who behave in an inappropriate manner, be that being repeatedly late or utterly rude, or who are unrealistic about their property expectations for a given budget. Sellers who on their end have unrealistic expectations in terms of the market worth of their property.

    Advice to Management

    keep up the great work! always be positive

    Kinleigh Folkard & Hayward2018-09-04
  2. Helpful (1)

    "Working for Kinleigh Folkard & Hayward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Negotiator in Streatham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for more than a year

    Pros

    Having come from another agent locally I can confidently say that working for KFH is a much more pleasant and rewarding experience. The amount I have learnt and the staff in the branch has shown me how working for this agency you feel like a cut above the rest on the high street. There is a solid training programme upon joining up, regular incentives including trips and a well established brand to get behind and a...

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    Cons

    There have not really been any specific cons I can put. There is definitely a need to commit fully to the role which results in long hours but that is the nature of most sales jobs.

    Kinleigh Folkard & Hayward2018-08-30
  3. "You get what you give"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for more than 3 years

    Pros

    The company offers structured training and good financial rewards for high achievers. Employees receive premium company cars and the opportunity to win a place on superb incentive trips - Yearly winter ski trip and summer trip to Vegas, LA, NYC....

    Cons

    The hours are long and some of the office spaces are cramped with no reception area.

    Advice to Management

    Trim the hours and relax the dress code!

    Kinleigh Folkard & Hayward2018-09-03
  4. Helpful (1)

    "Better Than Most!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Negotiator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for more than a year

    Pros

    Great incentives to do well and work hard. Including competitions to win a Porche for a fortnight as well as 2 expenses paid trips a year. The commission structure is the best I have come across and the basic salary is very fair. There is a lot of support from managers and I would be comfortable enough to approach the regional directors myself. There aren't too many tiers of management involved so you are never too removed...

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    Cons

    The hours are long, but if you aren't prepared to put the time in this industry isn't for you. They reward hard workers so if you're lazy or underperforming I cant imagine coming to work would be much fun. There are a lot of weekend involved too, however part and parcel of the job and the industry

    Advice to Management

    Less weekend work would be preferable, and remove the lieu day option as most do not take them anyway

    Kinleigh Folkard & Hayward2018-08-29
  5. Helpful (1)

    "Work hard and reap the rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Negotiator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for more than 3 years

    Pros

    Great commission structure Competitive basic 45 min commute Great internal progression

    Cons

    The hours can be long but what you give in time and effort you are rewarded in earning potential. This is a hard market to work in but work hard you can change peoples lives and your own. If you are looking for an easy role this isn't for you.

    Kinleigh Folkard & Hayward2018-08-28
  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for more than 3 years

    Pros

    The company is fantastic for career progression, competitive salary and great incentives. I have worked here for over three years with two promotions in that time, great training and opportunities, a trip to America and use of the company Porsche multiple times. The company regularly arrange social events so you get to know your colleagues too.

    Cons

    Long hours as is consistent in the industry but you do get what you put in.

    Kinleigh Folkard & Hayward2018-08-29
  7. Helpful (1)

    "Long hours low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Negotiator in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kinleigh Folkard & Hayward full-time for less than a year

    Pros

    They offer good training and a professional structure

    Cons

    Long hours and low pay.

    Kinleigh Folkard & Hayward2018-08-12
  8. "Good Commission Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor 
    Recommends
    Approves of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for less than a year

    Pros

    A company that cares about their staff and good commission structure. Always looking to make you a better estate agent.

    Cons

    Long hours - too much. You work 6 days then 5 every fortnight.

    Kinleigh Folkard & Hayward2018-07-24
  9. Helpful (4)

    "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Negotiator in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kinleigh Folkard & Hayward full-time for less than a year

    Pros

    You receive a company car and maintenance plan.

    Cons

    Terribly managed... if managed at all. When I started I did not have a manager to report to for two weeks. No accountability from management and staff are left to their own devices. Unfair pay and holiday - It's all at the manager's discretion (when there is a manager available of course). Worked seven weeks without a weekend off. No support from management or HR. Bad business practices are widespread.

    Advice to Management

    Listen to your staff and provide them with adequate support and management. Holidays should be clearly and fairly structured. Managment should be accountable. Provide HR training to senior members of staff/ management.

    Kinleigh Folkard & Hayward2018-05-03
  10. Helpful (5)

    "Lack of leadership @KFHEaling. Headless chicken."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Negotiator in Ealing, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kinleigh Folkard & Hayward full-time for less than a year

    Pros

    You receive a company car

    Cons

    Managers are not punctual or accountable. With a lack of any leadership... staff are often left to their own devices. Leave and saturdays off are given at the managers discretion. Lack of accountability and support.

    Advice to Management

    Managers need to attend HR training. Address leadership issues. Listen to and learn from staff complaints.

    Kinleigh Folkard & Hayward2018-04-30
Found 24 reviews