Kirkland's Reviews | Glassdoor

Kirkland's Reviews

Updated August 15, 2017
420 reviews

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2.9
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W. Michael Madden
87 Ratings

420 Employee Reviews

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Pros
Cons
  • Other than low pay it's an enjoyable job (in 39 reviews)

  • Terrible pay for amount of work they want you to do (in 13 reviews)

More Pros and Cons

  1. "Good stepping stone retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Team Member in Peachtree City, GA
    Current Employee - Team Member in Peachtree City, GA
    Recommends
    Positive Outlook

    I have been working at Kirkland's part-time

    Pros

    Always getting new product, keeps things fun and interesting. The team I work with is great. My schedule is flexible. I'm building a lot of great skills and habits that will help me in future jobs.

    Cons

    I feel like pay should be higher for the quality and quantity of work expected of me. Also I wish I could consistently get more hours so that this could be my only job and I could really focus on it.

    Advice to Management

    Don't underpay. Keep a healthy balance of employees and hours.


  2. Helpful (1)

    "So much fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Lead in Evansville, IN
    Former Employee - Seasonal Sales Lead in Evansville, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kirkland's part-time

    Pros

    -good employee discount
    -fun team
    -organized (as organized as possible)
    -great management

    Cons

    -it's retail...there are bad days to be expected

  3. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Worked with great people and management always made sure I was comfortable and well informed

    Cons

    Not any that I can think of


  4. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kirkland's part-time

    Pros

    Loved working their. All staff is nice and pay was decent.

    Cons

    The work load they make you do is ridiculous. Between unloading the trucks and vacuuming the whole store and getting all the product out is just ridiculous.


  5. "Third Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key Manager in Wichita, KS
    Former Employee - Third Key Manager in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kirkland's full-time (Less than a year)

    Pros

    Supportive, flexible, discounts, easy, room for growth

    Cons

    No friendly for breastfeeding mothers

    Advice to Management

    Don't make your employees pump in the bathroom


  6. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Kirkland's part-time

    Pros

    Overall friendly work environment with very little stress.

    Cons

    There really are no cons with working here.


  7. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Chesterfield, MO
    Former Employee - Sales Associate/Cashier in Chesterfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kirkland's part-time (More than a year)

    Pros

    Part-time hours usually flexible to when you're available. I worked full time & started working for Kirklands around Thanksgiving for a seasonal position. They asked me to stay on after the season had ended. This was a friendly, flexible work environment & I quite enjoyed the people I work with.
    Management ALWAYS backed me up if a customer disagreed with something I did or said OR if I just wouldn't give them a discount just because they asked. This is something that meant the world to me.

    Cons

    It's retail. So there's that. It comes with all the typical retail work drawbacks. Open early, close somewhat late. Irritable customers during holiday season. Cleaning store.

  8. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kirkland's part-time (Less than a year)

    Pros

    They had good hourly pay and I worked with very nice people.

    Cons

    They basically didn't train me, so I kind of just watched what everyone else was doing. However, with working over the Christmas break, it was highly difficult to learn that quickly.

    Advice to Management

    Take the time to train your employees.


  9. Helpful (1)

    "Depends on the district you're in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Hiram, GA
    Former Employee - Assistant Manager in Hiram, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kirkland's part-time (More than a year)

    Pros

    I loved everyone at my store, we all got along really well and we were one of the top performing stores in the district. The discount was good and for regular team members the job wasn't too hard either.

    Cons

    The only full time positions in the store are store manager and senior assistant manager. But the company still expects the same amount of work done in less time for part time managers.
    The pay is low, starting at 8.00 in most stores. As an assistant manager I only made 9.09 and was expected to work as though I was full time without the benefits.

    Advice to Management

    Promote from within, don't hire from outside for district positions.


  10. Helpful (2)

    "Good co-workers, Management style lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vacaville, CA
    Former Employee - Anonymous Employee in Vacaville, CA
    Doesn't Recommend

    I worked at Kirkland's part-time (More than a year)

    Pros

    I worked with a good group of sales people: friendly, helpful and supportive to each other to do the job well and provide great customer service. Liked that there were different tasks assigned so not always doing the same thing each shift.

    Cons

    Manager always finding fault with employees: manger and assistant manager told us how to do things differently so there was often conflict in procedures. After I had quit a friend of mine went into the store for the first time and called me and asked me how I was able to clean the whole place in one hour...well, I was told on the training tape that it would be a team effort. I found out my first late shift that I would be cleaning the entire store myself, no one else...that policy continued all summer and fall until holiday help was hired and 2 of us worked the closing shift together. A very physical job and lots of work to accomplish each shift ( besides ringing up customers) for minimum wage.

    Advice to Management

    Appreciate your employees, they are the backbone of the store, and they make sure customers are satisfied and they keep the store running well.


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