Kisco Senior Living Reviews | Glassdoor

Kisco Senior Living Reviews

Updated August 3, 2017
58 reviews

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3.3
StarStarStarStarStar
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Approve of CEO
Kisco Senior Living President Andrew S. Kohlberg
Andrew S. Kohlberg
34 Ratings

58 Employee Reviews

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Pros
  • Great company with good benefits (in 5 reviews)

  • Great work/life balance; good benefits (in 3 reviews)

Cons
  • Home office wasn't any help either and offer no support (in 5 reviews)

  • Also, expect to do enough work for 2 full time people with the pay of 1/2 person (in 2 reviews)

More Pros and Cons

  1. "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in Greensboro, NC
    Former Employee - Sales Director in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kisco Senior Living full-time (More than a year)

    Pros

    Great company with good benefits

    Cons

    Working 2 weekends a month


  2. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Raleigh, NC
    Current Employee - Registered Nurse in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kisco Senior Living full-time (More than a year)

    Pros

    Great work/life balance; good benefits

    Cons

    Salary could be higher or more competitive.

    Advice to Management

    Do salary comparisons

  3. "Customer Service Rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kisco Senior Living part-time

    Pros

    The residents makes the job worth it.

    Cons

    The shift schedule can sometimes be challenging.


  4. Helpful (1)

    "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in South Jordan, UT
    Former Employee - Server in South Jordan, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kisco Senior Living part-time (More than a year)

    Pros

    The best part about working at a retirement home is geting go know the residents. Hearing their stories, and even gaining wisdom from them. As a server I made it a point to try to make them laugh or at least smile and get to know them on a personal/ professional level. Which really made work enjoyable.

    Cons

    They dont stand behind their mission statement at all! They talk badly about residents behind close doors and in front of residents (managers included). They have a reputation for not fully paying employees like only recording a half or a quarter of hours. A horrible turnover rate, resulting in awful scheduing such 40-45 hrs a week while going to school requesting 20 hrs a week.

    Advice to Management

    Come up with a system to stop the gossip about residents. Start writing people up for gossiping about residents. The amount of care you give your employees will show how much you care about residents. Caring for employees will always result in better care for customers/Residents.


  5. "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Kisco Senior Living part-time

    Pros

    I have worked both in the dining room and at the front desk at one of the Kisco properties and I can't say anything bad really about them. The facility that I work at clearly cares about its employees as well as the residents living there. I recommend it to others.

    Cons

    Most people that are employed here tend to stay for years so it is more difficult to move up within the company


  6. "Too many excuses; not enough action"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kisco Senior Living full-time (More than a year)

    Pros

    The residents are great. Everyone attempted to get along and did most of the time. Kitchen was clean. Everyone was dying to pick up shifts so you could call out, even last minute. As far as jobs in FOH food service, it's one of the best. They offer benefits; you get paid hourly (no tips) and pretty well. All kinds of HR protection from violence, harrassment, you name it: and they stand by it.

    Cons

    The community was new (less than three months open). Everyone basically had a mantra for whenever things went wrong: "But the place is really new. They'll work all this out eventually." Your paycheck wrong?: They'll get all this right eventually. Never got those full time hours you were promised?: It's just growing pains. Eventually they'll fix it. Smoke alarm goes off in resident's condo and no one even knows because the system isn't connected correctly: It'll get better. Resident dies because their panic button didn't connect to the front desk?...You get the idea.

    I got tired of waiting. As much as the people are nice and management tries, it seems like the problems are systemic. Maybe I'm just uber-moral, but there's something really unsavory about taking that kind of money from the elderly and playing fast and loose with their safety. The residents were all pretty dissatisfied with the quality of what they were receiving for their money.

    Advice to Management

    Maybe "growing pains" is just expanding too fast. Try to finish the community you have before opening 8 more.


  7. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    There were no pros of working here

    Cons

    it was terrible. no associate appreciation

  8. Helpful (3)

    "Opportunities yet unpredictable hiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Kisco Senior Living full-time (Less than a year)

    Pros

    Very structured heiarchy of power. Company invests in employee well-being to improve overall quality of work. Very open to listening to new and creative ideas. Lots of respect for the President/Owner for showing up to work everyday. Opportunities to expand career with a large portfolio of communities that offer several job opportunities. Pay was reasonable. Benefits and 401k were very generous. Beautiful corporate setting.

    Cons

    High turnover ratio at corporate office. Mgmt seems indecisive on direction of company and job roles. Very unpredictable. New job roles would be created one month and the next month they eliminate the job role. Lengthy hiring process.

    Advice to Management

    Stay consistent with job functions. Quit creating new positions with a fancy new job title. Eliminate coming in for 10 interviews to get hired, cut down the amt of interviews.


  9. Helpful (1)

    "Great Place to Work, Little Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kisco Senior Living full-time (More than 5 years)

    Pros

    Family-like Environment and Supportive Management

    Cons

    Very little growth opportunities, average pay


  10. Helpful (1)

    "Sales director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in South Jordan, UT
    Former Employee - Sales and Marketing in South Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kisco Senior Living full-time (More than a year)

    Pros

    Best Senior living company that i have ever worked for. Amazing compensation and great growth opportunities.

    Cons

    Very competitive, keeps you on your toes.

    Advice to Management

    Hold all Associates to the same standards.


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