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Kit and Ace

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Kit and Ace

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Kit and Ace Reviews

Updated Jul 14, 2021

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Found 166 of over 167 reviews

3.7
58%
Recommend to a Friend
75%
Approve of CEO
Kit and Ace CEO   George Tsogas (no image)
George Tsogas
21 Ratings
Pros
  • "Company has a great people culture, they really take care of the employees(in 13 reviews)

  • "I have been working with Kit and Ace for 2(in 13 reviews)

  • Cons
  • "Many associate the old Kit and Ace with the(in 13 reviews)

  • "When the shop was in need of more workers, Shop Director would go to the neighbouring Lululemon with cupcakes to try to "poach" the Educators there(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great place to work!

      Jul 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Invested in every employees personal growth Encouraged an active lifestyle Amazing customers Great product

      Cons

      Ended up leaving the US market after rapid growth in the states

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    2. 2.0
      Former Employee, less than 1 year

      it was fine

      Jul 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun parties and upward mobility.

      Cons

      weird atmosphere. weird training. weird push for meditation.

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    3. 5.0
      Former Employee, more than 1 year

      Good place to work

      May 1, 2021 - Sales Associate in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Focuses on delivering quality customer service

      Cons

      Not a lot of customers can afford the product

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    4. 4.0
      Former Employee

      Great clothes

      Feb 15, 2021 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Innovative environment, ahead of it’s time with the culture

      Cons

      It was hard to land the incredible culture to new hires combined with lots of changes in leadership

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    5. 2.0
      Former Employee, more than 1 year

      Oi

      Jan 19, 2021 - Shop Director in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, but not worth the pain of working there.

      Cons

      No direction, over spending, no communication

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    6. 3.0
      Former Employee

      Before brick & mortar shops shut down

      Dec 2, 2020 - Visual Merchandising Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Personal development and growth were supported. Goal-setting culture was inspiring to be around.

      Cons

      The company was growing too fast and didn't have a handle on overall company culture.

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    7. 3.0
      Former Employee, more than 1 year

      It was ok... But I was laid off.

      Feb 17, 2020 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great salary, fantastic discount, loved the autonomy of the role

      Cons

      train your managers better, clique-y

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    8. 4.0
      Current Employee

      Key Holder

      Aug 7, 2019 - Key Holder 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Open communication -Good pay -Good sicount

      Cons

      -Expanded too fast -Can get a little culty at times

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    9. 5.0
      Former Employee, less than 1 year

      Amazing

      Feb 25, 2019 - Sales Associate in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The clothes, the people, and boss

      Cons

      It's super expensive, and nothing else

      Continue reading
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    10. 3.0
      Former Employee

      Not All It's Cracked Up To Be

      Jun 22, 2016 - SHOP SPECIALIST in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great discount - Staff rewards are a great incentive - Teams are usually super fun to be around/ like 2nd family - Clothing line can be inspiring - Being a start up allows for some freedom - Usually pretty good on scheduling and flexibility with vacations - this is store to store based

      Cons

      - Promises of getting promoted - OVERWORKED AND UNDERPAID - Given a specialist's title but junior shop director role - Expectations are beyond absurd (expected to make $10k in one day for Mother's Day) - 90 day/6 month review does not happen - Trying to get a wage raise/promotion is like pulling teeth from a child; don't even bother! - They've been "trying" to work on a bonus system for literally months - nothing in the works yet, so you're expected to make a ton of money - Always had to double check my pay stub - half of the time I worked OT, it was not approved on time, so it came 1-2 checks later (SD's fault)

      Continue reading
      10 people found this review helpful
    Viewing 1 - 10 of 166 Reviews

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