KEY NOT FOUND: coverImgAlt
Logo

Kit and Ace

Is this your company?

Kit and Ace

Add a Review

Kit and Ace Reviews

Updated Jul 19, 2022

To filter reviews, or .

Found 175 of over 177 reviews

3.8
64%
Recommend to a Friend
80%
Approve of CEO
Kit and Ace CEO   George Tsogas (no image)
George Tsogas
27 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people, the concept and ideas are great!(in 24 reviews)
  • "The pay was good.(in 11 reviews)
  • "close team (feels like a family)(in 7 reviews)
  • "Beautiful office with fully stocked kitchens to keep nourished at all times.(in 6 reviews)
  • "The culture is great.(in 6 reviews)
Cons
  • "annual layoffs.(in 9 reviews)
  • "bad management(in 9 reviews)
  • "Daily Operations – There is little communication.(in 7 reviews)
  • "The manager gets coached and instructed by HQ on how to set up and build a file on the person,(this is very detailed, with the manager getting specific instructions with bullet points, language, specific tasks with deadlines and times etc) in crazy emails and 'feedback' starts, to make the person either leave or have a justification to fire them.(in 4 reviews)
  • "zero training and professional development opportunities outside of what's necessary to do your job.(in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Gender

This rating reflects the overall rating of Kit and Ace and is not affected by filters.

Want more demographic options?
  1. 5.0
    Former Employee, more than 1 year

    Good place to work but company seems to have no direction

    Jan 11, 2022 - Designer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunity for growth and learning

    Cons

    Laid off employees due to change in ownership

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 3 years

    Kit and Ace Review

    Aug 11, 2021 - Junior Shop Director in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kit and Ace has great culture, supports mental health and physical health. Kit and Ace also supports the community that is surrounding the shops.

    Cons

    Kit and Ace had a distinct hierarchy within the company and the higher up you were the more and more perks you got. It was not evenly spread throughout the company which left people feeling discouraged.

    Be the first to find this review helpful
  3. 5.0
    Former Employee

    Great place to work!

    Jul 14, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Invested in every employees personal growth Encouraged an active lifestyle Amazing customers Great product

    Cons

    Ended up leaving the US market after rapid growth in the states

    Be the first to find this review helpful
  4. 5.0
    Former Employee, more than 1 year

    Good place to work

    May 1, 2021 - Sales Associate in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Focuses on delivering quality customer service

    Cons

    Not a lot of customers can afford the product

    Be the first to find this review helpful
  5. 2.0
    Former Employee, less than 1 year

    it was fine

    Jul 9, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun parties and upward mobility.

    Cons

    weird atmosphere. weird training. weird push for meditation.

    Be the first to find this review helpful
  6. 4.0
    Former Employee

    Great clothes

    Feb 15, 2021 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Innovative environment, ahead of it’s time with the culture

    Cons

    It was hard to land the incredible culture to new hires combined with lots of changes in leadership

    Be the first to find this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Oi

    Jan 19, 2021 - Shop Director in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay, but not worth the pain of working there.

    Cons

    No direction, over spending, no communication

    Be the first to find this review helpful
  8. 3.0
    Former Employee

    Before brick & mortar shops shut down

    Dec 2, 2020 - Visual Merchandising Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Personal development and growth were supported. Goal-setting culture was inspiring to be around.

    Cons

    The company was growing too fast and didn't have a handle on overall company culture.

    Be the first to find this review helpful
  9. 3.0
    Former Employee

    Not All It's Cracked Up To Be

    Jun 22, 2016 - SHOP SPECIALIST in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great discount - Staff rewards are a great incentive - Teams are usually super fun to be around/ like 2nd family - Clothing line can be inspiring - Being a start up allows for some freedom - Usually pretty good on scheduling and flexibility with vacations - this is store to store based

    Cons

    - Promises of getting promoted - OVERWORKED AND UNDERPAID - Given a specialist's title but junior shop director role - Expectations are beyond absurd (expected to make $10k in one day for Mother's Day) - 90 day/6 month review does not happen - Trying to get a wage raise/promotion is like pulling teeth from a child; don't even bother! - They've been "trying" to work on a bonus system for literally months - nothing in the works yet, so you're expected to make a ton of money - Always had to double check my pay stub - half of the time I worked OT, it was not approved on time, so it came 1-2 checks later (SD's fault)

    Continue reading
    10 people found this review helpful
  10. 3.0
    Current Employee

    Enter at your own risk

    Sep 29, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -fun work environment with flexibility to plan events and network with influentials in the area. -60% discount on clothing, even though it doesn't hold up well. -

    Cons

    -there is no work life balance especially if you are on salary. -since being understaffed due to the last lay offs and no rehiring, SD's and JSD can work upwards of 10-12 hour days because there is no one else. -the product is terrible, I haven't purchased any new clothing because it just peels and gets holes in it the next day I wear it. -there just aren't any customers that want to purchase - there have been days where we see 4 customers and have one sale. -they expect you to do all of this excess work -- when you should really be focusing on the sales floor... processes change all the time and then they lay off 20% of their HQ ... preventing a trickle down to the showrooms.... it's terrible -was able to be promoted however since then growth has been stagnant.. with no plans in place for any employees to grow. -HUGE mass exit going on in the company right now. SCARY -oh yeah, they make you go to landmark? and it's required. -they have no culture or integrity here either..

    Continue reading
    12 people found this review helpful
Viewing 1 - 10 of 175 Reviews

Kit and Ace Reviews FAQs

Kit and Ace has an overall rating of 3.8 out of 5, based on over 177 reviews left anonymously by employees. 64% of employees would recommend working at Kit and Ace to a friend and 55% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Kit and Ace employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Kit and Ace. This rating has been stable over the past 12 months.

64% of Kit and Ace employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kit and Ace 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Kit and Ace to be benefits, workplace, coworkers and the cons to be senior leadership, management, career development.

Popular Careers with Kit and Ace Job Seekers

JobsSalariesInterviews

Work at Kit and Ace? Share Your Experiences

or

Kit and Ace Photos

+ Add Photo
Kit and Ace photo of: Sorry Coffee Co.

Have you worked here?

See All Photos