Kit and Ace Reviews
Updated Jul 14, 2021
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Found 166 of over 167 reviews
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"Company has a great people culture, they really take care of the employees" (in 13 reviews)
"I have been working with Kit and Ace for 2" (in 13 reviews)
"Many associate the old Kit and Ace with the" (in 13 reviews)
"When the shop was in need of more workers, Shop Director would go to the neighbouring Lululemon with cupcakes to try to "poach" the Educators there" (in 9 reviews)
- Former Employee★★★★★
Pros
Invested in every employees personal growth Encouraged an active lifestyle Amazing customers Great product
Cons
Ended up leaving the US market after rapid growth in the states
- Former Employee, less than 1 year★★★★★
Pros
fun parties and upward mobility.
Cons
weird atmosphere. weird training. weird push for meditation.
- Former Employee, more than 1 year★★★★★
Pros
Focuses on delivering quality customer service
Cons
Not a lot of customers can afford the product
- Former Employee★★★★★
Pros
Innovative environment, ahead of it’s time with the culture
Cons
It was hard to land the incredible culture to new hires combined with lots of changes in leadership
- Former Employee, more than 1 year★★★★★
Pros
Decent pay, but not worth the pain of working there.
Cons
No direction, over spending, no communication
- Former Employee★★★★★
Pros
Personal development and growth were supported. Goal-setting culture was inspiring to be around.
Cons
The company was growing too fast and didn't have a handle on overall company culture.
- Former Employee, more than 1 year★★★★★
Pros
Great benefits, great salary, fantastic discount, loved the autonomy of the role
Cons
train your managers better, clique-y
- Current Employee★★★★★
Pros
-Open communication -Good pay -Good sicount
Cons
-Expanded too fast -Can get a little culty at times
- Former Employee, less than 1 year★★★★★
Pros
The clothes, the people, and boss
Cons
It's super expensive, and nothing else
Continue reading - Former Employee★★★★★
Pros
- Great discount - Staff rewards are a great incentive - Teams are usually super fun to be around/ like 2nd family - Clothing line can be inspiring - Being a start up allows for some freedom - Usually pretty good on scheduling and flexibility with vacations - this is store to store based
Cons
- Promises of getting promoted - OVERWORKED AND UNDERPAID - Given a specialist's title but junior shop director role - Expectations are beyond absurd (expected to make $10k in one day for Mother's Day) - 90 day/6 month review does not happen - Trying to get a wage raise/promotion is like pulling teeth from a child; don't even bother! - They've been "trying" to work on a bonus system for literally months - nothing in the works yet, so you're expected to make a ton of money - Always had to double check my pay stub - half of the time I worked OT, it was not approved on time, so it came 1-2 checks later (SD's fault)
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