Kiwi.com Reviews

Cons

Sime of the top managemnt seems to be just that...managers not leaders

Cons

The position of a travel consultant can be very frustrating sometimes.
Kiwi changes and grows very quickly, therefore you have to be ready for many changes and Kiwi has to work on change management.

Cons

No room for improvement. The company mostly hires junior, underpaid developers.
The juniors come from abusing the goodwill of existing Kiwi.com engineers, by letting them volunteer their own free weekend time for "Python Weekends", workshops where people are taught Python to then be hired by Kiwi.com.
Too much bureaucracy for no clear reasons.
Lack of transparency from a business POV.
Handled like a family, people have careers because they know people, not because they're good.

Although the focus is probably to be a big name in travel, I can confidently say I don't see it happening.

Cons

if you're not one of the lads, you will be passed over and over and over

Cons

Haven't encountered any so far.

Cons

Still growing and learning as a company so not all processes are perfect yet, 4 weeks holiday, working conditions dependent on role and department.

Cons

Enviroment here sucks and salary is low for Brno. Especially CS/BO are super tracked even bathroom brakes. Countless managers constantly creating some crap that everyone knows wont work. People are bulliet for not following that and in few months this process is gone and create another crap. Rest of company is looking at you with despect. Countless promisess just minor change important stuff without improvement.

Cons

- The new workforce tool makes little to no sense;
- Salaries should be higher, esecially for foreign language speakers;
- Only 4 weeks of paid holidays;
- A lot of confusion in general sometimes in why processes are changed, removed or implemented, and KPIs anways change;
- The Customer Suport department is treated as the scum of the comany, or that's the feeling sometimes;
- Some promotions are still made "under the desk";
- Promises are not always be kept;
- The policies are not that customers-oriented like it used to be;
- Quality scorecards are, for some reason, given more importance than the actual work and the customers' hapiness.

Cons

The company is based out of Brno (Czech Republic), so be prepared for that; Kiwi.com has grown so fast in the past years that it's probably grown too fast - leaving off the table the interest for the employess, focusing only on money.
(Speaking of which, they might be looking for selling the company - just fyi)
People are promoted based on friendship and not real value.
Very high turnover rate.
Salaries are low (but it's also Czech Republic, so it's normal).
Perks of nice office are not always what they look like - e.g. fresh fruit brought in once a week disappears after 5 minutes.
Overall, good experience for sometime if you're already based in Brno, but I wouldn't recommend moving just for a job at Kiwi.com

Cons

- way below average salary, no increase even after few years
- absolutely no way to get promoted if you are not friends with management. Promotions in this company have nothing to do with skills.
- you do not feel as a person, you only feel as a number in excell sheet
- the most horrible shiftplan I have ever seen, they really plan your shifts on the verge of what is still legal
- unprofessional management who lacks any relevant people skills, they will lie to you 24/7 that you are next in line for promotion just to keep exploiting you

- while I was working there, I was forced to write a positive review here, so my guess is that 90% of the positive reviews here are not sincere