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Klarna

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Klarna

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Klarna Reviews

Updated Aug 11, 2022

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Found 945 of over 1,066 reviews

3.5
65%
Recommend to a Friend
66%
Approve of CEO
Klarna CEO and Founder Sebastian Siemiatkowski
Sebastian Siemiatkowski
598 Ratings

What people are saying about Klarna

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Consulting Exit Opportunities

1m

a 

Product Associate

Hi everyone, Got a few offers that I would love some input on. Have offers from Visa, PayPal, Affirm, and Wisetack (series B start-up). Visa is in office while the other three are remote friendly, which is important to me. Visa comp is also about 30k lower than the other offers (tc from the other three companies are at around170, yoe 2.5). Normally I’d go with Wisetack or Affirm for the growth potential but given what happened to Klarna, I’m a bit hesitant. Which option would you go with

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9 Comments

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Top Review Highlights by Sentiment

Pros
  • "The Klarnauts people were great but they sacked 10% after an announcement in less than 24h.(in 110 reviews)
  • "Great colleagues to work with(in 94 reviews)
  • "At Klarna you will feel constantly challenged and the company's culture is great(in 62 reviews)
  • "Good benefits and time off if you are in a team that allows you to use it.(in 40 reviews)
  • "Great team and working env.(in 28 reviews)
Cons
  • "Low salary and not stimulating.(in 77 reviews)
  • "Klarna is losing a lot of good people all the time because of the bad management and the politics but they don't seem to care about it.(in 40 reviews)
  • "Inexperienced managers with no clear goals for the teams.(in 36 reviews)
  • "Most people who left the company complains about bad leadership and lack of care by the upper management level.(in 19 reviews)
  • "Below industry average pay across departments.(in 19 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    Good place to work.

    Jun 20, 2022 - Team Lead in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Klarna celebrates diversity and inclusion.

    Cons

    Growing pains since the company is new in the US.

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  2. 3.0
    Current Employee, more than 1 year

    Good, not great

    Jul 19, 2022 - Creative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    • Great work life balance • Get to work with a group of super talented/smart people • Full-time WFH. Office is not mandatory, but is available if you like going in • Fun brand to work on with lots of creative opportunity • Benefits are good. PTO is pretty generous. Starting time off is 20 days, and you can get up to 35 I think.

    Cons

    • If you're in the US, there is an expectation to flex your working hours to the European teams, which often means early calls. And during the summers when the Swedish office is on holiday, US is expected to pick up the slack. • BNPL is a newer industry, and, after the mass layoffs, feels somewhat uncertain for the future success of the business. • Constant change. Within the span of 6 months, your team, your KPIs, and the org structure could change multiple times. It's difficult to wrap your mind around it, and when you finally do, there are more big changes. • The more flat structure at Klarna is not ideal for upward growth • Promotion process is bad. You have to apply for your promotion, and try to convince people that don't know you why you deserve a promotion or raise (beyond the yearly inflation raise). Something like 25% that apply will get what they applied for. • Not very diverse. Being a Swedish company, it is overwhelmingly white. Much of the senior leadership is male, in some cases with no female domain leads or accountable group leads.

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    6 people found this review helpful
  3. 4.0
    Current Employee, more than 3 years

    Requires entrepreneurial ways of working

    Jul 28, 2022 - Senior Marketing Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Amazing opportunities to work with people all over the world. - Disrupting an antiquated financial category with a consumer-focused product. - Great culture from its European headquarters and general work philosophy. Almost 100% of the people you work with are kind and smart. - Some of the best parental leave in the US compared to other corporations.

    Cons

    - Can be difficult to know who does what and sometimes means there's duplicative work. - It can be quite a bottom up company meaning you need to have a go-getter, self-starter attitude to thrive (this can also be a good thing!).

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  4. 3.0
    Former Employee, more than 3 years

    Potential to be an amazing company

    Apr 13, 2022 - Anonymous Employee in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great colleagues. Very fun culture. Exciting, unique, and challenging work. Ability to own your work. Competitive PTO, health benefits, and parental leave. Ability to travel to Europe. Remote work. Snacks in the office.

    Cons

    Low salary that does not stay with market. Very high turn over & lack of tenure - its hard to find anyone who has been there over 3 years mainly because salaries do not keep up with growth and the amount of work you're expected to handle. Promotions in title (aka take on more responsibility) but no compensation/pay increase. Lack of mentoring & career development aid. No path for advancement/moving up, (except taking on more responsibilities). No work/life balance - expected to always be available, even on PTO (but when Europe shuts down for the summer, they will not respond).

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    5 people found this review helpful
  5. 2.0
    Former Employee, more than 1 year

    Don't drink the Klarna Kool-Aid... it's not that great.

    Nov 23, 2021 - Training Specialist in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - 20 weeks fully paid parental leave for US employees - Regular small appreciation gifts/fika - Possibility to travel to Stockholm or other international locations depending on your role (pre-pandemic, anyway)

    Cons

    - Below average pay. The company I moved to pays 30% more for the same job. - Extremely dogmatic and micromanaged "agile" ways of working, even for teams where it makes no sense to work that way. - No raises for employees during the pandemic, even though earnings were amazing in 2020. What a slap in the face. - So. Many. Useless. Meetings. At least 60% of my calendar was always booked with mandatory meetings that could've been emails. - The promotion system is weirdly and confusingly separated into a promotion period and a salary review. It requires an enormous amount of justification on your end in the form of constant detailed self-evaluation based on vague "leadership principles" and sending lengthy surveys to colleagues who don't actually have any idea how you're performing but will fill them out anyway because they want you to do the same for them later. And even then, raises and promotions are still not transparent or consistent. - Absolute chaos and disorder. Products going live without impacted teams knowing about it, bad products being released, "high-priority" initiatives that demand whole teams to immediately drop everything else only to get abruptly canceled halfway through, hiring then suddenly laying off entire teams... it was a mess from top to bottom.

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    28 people found this review helpful
  6. 4.0
    Former Employee

    Great People

    Jul 11, 2022 - UX Researcher 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people and culture are amazing.

    Cons

    Need more transparency with hiring freezes/layoffs.

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  7. 2.0