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Klarna

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Klarna

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Klarna Employee Reviews about "team"

Updated Oct 3, 2022

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Found 145 of over 1,127 reviews

3.5
65%
Recommend to a Friend
64%
Approve of CEO
Klarna CEO and Founder Sebastian Siemiatkowski
Sebastian Siemiatkowski
614 Ratings

What people are saying about Klarna

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Consulting Exit Opportunities

3m

a 

Product Associate

Hi everyone, Got a few offers that I would love some input on. Have offers from Visa, PayPal, Affirm, and Wisetack (series B start-up). Visa is in office while the other three are remote friendly, which is important to me. Visa comp is also about 30k lower than the other offers (tc from the other three companies are at around170, yoe 2.5). Normally I’d go with Wisetack or Affirm for the growth potential but given what happened to Klarna, I’m a bit hesitant. Which option would you go with

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Top Review Highlights by Sentiment

Pros
  • "The Klarnauts people were great but they sacked 10% after an announcement in less than 24h.(in 116 reviews)
  • "Great colleagues to work with(in 104 reviews)
  • "At Klarna you will feel constantly challenged and the company's culture is great(in 66 reviews)
  • "Good benefits and time off if you are in a team that allows you to use it.(in 43 reviews)
  • "work life balance is good(in 28 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "team"

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  1. 2.0
    Former Employee, more than 3 years

    Why average employment time at Klarna is soooo low

    Nov 18, 2018 - Analyst in Stockholm, Stockholm
    Recommend
    CEO Approval
    Business Outlook

    Pros

    At Klarna your average genius is always around the corner. Tapping into that persons knowledge can make you excel and become really good at what you do. Klarna is all about efficiency so you won't see that many slackers. That in turn often results in great team spirit because we have to excel together. Evening activities with colleagues are lavish and widespread.

    Cons

    Micromanagement, lack of trust, nepotism, broken promises. (all the same thing really) Some departments are plagued by chaos and bullying while others are just fine or even great. Openly ostracising someone or pulling a key team members out of a team with only newcomers with 1 days notice is common practise. Succeding though can put a person in the limelight permanently. So you have to be OK with that amount of praise if you are that person or someone else becomes it. A simple way to know if you are offered the former or latter kind of team is just asking what the average employment time is. The better teams tends to keep their people. Don't buy someone saying the team is neweam is neweam is new; teams are formed and restructered quarterly at Klarna. The good teams keep employees with longer tenure.

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    23 people found this review helpful
  2. 2.0
    Former Employee, more than 1 year

    Difficult Relationship

    Jul 30, 2022 - Anonymous Employee in Berlin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    #1 Team It's very random, each team has their own culture, some teams are fun to work in others are a huge pain. I'm lucky to be in a fun one and have a great manager #2 Title growth possibility Since there is a lot of people quitting, there is an opportunity to grow. However not financially! (for a level raise with way more responsibility you'll get a low base salary raise of 1-3%) #3 Travel Policies It is very easy to travel for work events and it happens often which is great! #4 Team Activities Team activities in my team happen every ~12 weeks which is nice and fun. #5 Remote work This is so-so, it's better than traditional companies as they allow you to work from anywhere in the country and don't enforce time in the office. But there is no budget for remote allowances.

    Cons

    #1 Low Salary Klarna pays 40-50% below market average. There is over-levelling. #2 Top-down You'll get a lot of projects or re-organizations or team shuffling that are just enforced onto you "you do this now". It's also more than one can handle which leads to stress. #3 Horrible RSU/Stock Packages from hell There are no more base salary raises (or very little 1-2%) (Inflation is at 8% so it's a joke) Raises are given in RSU and they are communicated and considered the same as salary from leads/management. This is complete nonsense, the company is not public, you can't sell it or do anything with it, and it basically does not exist. So you might earn 40k base + 30k RSU, then your salary is considered 70k on paper but in reality it's just 40k because you can throw the RSU in the trash. Also they don't understand that RSU is vesting over 4 years so 30K rsu is actually 7.5k/year so even if you consider the RSU it should be 47.5K total, but it's counted as full 70k total from day 1. #4 Remote work This is so-so, it's better than traditional companies as they allow you to work from anywhere in the country. But there is no budget for remote allowances. #5 Retention and Fluctuation - Raises within the company are insanely low - There is an extremely high fluctuation and churn, stay for 1 year in the company, next year you don't know anyone anymore. This leads to problems, it can feel very repetitive as you'll have to re-explain everything every month because people don't know. There is a huge knowledge drain and I believe that this is the #1 waste of time. - Extremely high employee churn. Currently, employees that are leaving are not replaced, remaining employees just need to work harder for the same pay. #6 Internal conflicts Often teams repeat the work from other teams instead of collaborating and are trying to "take over" other teams and their work or are very protective of their work and don't share any information. There is a huge lack in coordination between teams. Also if upper management doesn't like you because you don't obey like a sheep you'll never grow. #7 Salary raises The few 1-2% raises happen 1x per year and that's your only chance. #8 Internal communication The CXOs likes to disrupt everything in global to everyone communication (also firing 10% of the people) instead of following report lines and involving everyone more. They also often announce something that makes everyone angry and is then revoked a few weeks later. And there is a quarterly survey that does not seem to be considered at all. One example, instead of firing randomly 10% of the company, how about communicating and trying savings first? Or looking at who answered that they're looking to change company and giving those the offers… Just the latest examples.

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    9 people found this review helpful
  3. 5.0
    Former Employee, more than 5 years

    Competence, courage, commitment

    Mar 12, 2015 - Department/Group Manager in Stockholm, Stockholm
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Your fellow colleagues will be driven, positive and multicultural - with a great portion of can do-spirit. The atmosphere is friendly and is offering chances to team build and make friends for life. There are fun things to do together every month and the 'Friday fika' is legendary! You will get chance to take responsibility and be given freedom to do your job independently. Competence, courage and commitment are the 3 top things I would like to say this company is built on.

    Cons

    The backside of having driven people working together is according to my opinion that we tend to work to much/hard. Sometimes we ran before we thought thinks through...

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    9 people found this review helpful